From: eribsskog@gmail.com Erik Ribsskog
To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
Date: Sat, 8 Dec 2007 10:17:03 +0000
Subject: Re: Re: Regarding complaint. [#953557]
Hi,
In my e-mail to you, I was asking to escalate a complaints issue to Customer
Relations Team Management-level.
I’m not sure if it is this that you have acctually done.
So I would think it would be very fine if you could please explain this do
me.
And also if you have the possibility to sign with a signature, just for the
case of future referencing, then that would
be very fine!
Thank you very much for your help in advance!
Yours sincerely,
Erik Ribsskog
On 12/8/07, customer.relations@barclays.co.uk <
customer.relations@barclays.co.uk> wrote:
>
>
> Acknowledgement of your complaint of 7th December 07
>
> Dear Mr Ribsskog,
> Thank you for your email providing us with the further information we need
> to begin investigating your complaint.
>
> Your complaint has now been forwarded to a Customer Relations Manager who
> will respond to you within the next five bank working days. Please note that
> for security reasons they will respond to you in writing rather than email.
>
> We want to reassure you that we are dealing with your complaint as quickly
> as possible and will investigate all aspects fully.
>
> Please see our website for further information on how we deal with
> complaints, http://www.barclays.co.uk/contact_us/leaflet.html
>
> Yours sincerely
>
> Internet Care Team
> For and on behalf of
> Barclays Bank plc.
>
>
> —————–
> Tracking Number: [953557]
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> emails regarding this matter. Thank you.
>
>
>
>
>
>
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