Jeg sendte en e-post til Liverpool Direct, siden det bare er tull med husverten

I'm from Norway.

I live in Liverpool, and wondered about how the rules are in the UK, about this issue:

I have a flat, and the Landlord, (George. I haven't been given his last name or phone number), is supposed to go to my flat, and collect the rent, we have agreed.

(Due to problems with Lorna at Imperial Properties, that she don't get fixed the stove, washing machine, boiler etc., when it gets broken.

I've been living here since 2006, so maybe once a year, something stops working, but isn't fixed, by the Landlord).

I have agreed with the Landlord, (George), due to the problems with Lorna there, the George would go to my appartment to collect the rent, once a month.

But once, he didn't go, and I think something must be wrong, since he don't give receits, neighter does he give his business-card.

He was supposed to be here to collect the rent, on 27/11, but hasn't been here.

Now it's 12/12, and he, (George, Imperial Properties), still hasn't been here, to collect the rent.

(So now I've had to use some of the rent for other bills, or food etc).

But in Norway, where I'm from, we have a word 'hevd'.

I wonder if you have the same here?

If the landlord don't collect the rent, does this mean that I get the right to live here, without paying rent then?

Is there a tenants assosiation in the UK.

I thought of contacting a tenants assosiation, but I couldn't find one, so that's my question to you, that I wonder about, if you know of a tenants assosiation, who I can contact about this!

Thanks in advance for any reply!

Yours sincerely,