Det her firma vil så gjerne ha mobilen min, enda de ikke har svart på hva man skal gjøre med laderen, og hvordan de resirkulerer

I've not received my trade pack so how can I send my mobile phone?

Please accept our apologies if your trade pack hasn't arrived. We send out in excess of 80,000 trade packs every month so rest assured that we did send yours. Unfortunately due to circumstances outside of our control they do sometimes get lost in the post.

BUT did you know that you can request a replacement trade pack from your account? You can also check that the address we have for you is correct.

OR you can even use your own packaging materials to send us your mobile phone. Simply log in to your account and print off your unique barcoded address label; this is how we know it's your mobile phone.