To: public.enquiries@homeoffice.gsi.gov.uk
Hi,
I’ve been having some problems with the IPCC, that they don’t want to
investigate some problems,
regarding a complaint against the Merseyside Police.
They have freed the Police, even if it’s clear that the Police have
done a lot of things wrong, they
have been operating with phoney e-mail addresses, and they have been
calling me ‘Miss Erik
Ribsskog’, and they have been lieing, and sending me to the CAB,
saying they are Government,
when they are a charity, and much more.
I also sent an update, with a new complaint, and I thought the
complaints should be investigated
collected.
But the IPCC didn’t want to do this.
I think the whole process there is a mess now.
My last two e-mails to them, haven’t been answered at all.
I think this is unaceptable by an institution like the IPCC, that have
an important function
in society.
At first, I thought that these problems I’ve been having, with the
IPCC and the Police, could be due
to, that I am a Norwegian citizen.
But I’ve now contacted EFTA, who explained to me, that since I am an
EEA-citizen, then I have the
same rights in Britain, as a UK citizen.
So I don’t think I should be bullied by the Police like this, or
‘messed with’, by the IPPC, like this then.
I’ve thought that it was the Ministry of Justice, that IPCC sorted
under, in Britain, since it’s like this Norway, that
Spesialenheten, the Norwegian equivalent of the IPCC, are sorting
under the Ministry of Justice there.
So I’ve been having a rather leangthy correspondence, with the
Ministry of Justice, regaring the problems with
the IPCC.
But today, I recieved an e-mail from the Ministry of Jusitice, that’s
in this forward, where it was expained to me,
that the IPCC, is in fact, sorting under the Home Office.
So I’m sorry that I’ve been comunicating with the Ministry of Justice,
regarding the problems with the IPCC, when
I understand now, that I should have been contacting you.
Sorry about this!
I think you should maybe contact the IPCC, and look through the files,
for the compaints I’ve sent them, and the
correspondence, since I think there must be some problems there, since
they aren’t answering my e-mails etc.
So I hope very much, that you have the chance to have a look at this!
Yours sincerely,
Erik Ribsskog
PS.
Here are the e-mails, that IPCC didn’t answer:
From: eribsskog@gmail.com Erik Ribsskog
To: peter.crouch@ipcc.gsi.gov.uk Peter Crouch
Date: Wed, 19 Mar 2008 14:37:05 +0000
Subject: Fwd: Your Complaint To IPCC
Hi,
I can’t see that I have recieved an answer to this e-mail yet, that’s why
I’m sending it again.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mar 4, 2008 11:29 AM
Subject: Re: Your Complaint To IPCC
To: Peter Crouch <peter.crouch@ipcc.gsi.gov.uk>
Hi,
well like I had decided to wait on the Ipcc answer which you sent me last
week.
I didn’t get a letter sent to me on 10/1, so I have not recieved
confirmation of dispensation, untill I read this e-mail now.
But now I’m aware of this, and I would please like to appeal to the Ipcc,
with the reason that I haven’t got any confidense
in the force, due to the reasons already mentioned.
That they have a phoney general enquiery e-mail address and more.
And I also think the cases are linked.
I have sent the new case as an update to the old case, when I have been
contacting you.
So I think they should be investigated collected, by the Ipcc.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On 3/4/08, Peter Crouch <peter.crouch@ipcc.gsi.gov.uk> wrote:
>
> Dear Mr Ribsskog,
>
> Thank you for your reply.
>
> I understand that you have lost of confidence in the Merseyside Police and
> have decided to await confirmation of dispensation. It appears from my
> records that a dispensation was granted by IPCC and a letter sent to you on
> 10th January 2008.
>
> With regard to any more recent complaints that we have forwarded to
> Merseyside Professional Standards department (PSD), the same situation may
> arise if you do not respond to any letters you have been sent. You may be
> better advised to cooperate with the PSD, despite your lack of confidence,
> allowing them to complete any enquiries they intend to make. At the end of
> this process you then may have a right of appeal to the IPCC. Ultimately the
> decision is yours, but I just wanted to make it clear that you may
> disadvantage yourself by not cooperating.
>
> yours sincerely
>
> *Peter Crouch*
> *Senior Casework Manager*
> *Telephone Complaints Centre*
> *Independent Police Complaints Commission (IPCC)*
> 90 High Holborn
> London WC1V 6BH
> Direct Line: 020 7166 3123
> Personal Fax: 020 7166 3423
> E-mail: peter.crouch@ipcc.gsi.gov.uk
>
>
> ——————————
> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> *Sent:* 28 February 2008 19:12
> *To:* Peter Crouch
> *Subject:* Re: Your Complaint To IPCC
>
>
> Hi,
>
> thank you very much for your answer!
>
> Like I exlained earlier, I’ve lost a bit of confidence in the Merseyside
> Police, due
> to the phoney e-mail addresses etc., so I don’t think theres any point in
> me
> going to any more meetings with them etc.
>
> I’ll just wait untill they’re finished, and then I’ll appeal to the Ipcc,
> for the Ipcc,
> to have a look at the incidents collected.
>
> Like I informed the Ipcc about in one of the former e-mail, which you are
> answering
> me on now, I recieved a letter from the Merseyside Police, from 3/12, last
> year,
> from an Inspector on the Complaints Investigation Bureau.
>
> It says in the letter, that they want an answer, within 21 days from 3/12.
>
> Then they were going to inform the Ipcc, that ‘the need for further
> investigation
> of your complaint be discontinued because of lack of co-operation’.
>
> So I reackon I’ll eighter hear from you, the Ipcc, or the Force then, once
> the Force
> have finished with their enquieries.
>
> And then I’ll contact the Ipcc, when I’ve got confirmation from the Force
> or the Ipcc,
> that the investigation from the Force have been discontinued.
>
> Hope this is alright!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
>
>
> On 2/28/08, Peter Crouch <peter.crouch@ipcc.gsi.gov.uk> wrote:
> >
> > Dear Mr Ribsskog,
> >
> > I am writing in reference to your e-mail of 3rd January 2008 marked for
> > the attention of Douglas Cleaver. As the line manager for Sarah Brown
> > and previously the line manager for Joanne Fitzgerald, he has asked me
> > to respond to the concerns that you raise.
> >
> > Firstly please accept my sincere apologies for the prolonged delay in
> > contacting you.
> >
> > The first issue that you raised concerned an e-mail that you sent to my
> > colleague Joanne Fitzgerald on 10th November 2007, in which you
> > expressed a lack of confidence in the Police, following a meeting with
> > Walton Lane Police Station on 8th November 2007. You were informed by Ms
> > Fitzgerald that she had forwarded the e-mail to Michael Gibbs, the IPCC
> > Casework Manager who had been dealing with an Appeal that you had
> > submitted. Your concern appears to be a lack of response from Mr Gibbs.
> > Having looked into the matter I can see that Ms Fitzgerald asked Mr
> > Gibbs to consider whether the e-mail you had sent was part of the
> > previous Appeal. She also stated that he should pass the e-mail back if
> > he believed it to be a new complaint, which he duly did.
> > For your information the IPCC allocates the work to its staff based on
> > the category of work and geographical location of the force who are the
> > subject of the complaint. Accordingly all new complaints are dealt with
> > by my team at our London office and all Appeals, Dispensations and
> > Discontinuances are dealt with by the IPCC regional office dealing with
> > the Police Force concerned. In your case our Sale office deal with all
> > such matters regarding Merseyside Police related Appeals, Dispensation
> > And Discontinuances.
> > Since the e-mail of the 10th November 2007 was considered a new
> > complaint it was passed back to my department where it was assigned to
> > Casework Manager Sarah Brown, Joanne Fitzgerald having since moved into
> > a different department. Ms Brown contacted you on the 7th December 2007
> > and informed you that she had taken over the matter from Ms Fitzgerald.
> > However, I can see that since Ms Fitzgerald had informed you that she
> > had passed the e-mail to Mr Gibbs, you might still have expected a reply
> > from him even though you had been contacted by Ms Brown. I apologise if
> > there was any confusion there.
> > Also in your e-mail of 3rd January I notice that you refer to advice
> > received from Ms Brown that you should contact the police regarding your
> > lack of confidence in them. You state that this doesn’t make sense.
> > While I appreciate you may wish the IPCC to become involved at this
> > point, you must remember that each police force is responsible for
> > considering complaints made against that force and for recording your
> > complaint. If you are not happy with the police’s decision on recording
> > your complaint, you have the right to appeal to us. Therefore, while I
> > acknowledge your frustration with the response, Ms Brown advice to you
> > was appropriate.
> >
> > You also raised 3 concerns following a new e-mail sent to Ms Fitzgerald
> > on 5th December 2007.
> > 1) How to deal with a letter from the police.
> > 2) How to deal with a letter from the IPCC, in connection with an
> > harassment episode on Walton Lane Police Station on 8/11.
> > 3) The problem with Mr. Gibbs not answering the e-mail sent on 10th
> > November 2007.
> >
> > You go on to say that you consider only the 2nd point to have been
> > answered by Sarah Brown. However I can see that Ms Brown contacted you
> > by e-mail on 11th December 2007 and stated that whilst the police are
> > conducting an investigation into your complaint the IPCC is unable to
> > intervene and is not able to dictate which department carries out this
> > investigation. She went on to say that you will need to speak to the
> > Professional Standards Department (PSD) of Merseyside Police to discuss
> > further. While I appreciate that this does not make specific reference
> > to the letter received from the police, dated 3rd December 2007, it is
> > quite clear that we were not able to intervene and that you should
> > contact the PSD. As for the 3rd point concerning Mr Gibbs not
> > responding, I assume that Mr Gibbs did not feel it was necessary to
> > contact you since Ms Brown was now dealing with the e-mail from you. Ms
> > Brown similarly did not make reference to Mr Gibbs since she had
> > informed you that she would be responding to the e-mail that you had
> > sent Miss Fitzgerald.
> >
> > The final point you make in your e-mail, dated 3rd January 2008, was,
> > broadly, that the latest complaint should perhaps be dealt with together
> > with the previously made complaints. As you will be aware, the Appeal
> > that you submitted to IPCC in August 2007 had already been upheld and
> > the Merseyside Force instructed to ‘record’ your complaint. Therefore
> > they were already looking into that matter and the IPCC would not have
> > been able to instruct them to add any new matters to the existing
> > complaint. However, it is entirely possible that they might have chosen
> > to add them together once the new complaint was submitted. Once the
> > Force had completed their enquiries into any of the complaints that you
> > raised, you would have had a right to Appeal to the IPCC.
> >
> > I hope that this e-mail addresses the concerns that you have raised and
> > helps to explain the process that the IPCC has to follow and the reasons
> > behind some of the decisions that we took.
> >
> > yours sincerely
> >
> >
> > Peter Crouch
> > Senior Casework Manager
> > Telephone Complaints Centre
> > Independent Police Complaints Commission (IPCC)
> > 90 High Holborn
> > London WC1V 6BH
> > Direct Line: 020 7166 3123
> > Personal Fax: 020 7166 3423
> > E-mail: peter.crouch@ipcc.gsi.gov.uk
> >
> >
> >
> >
> >
> >
> >
> >
> > ******************************************************************************
> > The information in this email is confidential and may be legally
> > privileged.
> > It is intended solely for the addressee. If you are not the intended
> > recipient
> > please notify the sender and delete this email; any disclosure, copying
> > or
> > distribution of this email is prohibited and may be unlawful. The
> > content of
> > this email represents the views of the individual and not necessarily
> > those
> > of IPCC. IPCC reserves the right to monitor the content of all emails in
> > accordance with lawful business practice.This e-mail has been swept for
> > computer viruses but IPCC does not accept any liability in respect of
> > your
> > receipt of this email.
> >
> > Independent Police Complaints Commission
> > 90 High Holborn
> > London,
> > WC1V 6BH.
> >
> > ******************************************************************************
> >
> > The original of this email was scanned for viruses by the Government
> > Secure Intranet virus scanning service supplied by Cable&Wireless in
> > partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> > leaving the GSi this email was certified virus free.
> > Communications via the GSi may be automatically logged, monitored and/or
> > recorded for legal purposes.
> >
>
>
> This email was received from the INTERNET and scanned by the Government
> Secure Intranet anti-virus service supplied by Cable&Wireless in partnership
> with MessageLabs. (CCTM Certificate Number 2007/11/0032.) In case of
> problems, please call your organisation’s IT Helpdesk.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
>
>
>
>
> ******************************************************************************
> The information in this email is confidential and may be legally
> privileged.
> It is intended solely for the addressee. If you are not the intended
> recipient
> please notify the sender and delete this email; any disclosure, copying or
>
> distribution of this email is prohibited and may be unlawful. The content
> of
> this email represents the views of the individual and not necessarily
> those
> of IPCC. IPCC reserves the right to monitor the content of all emails in
> accordance with lawful business practice.This e-mail has been swept for
> computer viruses but IPCC does not accept any liability in respect of your
>
> receipt of this email.
>
> Independent Police Complaints Commission
> 90 High Holborn
> London,
> WC1V 6BH.
>
> ******************************************************************************
>
>
> The original of this email was scanned for viruses by the Government
> Secure Intranet virus scanning service supplied by Cable&Wireless in
> partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> leaving the GSi this email was certified virus free.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
>
———- Forwarded message ———-
From: general.queries <general.queries@justice.gsi.gov.uk>
Date: Fri, Sep 19, 2008 at 9:59 AM
Subject: RE: To the Minister of Justice/Fwd: Our ref: TO08/2153
To: Erik Ribsskog <eribsskog@gmail.com>
Dear Sir,
Thank you for your email,
The Ministry of Justice are not responsible for the IPCC.
The IPCC falls under the responsibility of the Home Office, therefore
any further matters you wish to raise regarding the IPCC will need to
be directed to the Home Office.
Many Thanks
________________________________
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 18 September 2008 17:54
To: general.queries
Subject: Fwd: To the Minister of Justice/Fwd: Our ref: TO08/2153
Hi,
I can’t see that I’ve recieved an answer to this e-mail yet, so I’m
sending it again.
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Sep 13, 2008 at 1:47 PM
Subject: To the Minister of Justice/Fwd: Our ref: TO08/2153
To: general.queries@justice.gsi.gov.uk
Hi,
I’ve tried to escalate a complaint, but it doesn’t seem like your
representative is answering, to his
correspondence.
And I also thought that the original complaint, wasn’t answered that
well, by another of your
representatives.
So it seems to me, that there are a lot of problems in the Ministry,
so I thought it would be
best, to send it to the top of the Ministry, so that you could have
the chance to have a look
at these problems, and to get these problems sorted, so that I maybe
could get a second
opinion, from the right person in your Ministry, to the original complaint.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Sep 8, 2008 at 2:42 PM
Subject: Fwd: Our ref: TO08/2153
To: jan.farenden@justice.gsi.gov.uk
Hi,
I can’t see that I’ve recieved an answer to this e-mail yet, so I’m
sending it again.
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Aug 21, 2008 at 9:31 AM
Subject: Fwd: Our ref: TO08/2153
To: jan.farenden@justice.gsi.gov.uk
Hi,
I called the Ministry of Justice today, and I got your e-mail address,
from the clerk there.
The reason that I’m sending you this e-mail, is that I was wondering,
who it is, that one
should contact, if one are having problems with the IPCC.
Since they are not answering my e-mails, and I’ve already been in
contact, with the
complaints-manager there, so I think I’ve escalated it, as far as it’s
possible to
escalate, at the IPCC.
So I was wondering, if it isn’t the Ministry of Justice, that one
should contact, if the
IPCC, are having problems in the way, that they aren’t answering e-mails etc.
Thanks in advance for any help regarding this!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Jun 30, 2008 7:23 PM
Subject: Re: Our ref: TO08/2153
To: "Holmes, Ryan" <Ryan.Holmes@justice.gsi.gov.uk>
Hi,
thank you very much for your answer!
I think that the IPCC, probably recieves founding from the Government.
And, I think, that if the IPCC, don’t answer their e-mails etc, then
this is a matter, for the Ministry,
who are administratively in charge of the IPCC.
Which I think must be the Ministry of Justice.
I don’t think the Ministry of Justice, can’t pretend that they aren’t
in charge of the Police, like
you are trying now.
So, I write this, mostly, to put it on my blog, and then I’ll think
further, on how to go forward with this.
Yours sincerely,
Erik Ribsskog
On 6/30/08, Holmes, Ryan <Ryan.Holmes@justice.gsi.gov.uk> wrote:
Dear Mr Ribsskog
Thank you for your email reply of 23 June.
While I am sorry to read of your ongoing concerns, I am afraid there
is little useful information I can add to the previous correspondence
that you have received from this Department.
As previously explained, if you choose to further your concerns
regarding your complaint with the Independent Police Complaints
Commission (IPCC), you must address the matter to the IPCC directly.
Similarly, the Ministry of Justice is unable to comment on or give
advice on how to escalate your case with the Federal Bureau of
Investigation (FBI) or the American Embassy. I can only confirm that
the points you have raised have been thoroughly considered and that
the Department has been as helpful as possible in answering your
concerns.
I am sorry that I am unable to be of more help, but I hope you can
appreciate for the reasons given above that the Department is unable
to intervene in your case. Hence, any further correspondence sent that
addresses the same points will be placed on file and not responded to.
Yours sincerely,
Ryan Holmes
Legal Services Regulation and Redress Division
—–Original Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 23 June 2008 14:20
To: Holmes, Ryan
Subject: Re: Our ref: TO08/2153
Hi,
I’ve already been in contact with the Complaints Manager at the IPCC,
but this hasn’t resovled the problems.
I suspect could be some corruption involved there, because something
is obviouslly wrong there in my opinion.
Also I wondering a bit on how to escalate the case I’ve been in
contact with the FBI, or the American Embassy,
about.
Also, I’ve been in contact with the Norwegian equivalent, of the IPCC,
that’s Spesialenheten, regarding another,
but linked, matter.
And they sort under the Norwegian Ministry of Justice.
So, I think that the IPCC are sorting under the British Ministy of Justice(?)
If not, who should they then be sorting under?
Sorry if I’m asking stupid questions.
Yours sincerely,
Erik Ribsskog
On 6/23/08, Holmes, Ryan <Ryan.Holmes@justice.gsi.gov.uk> wrote:
Dear Mr Ribsskog
Thank you for your email reply of 19 June.
The Ministry of Justice is unable to submit a complaint on your behalf
to the Independent Police Complaints Commission (IPCC). Additionally,
a complaint against the IPCC cannot be directed to the Ministry of
Justice for review as this does not fall within the remit of this
Department. If you wish to make a complaint against the IPCC you must
do this by addressing your concerns to the IPCC directly. The
information provided below outlines how to do this.
If you have a complaint or query about a casework decision, the IPCC
will do their best to clearly explain the reason for their decisions
and answer any concerns you have. Please note however that IPCC
casework decisions are final and they will not necessarily be able to
change the outcome. For further information or advice on your rights
you can contact a Citizens Advice Bureau, solicitor or your local MP.
If you have a complaint about a member of staff at the IPCC, in the
first instance you can contact the person concerned and the matter may
be resolved there and then. As mentioned in my previous email,
Casework Manager Sarah Brown is one of a number of IPCC staff that has
conducted an investigation into your file and she can be contacted on
0207 166 3934 should you wish to discuss the details of your complaint
further. However, since you mention that Miss Brown has not contacted
you in the past, you may wish to raise any issues of concern through a
line manager, or write to the Internal Complaints Manager.
Alternatively, you can download a complaint form via the link
http://www.ipcc.gov.uk/index/contact-us/complaints_ipcc.htm and make
your complaint against the IPCC using the contact details below.
Internal Complaints Manager
Independent Police Complaints Commission
90 High Holborn
London
WC1V 6BH
Fax: 0207 404 0695
Email:
internal.complaints.unit@ipcc.gsi.gov.uk.
I do hope that this information is of some use to you.
Yours sincerely,
Ryan Holmes
Legal Services Regulation and Redress Division
—–Original Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June 2008 20:35
To: Holmes, Ryan
Subject: Re: Our ref: TO08/2153
Hi,
thank you very much for your e-mail, and the advice!
I wanted to complain about the IPCC, since the whole case is a mess,
and they don’t reply to my e-mails,
and they don’t call me, you mention Brown, she has been supposed to
call me, regarding the problems
with the missing answers on the e-mails, but she haven’t called.
I think that the IPCC must have some serious problems, with handeling
the complaints I sent them,
which I view as one case really.
So I was wondering, how I could submit this complaint, on the IPCC, to
the Ministry of Justice.
If you think that you could please submit this complaint for me.
Also, I’ve contacted the FBI, in the American Embassy, in London.
And I asked them, on how should go forward, regarding reporting a
crime in the US, that someone,
has set up a hate-blog against me there.
The FBI/The American Embassy Legal Advice, tells me to contact my
local police-station, about this.
But I’ve lost a bit of confidence, with the Merseyside Police, due to
the things mentioned in the
complaints, sent to the IPCC, and more.
And then I thought, that I could contact the IPCC about this then,
since I didn’t think I could contact
the local Police about this.
But now there has been so much problems, with the IPCC, so that I’ve
lost a bit of confidence, in
the IPCC, as well.
So then I have to contact the Ministry of Justice about this, since I
don’t think that eighter the
Merseyside Police or the IPCC, have showed themselves, to be worthy,
of much confidence,
unfortunatly.
So I’m mentioning this now.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On 6/19/08, Holmes, Ryan <Ryan.Holmes@justice.gsi.gov.uk> wrote:
Dear Mr Ribsskog
Thank you for your email reply of 5 June. I am also in receipt of your
email dated 13 June.
As explained in my previous reply, the Law Society is the regulatory
body for solicitors in England and Wales and will keep a comprehensive
list of solicitors practising in your local area. Their website
promotes a searchable database to help you find a solicitor which
allows you to search by firm name, area of law and/or post code. To
alleviate your concerns about contacting the Law Society due to
previous personal experiences, I should point out that this list is a
resource to assist the public locate suitable legal representation and
promote solicitors across England and Wales. You can access the
facility via the following link:
http://www.lawsociety.org.uk/choosingandusing/findasolicitor.law.
Alternatively, you could also look through a local directory, such as
the Yellow Pages, which might help identify a suitable firm. As
suggested in my previous reply, you may wish to contact the Law
Centres Federation on 0207 428 4401 who can provide contact details
for your local Law Centre. Also, you may find it helpful to access the
Community Legal Services Direct website for information on providers
of legal advice at
www.clsdirect.org.uk. These are all alternative options available to
you that do not involve the assistance of the Law Society.
With regard to the complaint you have submitted to the Independent
Police Complaints Commission (IPCC), I have contacted the IPCC to
investigate the status of your complaint. Senior lawyers at the IPCC
inform me that without your expressed consent, I am unable to obtain
any information that relates to your complaint. I was informed however
that Casework Manager Sarah Brown is one of a number of IPCC staff
that has conducted an investigation into your file and she can be
contacted on 0207 166 3934 should you wish to discuss the details of
your complaint further.
I do hope that this information is of some use to you.
Yours sincerely,
Ryan Holmes
Legal Services Regulation and Redress Division
—–Original Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 05 June 2008 01:51
To: Holmes, Ryan
Subject: Re: Our ref: TO08/2153
Hi,
thank you very much for your e-mail!
I have been thinking about contacting the Law Society, regarding
getting a list, like you say,
for law firms, who take on law-cases on a ‘pro bono’ service basis.
But, like I might have forgotten to explain, the Law Society, are
already involved in this,
I have complained about them to the Legal Services Ombudsman, who I
have been contacting
you about.
So I’ve maybe lost a bit of confidence, in the Law Society, since I
think they gave a bit of wrong
information, and some errors, that I thought were a bit strange, so
they are really involved in this
from before.
So then I was wondering about, if it would be right to involve the Law
Society again, since they
are involved from before.
Maybe there is someone else one could contact about getting the name
of companies like this?
Sorry if I’m asking a lot of questions.
I’ve also sent a complaint, on the Merseyside Police, to the IPCC.
But the IPCC, aren’t dealing with the complaint at all, it seems, so I
was wondering who I should
contact then, if I wanted to compain about the IPCC not dealing with
the complaint on the Police?
Sorry again that I’m asking so many questions!
Thanks in advance for the reply!
Yours sincerely,
Erik Ribsskog
On 4/25/08, Holmes, Ryan <Ryan.Holmes@justice.gsi.gov.uk> wrote:
Dear Mr Ribsskog
Thank you for your email reply of 7 April, in which you request
further advice on ways to proceed forward with your complaint against
the Legal Services Ombudsman (LSO). To assist you with your concerns,
I shall set out the avenues of legal assistance available to you that
acknowledge your specific financial concerns.
Firstly, while I understand you have already been in contact with the
Citizen’s Advice Bureau (CAB), you may also wish to consider
contacting your local Law Centre. Contact details for your local Law
Centre can be found via the Law Centres Federation on 0207 428 4401,
or by accessing their website www.lawcentres.org.uk. You may also find
it helpful to access the Community Legal Services Direct website for
information on providers of legal advice at www.clsdirect.org.uk.
Alternatively, you may choose to contact Community Legal Advice for
free confidential help regarding your legal queries on 0845 345 4345.
Secondly, it may be worth investigating the possibility of a
Conditional Fee Agreement (CFA). This allows a solicitor to accept a
case on a ‘no won, no fee’ basis, under which they receive a fee from
you only if the case is won. It is worth pointing that the
solicitor’s standard fees can be increased by up to 100% to reflect
the degree of risk to the solicitor in taking the case on (the
‘success fee’). However, should you lose your case, you may still be
liable to pay the successful party’s costs, as well as expert witness
fees and other disbursements. There are insurance schemes that, for a
premium, provide cover for these items. As part of the implementation
of the Access to Justice Act 1999, we have made it possible for the
successful side to recover their lawyer’s success fee and insurance
premium form the loser. Effectively, this has made the operation of
conditional fees fairer and more attractive to clients.
Thirdly, some solicitors may be prepared to take on your case on a pro
bono agreement (i.e. provide you with a free service). You can
contact the Law Society who can provide you with a list of solicitors
that may provide pro bono services. The Law Society is the regulatory
body for solicitors in England and Wales and you can write to them at
the following address:
The Law Society
113 Chancery Lane
London
WC2A 1SX
Tel: 0870 606 2555.
Alternatively, you can access the Law Society’s website at
www.solicitors-online.com.
I do hope that you find this information useful.
Yours sincerely
Ryan Holmes
Legal Services Regulation and Redress Division
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