E-mail to CAB, 11/2.

Fwd: Complaint
14 February 2008
12:05
Subject
Fwd: Complaint
From
Erik Ribsskog
To
sue.thomas@citizensadvice.org.uk
Sent
11 February 2008 11:03

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 3, 2007 3:00 PM
Subject: Fwd: Complaint
To: david.harker@citizensadvice.org.uk

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Jul 22, 2007 6:48 AM
Subject: Fwd: Complaint
To: “Follows, Saffron” <saffron.follows@citizensadvice.org.uk>

Hi,

I can’t see that I have recieved an answer to this e-mail yet, so I’m trying to forward it again.

Hope that this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog < eribsskog@gmail.com>
Date: Jul 5, 2007 2:28 PM
Subject: Re: Complaint
To: “Follows, Saffron” < Saffron.Follows@citizensadvice.org.uk>

Hi,

Thank you very much for your answer!

I haven’t heard anything from the CAB about this yet, so I was just wondering
what you think I should do if I don’t hear from them one of the next days.

I hope you have the time to answer me about this.

Thank you very much again.

Yours sincerely,

Erik Ribsskog

On 5/31/07, Follows, Saffron < Saffron.Follows@citizensadvice.org.uk> wrote:
Dear Mr Ribsskog,

I have contacted Liverpool Central CAB who have located the case notes of your visit to the bureau. The manager of Liverpool CAB will now investigate the points you have raised about the bureau and will send their findings to you within the next 20 working days.

Yours sincerely,

Saffron Follows
Complaints & Policy Officer
—–Original Message—–
From: Erik Ribsskog [mailto: eribsskog@gmail.com]
Sent: 23 May 2007 04:59
To: Follows, Saffron
Subject: Complaint

Hi,

I’m refering to my phone-call on Friday 18/5, and I’m sending a complaint against
the CAB in Dale St., Liverpool.

I enclose a file called ‘explanation CAB’, in which the problems are explained.

The last part of the explanation contains a section called ‘Complaints against
the CAB, Dale St., Liverpool’, in which the complaints are listed and indexed.

There is also a section called ‘The complaint-process so far’, in which this is
explained about in more detail.

Please just contact me if there is something else I should have remembered
regarding the complaint.

Yours Sincerely,

Erik Ribsskog

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