Den oppvaskmaskinen jeg kjøpte fra Argos, ifjor sommer, har begynt å fuske, så jeg sendte en klage om det

Gmail – Complaint about dish-washer/Fwd: Customer Enquiry, Our Ref: ARG4220053X

Erik Ribsskog

<eribsskog@gmail.com>

Complaint about dish-washer/Fwd: Customer Enquiry, Our Ref: ARG4220053X

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jun 14, 2010 at 2:12 AM

To:

Order.Enquiries@argos.co.uk

Hi,

the dish-washer I bought from you, in July of last year, is beginning to not work properly.

The timer now stops, at least once, for each programme, so the dish-washer washes for hours, without finishing the programme.

As far as I remember, there is a one year warranty, for foults like this.

So I was wondering how I should go forward, to get the dish-washer fixed?

Best Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Argos Direct E-Commerce <Order.Enquiries@argos.co.uk>

Date: Thu, Jul 9, 2009 at 6:42 PM
Subject: re: Customer Enquiry, Our Ref: ARG4220053X
To: eribsskog@gmail.com

Dear Mr Ribsskog,

Subject: Order number 83558210.

Thank you for your e-mail regarding confirmation of your order.

I am sorry you did not receive an email confirmation for the above order, unfortunately we had a system error.

Having checked the system I am pleased to confirm your order has been processed and will be delivered on Monday 13th July 2009 between 12pm and 6pm.

Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020.

Regards,

Jerome Vernon

Argos Direct E-Commerce Customer Service Team.

For your reference the above reply is in reference to your earlier email ARG4220053X:

—– Original Message —–

From: "eribsskog@gmail.com" <eribsskog@gmail.com>

Date: 09 July 2009

Subject: Customer Enquiry

Reason for enquiry (header) – Feedback

Reason for enquiry (specific) – Feedback on the website

Comments – I didn't recieve a confirmation e-mail, for the order I placed yesterday, for a dish-washer ++.

The order-numbers, (that I got when I called your customer-support, today), are:

– 83558210

– AD 048963911

How can you not send a confirmation e-mail/invoice?

Regards,

Erik Ribsskog

Title – Mr

First name – Erik

Surname – Ribsskog

Email address – eribsskog@gmail.com

Confirm email address – eribsskog@gmail.com

House name/number –

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Country – United Kingdom

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