| Hi Erik,
Thanks for taking the time to let us know. I've gone ahead and set your account to NOT automatically renew. You won't be charged again. At the end of your subscription, you will be downgraded to Basic membership.
To track your account and when your membership expires, please check out “My Membership” under your “Account Settings” located on the top of every page of our site.
Sorry that you found the cost of membership to be too high. We really have found that our business model, whereby we charge the job seeker, is the best way to provide value to £50k+ professionals. Your payment helps us follow through on our pledge to bring you the most real, open £50k+ services out there. It also creates a highly
focused applicant pool that is very attractive to recruiters. Our aim is always that our “cover charge” creates value by placing you in a select pool of applicants and ensuring that you see only the best job opportunities.
If you decide you’d like to continue your Premium membership, we're happy to offer you a 25% discount, which you can access by clicking here:: http://www.theladders.co.uk/reg/upgrade-today
Please be sure to get in touch with us via email / livechat should you require assistance with your job search. A member of our team will be glad to help. Our livechat hours are 9am – 5pm Monday – Friday.
We understand if TheLadders isn’t right for you at this time.
However, if you need our services in the future, please do not hesitate to contact us!
Best regards,
Kyle Nimmo
Community Manager |
