Hi,
I sent you the e-mail I'm forwarding, yesterday.
Still, today, I get this 'non-sense' e-mail, that I'll paste here.
I want to please complain about this, even if you've helped me a lot, since your rutines seem to fail here.
Best regards,
Erik Ribsskog
PS.
Here is the e-mail I'm complaining about, (and my first answer, before I checked the details):
Erik Ribsskog <eribsskog@gmail.com> |
to |
 Correspondence Queries <client@cccs.co.uk>
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date |
Thu, Sep 30, 2010 at 3:10 PM |
subject |
Re: FW: Delayed payment this week/Fwd: Complaint about missing Job-seekers allowance |
mailed-by |
gmail.com |
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hide details 3:10 PM (31 minutes ago)
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Hi,
yes, it's ok now, like I sent another e-mail about yesterday.
(Which I forwarded to you).
The allowance was one day delayed, from the Jobcentre.
But I've sent a complaint about this, to the Jobcentre 'contact-us'-department.
So there isn't a problem with this case now, but I'm on a shoe-string budget, so I'm wonerable, to delays like this.
But I think I have control on my economy again now.
So I'll contact you again, if I get more problems later, if that's alright.
Thank you very much for all the help I've got from you, with the budget etc., again!
Best regards,
Erik Ribsskog
– Hide quoted text –
On Thu, Sep 30, 2010 at 3:01 PM, Correspondence Queries <client@cccs.co.uk> wrote:
Hi Erik
Thank you for your email
I’m sorry this team is unable to deal with your enquiry. I have forwarded your email to the correct team who will note your account accordingly
In the meantime, if you would prefer to speak to an Advisor now, please phone us on 0845 674 0038, lines are open Monday to Friday, 8am to 6pm
Kind regards
Rebecca
Correspondence Advisor
Hi,
my payment this week, for the Council-tax, is delayed, since the Jobcentre/Department of jobs and pensions, are 'messing' with my Job-seekers allowance, I think I have to say.
I'm sorry about this, and will pay the £10, on my payment-plan/budget, (like I do every forthnight), as soon as I recieve the money from the Jobcentre.
Sorry about this delay!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Sep 28, 2010 at 9:16 AM
Subject: Complaint about missing Job-seekers allowance
To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
Hi,
when I was on the sign-on meeting, at the Jobcentre, Williamsson Sq., on Thursday last week, I was told, (by the young clerk, in the meeting), that I would recieve my jobseekers-allowance, as normal again, today, (after a sanction that the Jobcenter Manager Mr Winther, told me, on the same day there, in a meeting right before, had been re-instated, after my appeal).
However, I've checked my bank-account online now, and I can't see that I've recieved my Jobseekers-allowance, today.
But I have my electricity bill today, and a bailiff-bill etc.
So I'm in a lot of problems here, since the direct debits are going to be bumped.
And since I can't pay the bailiff-bill, for the council tax, that I owed from when I was self-employed.
(I didn't get income support then, even if I think I perhaps should have, but I wasn't aware of that arrangement then).
I also have very little cash, for food.
So I was wondering when my regular Job-seekers allowance and the re-instated one, is going to get to my bank-account, with RBS.
I wanted to please complain about this delay, since it's making problems for my situation, and since this take the focus away from my job-seeking and employment zones, etc., really.
Thank you in advance for help with sorting this out.
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Sep 29, 2010 at 4:33 PM
Subject: Fwd: Delayed payment this week/Fwd: Complaint about missing Job-seekers allowance
To: info@jacobsbailiffs.co.uk
Cc: contactus@cccs.co.uk
Hi,
I just got the money from the Jobcenter, in to my bank-account, with RBS, now.
(One day delayed, for some reason).
And I've just paid the money, (£10), by VISA-card, on your telephone payment-system.
Just to update about this.
Sorry about the delay! Yours sincerely,
Erik Ribsskog
Hi,
my payment this week, for the Council-tax, is delayed, since the Jobcentre/Department of jobs and pensions, are 'messing' with my Job-seekers allowance, I think I have to say.
I'm sorry about this, and will pay the £10, on my payment-plan/budget, (like I do every forthnight), as soon as I recieve the money from the Jobcentre.
Sorry about this delay!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Sep 28, 2010 at 9:16 AM
Subject: Complaint about missing Job-seekers allowance
To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
Hi,
when I was on the sign-on meeting, at the Jobcentre, Williamsson Sq., on Thursday last week, I was told, (by the young clerk, in the meeting), that I would recieve my jobseekers-allowance, as normal again, today, (after a sanction that the Jobcenter Manager Mr Winther, told me, on the same day there, in a meeting right before, had been re-instated, after my appeal).
However, I've checked my bank-account online now, and I can't see that I've recieved my Jobseekers-allowance, today.
But I have my electricity bill today, and a bailiff-bill etc.
So I'm in a lot of problems here, since the direct debits are going to be bumped.
And since I can't pay the bailiff-bill, for the council tax, that I owed from when I was self-employed.
(I didn't get income support then, even if I think I perhaps should have, but I wasn't aware of that arrangement then).
I also have very little cash, for food.
So I was wondering when my regular Job-seekers allowance and the re-instated one, is going to get to my bank-account, with RBS.
I wanted to please complain about this delay, since it's making problems for my situation, and since this take the focus away from my job-seeking and employment zones, etc., really.
Thank you in advance for help with sorting this out.
Yours sincerely,
Erik Ribsskog
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