Hi,
you write that what happened was 'staff error', but I complained about this error, to your representative, (the young woman with the scars from the pimples on her chin).
And then she just took back, the litterature, from Pretemps.
So at first this was an error.
But when I complained, she should have given me the full information-pack, like you write in your letter.
I have had many similar problems, at the Jobcentre, at the Merseryside Police, and at work, and more.
So I think this could be due to that I'm being mobbed, by some kind of communist-mob, or other mob, (maybe since my grandmother were from fine noble-families in Denmark).
So I would please want to escalate this complaint.
So I hope you can send this e-mail on to your Chief Executive, like you write in the e-mail that I should contact.
Hope it's alright that I send this by e-mail and not by letter, for practical reasons!
Best Regards,
Erik Ribsskog
