Jeg sendte en ny e-post til ICAS

Dear Mr Ribsskog

Thank you for your email.

I will put a Self Help Information Pack in

the post for you this afternoon.

I hope this is of use to you.

If you require any further assistance don’t

hesitate to contact me.

Kind Regards

Dawn Thomas

Senior Administrator

The Gateway Conference

Centre, 71 London Road,

Liverpool, L3 8HY

Tel:

0151 298 3267

Email:

dawnt@carersfederation.co.uk

Website:

www.carersfederation.co.uk

Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7

7LJ

Registered Number: 3123142

Registered Charity Number: 1050779

This e-mail is intended solely for the named recipient(s),

it may contain confidential or privileged information. If you are not the

intended recipient(s) please notify us immediately and delete the e-mail

without taking copies, storing the e-mail, printing it or disclosing the

contents of the e-mail to any other individual. Nothing contained in this

e-mail is intended to create binding legal obligations between us. Any views or

opinions presented in this e-mail are solely those of the author and do not

represent those of The Carers Federation Limited. Should you communicate with

anyone at The Carers Federation Limited by e-mail, you consent to us monitoring

and reading any such correspondence.

---

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]

Sent: 25 March 2010 13:55

To: Dawn

T

Subject: Re: Your email

Hi,

sorry that I'm a bit late with answering.

I was wondering if you think you could please send me a self

information pack, that I could have look at, then maybe I can fix this myself,

without using any valuable time for you lawyers.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

On Mon, Feb 8, 2010 at 3:00 PM, Dawn T

<dawnt@carersfederation.co.uk>

wrote:

Dear Mr

Ribsskog

Thank you

for your email.

ICAS

(Independent Complaints Advocacy Service) is a free, confidential service which

is independent of the NHS. We can support people in making a complaint

with the NHS.

We provide

various levels of support and can:

1. Provide a

Self Help Information Pack

2. Provide an

Advocate who can:

• Put you in touch with other people who can help
  
  you
• Help you write letters to the right people
  
• Prepare you for and go to meetings with you
  
• Give you the opportunity to speak confidentially
  
  to someone who is independent of the NHS
• Help you to explore your options at every stage
  
  of your complaint
• Answer questions to help you make decisions
  
• Act on your direction rather than the wishes of
  
  others

ICAS cannot

however,

• Help you to claim financial compensation for
  
  clinical negligence
• Get and NHS employee Disciplined
• Give legal advice
• Help you with complaints about private medical
  
  treatment
• Give medical advice
• Investigate complaints

If this

seems like something you could benefit from, please call us on our Regional

Helpline 0300 456 8350.

Kind Regards

Dawn Thomas

Senior Administrator

The Gateway Conference Centre, 71 London Road, Liverpool,

L3 8HY

Tel:

0151 298 3267

Email:

dawnt@carersfederation.co.uk

Website:

www.carersfederation.co.uk

Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7

7LJ

Registered Number: 3123142

Registered Charity Number:

1050779

This e-mail is intended solely for the named recipient(s),

it may contain confidential or privileged information. If you are not the

intended recipient(s) please notify us immediately and delete the e-mail

without taking copies, storing the e-mail, printing it or disclosing the

contents of the e-mail to any other individual. Nothing contained in this

e-mail is intended to create binding legal obligations between us. Any views or

opinions presented in this e-mail are solely those of the author and do not

represent those of The Carers Federation Limited. Should you communicate with

anyone at The Carers Federation Limited by e-mail, you consent to us monitoring

and reading any such correspondence.