SUMMARY UNSHEDULED MEETING 28/11/06
Aidan Tippins, Senior Team-leader, Arvato Services.
Erik Ribsskog, Contact Center Representative, MSPA, Arvato Services.
A couple of hours before the main meeting at 11.30, Mr. Tippins asked me to log
‘meeting’ and follow him.
I did so, and Mr. Tippins asked:
Aidan: ‘We are having a meeting today regarding some complaints you have against
a team-leader, right?’
Erik: ‘Yes.’
Adian: ‘Whats the name of this team-leader?’
Erik: ‘Chris Baines.’
Aidain: ‘Are you sure?’
Erik: ‘Yes.’
Aidan: ‘But we havent got a team-leader with the name of Chris Baines.’
Erik: ‘Thats what Line [my line-manager] told me.’
Aidan: ‘Line told you his name was Chris Baines?’
Erik: ‘Yes.’
Aidan: ‘Have you seen this team-leader here today?’
Erik: ‘No.’
Then Mr. Tippins pointed at a person and asked if this was Mr. Baines.
I wasnt, so I said no.
(End of meeting.)