Dear Mr
Ribsskog,
Thank you for
your most recent email.
Please be
directed to my previous email to you dated 17th August (included below
for your easy reference) and I suggest to you that its content still
applies. You have now been sent an evaluation form for you to complete
and return in the pre-paid envelope. This is your opportunity to comment
on the standard of service you feel you have received. Additionally, my email
makes clear what you should do if you believe you have been treated unfairly in
any of your contacts with JET or more specifically the BME Employability Team.
Unfortunately,
apart from the above, I am no longer in a position to enter into written
correspondence with you concerning the issues you raise.
I do hope I
have made my position in this matter clear.
Regards
Gary Birch
Contracts
Manager
Adult Learning Service
1st Floor,
Clubmoor Childrens Centre
Utting Avenue East
Liverpool
L11 1DQ
Phone: 0151 233
8537
Mail: gary.birch@liverpool.gov.uk
Supporting
Liverpool and England's
2018 World Cup Bid
From:
Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 August 2010 23:02
To: JET
Subject: To the superior of Gary
Birch
Hi,
I was also wondering.
You've sent me a letter about an assisting store manager vacancy, in Old Swan.
Isn't a bit odd that you send me about retail-jobs, that's unqualified
jobs, when I have a qualification in IT.
And I tried to ask Danielle Roberts, yesterday, who sent the letter,
why she sent me the letter, since I haven't met her, and I don't know who she
is.
Am I registered in a database with you?
Also today I received an evaluation-form, from Jet, without any explanation or
signature.
What was this about?
Danielle Roberts avoided my question about who told her to send me the
letter.
So I'm wondering what's going on.
She also made a point of my date of birth.
It was a bit like she was ageist, and maybe it was a joke since I'm 40 years
old, to put me in food shop, in _Old_ Swan?
Also Heron Foods, (which is the employer), are from East Riding of Yorkshire
Council, (it says on the internet).
And this Council buy services from Bertelsmann, whom I used to work for
in the Cunard Building, and they 'messed' with me there, I think I have to say,
since they gave me training for a job receiving calls from Council-citizens
there, about bin-problems etc., but only I and a Finish girl received that
training, which I thought was a bit odd.
My grand-aunt in Denmark,
is in a direct line after Woden, I wonder if this is something to do with Norse
mytology etc., since East Riding of Yorkshire council, per haps is like a
'norse' place?
I think this is a bit odd.
This is an update, to the e-mail I sent Jet, the complaint about Mr.
Birch, from earlier this week.
Also, Gill, from Jet County Rd.,
haven't gotten back to me, regarding an review of my CV.
So I think I'm going to wait untill this comlaint is finished being processed
before I have any more meetings with JET.
Since I think you are doing almost only strange stuff.
(Sorry if I'm wrong).
I hope this is alright!
Best regards,
Erik Ribsskog
______________________________________________________________________
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Hi,
well, my impression from Gill, Jet Walton, was that she wanted me to
get one of those statements from Naric.
And if she wanted me to pay for it, she would have just given me the
contact-information to Naric, I think.
But I have to speak with her about this then.
I've been to Jet job-bank, about a statement from Naric, twice, but I
haven't been helped by Jet, to get one.
Also, I was at Jet job-bank, on a food hygiene course, last year, and
we were told, by the teacher, that Kentrucky Fried Chicken only used the lowest
quality of chicken, and that kebabs bought on town, was really a bit like
'dog'.
So I think your Jet Job-bank is a mafia-nest.
Mr. Pinada, went to see someone, a couple of times, during our meeting.
(To do some mafia-stuff).
We fist sat down, in a big meeting-room, at the ground-floor.
Mr. Pinada wanted me to leave all my degrees etc., in that room, if there
wasn't anything of value.
Even so.
We didn't go back to that room.
We went to the Employability Team-office.
And then to another meeting-room, at the first floor.
Why did we have to have the meeting, in three rooms?
Why did Mr. Pinada interrupt the meeting twice, to speake to a
collegue?
You don't fool me, you mafia-mobsters.
You are infected by mob big time, I'd say.
Please send this to your superior.
Erik Ribsskog
On Tue, Aug 17, 2010 at 3:40 PM, Birch, Gary
<Gary.Birch@liverpool.gov.uk>
wrote:
Dear Mr Ribsskog,
My name is Gary Birch and I am the manager
with overall responsibility for the BME Employability Team and as such have
been forwarded your recent email exchanges with both members of my team and the
Liverpool JET Services.
I have requested and received all
background information regarding your enquiry, looked at the accuracy of the
information and advice you received and reviewed all relevant client case
notes. It is my opinion that the service you received was appropriate and
of a standard that we expect our Guidance Officers to meet during each and
every client intervention. I do appreciate that on occasion the
signposting process may lead to a destination were a cost implication is
unavoidable and that no suggested sources of funding may be forthcoming.
However, these circumstances in no way diminish the accuracy, relevance or
quality of the service provided. You are perfectly entitled to be
dissatisfied with the service you received and to disagree with my opinion. I
therefore encourage you to provide your honest comments, whether positive or
negative, on the service as part of our post contact evaluation process.
I will ensure you are sent an evaluation form in the next couple of days.
An issue of greater concern to me is
the references you make in your emails to both your ‘colour’ and
that of the BME Employability Team members. You appear to be suggesting
that the service provided to you was less than that offered to clients of other
ethnic origins and that this was because of the team’s ethnic mix. If
this is the case, I must point out that the work of the BME Employability Team
is held in the highest regard and that they enjoy an enviable reputation in
supporting the needs of all clients
in the same professional manner, no matter the race, creed, country of origin
or religious beliefs of the individual or group. Any evidence you have of
discriminatory practices should be forwarded to me immediately. I will
then arrange to meet with you at the earliest opportunity and I can guarantee
you that all allegations will be fully investigated.
I do hope I have made my position in
this matter very clear but please do not hesitate to contact me if you have any
queries arising from this email.
Regards
Gary Birch
Contracts Manager
Adult Learning
Service
1st Floor, Clubmoor Childrens Centre
Utting Avenue
East
Liverpool
L11 1DQ
Phone: 0151 233 8537
Mail: gary.birch@liverpool.gov.uk
Supporting Liverpool and England's
2018 World Cup Bid
From: Costello, Mary On Behalf Of JET
Sent: 16 August 2010 10:04
To: Birch,
Gary
Cc: Pineda, Carlos
Subject: FW: Complaint/Fwd: Is it
possible to convert Norwegian degrees/certificates to English
degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability
Team/Fwd: Update/Fwd: IT Manager
Please see email below
Mary
Mary
Costello-Smith
Central JET Team
Liverpool JET Service
Neighbourhood Employment Services
2nd Floor Millennium House
Victoria Street
Liverpool, L1 6JF
T: 0151 233 5462
F: 0151 233 8241
M: 07540 643100
E: mary.costello@liverpool.gov.uk
W: www.liverpooljet.org
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.org.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 13 August 2010 17:12
To: JET
Subject: Fwd: Complaint/Fwd: Is it
possible to convert Norwegian degrees/certificates to English
degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability
Team/Fwd: Update/Fwd: IT Manager
Hi,
I mean, is it
because I'm not coloured, (not black).
Because in the first meeting, then they said there that they could sometimes
send to Naric, but not before companies asked for it.
And I've had problems with the Jobcentre giving me grief, so then I thought I
could ask to get about my qualifications clearified.
(And they didn't look
at my Upper Secondary school qualifications in the
first meeting).
So I think it's
strange I have to pay the £40.
I feel a bit tricked by Mr. Carlos Pineda.
He didn't tell me that this involved a £40 bill.
I think he should
have told me that, in the meeting at Jet job-bank, on Wednesday.
It's like he
clouded it, about this, I think.
Therefore I think I was tricked, I think the normal procedure, in this, is that
this goes through JET.
Right?
Best regards,
Erik Ribsskog
———- Forwarded
message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Aug 13, 2010 at 4:55 PM
Subject: Complaint/Fwd: Is it possible to convert Norwegian degrees/certificates
to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet
Employability Team/Fwd: Update/Fwd: IT Manager
To: Jet@liverpool.gov.uk
Hi,
is it because I am
not black, that I have to pay £40, for this?
Wouldn't Jet
normally have paid this?
Regards,
Erik Ribsskog
———-
Forwarded message ———-
From: info <info@naric.org.uk>
Date: Fri, Aug 13, 2010 at 9:42 AM
Subject: RE: Is it possible to convert Norwegian degrees/certificates to
English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet
Employability Team/Fwd: Update/Fwd: IT Manager
To: "eribsskog@gmail.com" <eribsskog@gmail.com>
Dear Erik
Ribsskog,
Thank you
for your email.
UK NARIC is
the National Agency responsible for providing information and advice about
vocational, academic and professional skills and qualifications from all over
the world. We provide information about the equivalency of qualifications and skills
from overseas to the UK's
national qualifications frameworks.
Unfortunately
we are unable to comment on qualifications or institutions via email or provide
comparability statements by email.
If you would
like to use our services you can call us on (0044) (0)871 330 7033, Monday to
Friday (between 9:00am and 5:00pm), to speak to an information adviser and they
will be happy to discuss this with you further. Detailed information on
our services and the various steps to take can also be found here: http://www.naric.org.uk/index.asp?page=16
and http://www.naric.org.uk/index.asp?page=22
If you
require a written statement of comparability from us you can apply to our
organisation in two ways:
1) You can
apply online through our website:
You then
need to forward us photocopies of all your academic documentation including
your final transcripts and final certificates. If these are not in
English, please include certified translations. You may send these to us
along with a print out of your online application form to our address which is:
UK NARIC
ORIEL HOUSE
ORIEL ROAD
CHELTENHAM
GLOS
GL50 1XP
Alternatively,
you can also fax your documentation to us on (0044) (0)871 330 7005
2) If you do
not want to apply online you can also apply through the post. You need to
send us photocopies of all your academic documentation including your final
transcripts and final certificates (if these are not in English, please include
certified translations) along with a covering letter, with all your contact
details on it, including your name and address and a contact email address (if
you have one) and a contact telephone number. Your covering letter also needs
to contain a brief description of why you wish to apply to us.
If you apply
through the post this service will cost you £46.00 if you live outside the EU,
or £46.00 +VAT (£54.05) if you live within the EU.
The turnaround time
for the Statement of Comparability is 15 working days from the date of receipt
of all required documentation and payment. Please note that this timeframe does
not include delivery time and cannot be guaranteed. In some cases, such as
those requiring additional research, the process may take longer and the
applicant will be informed.
I
hope this information is of assistance to you. If you have any further
queries please do not hesitate to contact us.
Kind
regards,
UK NARIC
t: +44 (0)871 330 7033
f: +44 (0)871 330 7005
//. www.naric.org.uk
Oriel House, Oriel Road,
Cheltenham, GL50 1XP
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 11 August 2010 18:52
To: Customer Services
Cc: carlos.pineda@liverpool.gov.uk
Subject: Is it possible to convert
Norwegian degrees/certificates to English degrees/certificates?/Fwd:
Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager
Hi,
I was at a meeting
at Jet Liverpool today, with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employability
Project.
We agreed, that
I'd contact Naric, regarding my degrees from Norway.
I have degrees at
both level 3 and level 5/6.
I send about this
in different e-mails, first about the level 3 degrees, then I think it's easier
to keep the overviev.
I went three years
on Upper Secondary
Business School,
in Norway,
from 1986 to 1989.
For all of these three years, I got a 'vitnemål', that's a (school leaving)
certificate.
These I think must
be at National Diploma-level.
The first year, I graduated in 'Grunnleggende handels og kontorfag', which
means 'Basic commerce and office-knowledge'.
The second year, I
graduated, in 'Markedføring', that's Marketing.
The third year, I graduated in 'Informasjonsbehandling', that's Information
Management.
The third year, I
had an optional subject, 'Matematikk', that's Maths, (even if we had an a bit
un-structurised teacher, in that subject, I'd say, so I only got a 2, as a
grade, but that's still a pass).
So, since I passed
in maths, as an optional subject, then I got a qualification, called 'generell
studiekompetanse', earlier called 'examen artium', in Norway.
(I think this is
what you call A-levels, in the UK).
I didn't get this in writing, from my Upper Secondary School.
But I got matriculated, at the University
of Oslo, in 1991.
(Since I had a rest-year, from the Information
Management University
College, which I studied
on then, NHI.
And then I got a job in a shop, to save up money for further full time studies.
And then I wanted to try to use my mind a bit more as well, since I only sat in
the check out in the shop, and I was a bit curios about what 'Examen
Philosoficum' was, at the University of Oslo, so I studied there.
So the Univeristy of Oslo, can confirm that I have this qualificiation, (I'm
sending a copy of their letter), called 'generell studiekompetanse'/'examen
artium'/A-levels.
Which that I can study at (Norwegian) universities.
So these three years at Upper Secondary School in Norway, they gave me three
certificates/National Diplomas and one academic qualification, (examen
artium/generell studiekompetanse).
So I was wondering it I could then please get these transfered to English
degrees/qualifications.
Because I'm not sure that e.g. the Jobcentre, understand my Norwegian
degrees/qualification.
(It would then be three National Diplomas I'd guess:
– One in Basic
Commerce and Office-knowledge/work.
– One in Marketing.
– One in
Information Management.
– And also an
academic qualification, that means I can study at unversities, (A-levels?).
I hope you have
the chance to look at this!
Thank you very
much in advance, for any help!
I'm also going to send you another e-mail, about my level 5/6
qualifications/degrees/grades.
But I send two different e-mails, about this, since I think it helps with
keeping the overview, regarding this.
Hopes this is alright!
I enclose scanned
copies of the three certificates, and the letter from the University of Oslo,
regarding the academic qualification, 'generell studiekompetanse'/A-levels(?).
Best regards,
Erik Ribsskog
———-
Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Aug 11, 2010 at 5:29 PM
Subject: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT
Manager
To: Jet@liverpool.gov.uk
Cc: carlos.pineda@liverpool.gov.uk
Hi,
I was at Jet job-bank
today, and spoke with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employabilitiy
Project.
We discussed my
complaint.
And I explained that the Jobcentre gave me grief, because they say that my
degree from Norway,
is at level 4, while Jet and Direct Gov say it's at level 5.
So we agreed I'd
contact Naric, about this, (and to see if my grades from two University
Colleges in Norway
are enough to get a Bachelor Degree, etc).
I appolised for that I think I perhaps over-reacted a bit in my compaint.
It's just that I'm a bit stressed from being un-employed, and the Jobcentre are
giving me a bit grief regarding this and other issues.
So we agreed that
this complaint was now solved, with the new information I got the meeting
today.
Thank you very much for your help with finding out which level my degrees from Norway
are!
Best regards,
Erik Ribsskog
———-
Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jul 28, 2010 at 6:22 PM
Subject: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager
To: Jet@liverpool.gov.uk
Hi,
I was sent by
Gill, from JET in Walton, to Jet employability team, last month.
They didn't want to transfer my degree, to a UK degree, so I now strugle, when I
apply for work, and the Jobcentre says I'm at level 4, when I'm really at level
5 or 6.
I think I really have a level 6, (bachelor), degree.
But Jet Employability Team, didn't want to look at my files thorowly, but were
almost hostile, I think, (maybe because I'm white, since all of the people in
that office were coloured).
And they didn't want to transfer my degrees from Upper Secondary School
eighter.
They only wanted
to look at one file, and that was it.
But I also have a file from another University
College, where I almost
got a degree.
So I think this really-really is like a Bachelor-degree.
But I don't think the person at Jet employability team, seemed qualified to
judge this.
It seemed like he had enough with finding Norway on the screen.
Is it any way I could get this looked at properly?
Best regards,
Erik Ribsskog
———-
Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jul 28,
2010 at 5:47 PM
Subject: Update/Fwd: IT Manager
To: Lesley.Sloan@alfa.com
Hi,
sorry that I'm
sending this many e-mails.
But you see, I'm from Norway,
so I'm not used with 'fancy' sections on the CV, called things like 'Personal
Profile', and 'Skills'.
So it could be that I get my CV a bit wrong now.
And the Jobcentre, Working Links etc., they tell me things like to have those
sections, and that the CV shouldn't be more than two pages, and to only write
work-experience from the last 10-15 years.
So I've changed the CV a lot of times now.
But I think it's
maybe best for me, to just have a very basic style of CV, like I've learned in Norway.
Since CV really means Curriculum Vitea, which means a description of how one
have lived ones life.
As far as I understand.
So really, I'm not sure if the 'fancy' sections should be on the CV,
originally.
And to cut out
pieses of one's work-experience, on one's CV, isn't really true to the original
nature of a CV, which means a descripiton of what one have done, in one's life.
So I think the Jobcentre, and Working-links are a bit silly, perhaps.
But you have given me valueable feed-back.
Thank you very much for the feed-back!
Best regards,
Erik Ribsskog
———-
Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jul 28,
2010 at 5:05 PM
Subject: Re: IT Manager
To: Lesley Sloan <Lesley.Sloan@alfa.com>
Hi,
well, I've studied
IT for four and a half years at university-level, so I think I have some
skills.
I've also worked with system development, in 1993, even if maybe that isn't on
my CV, since it's many years ago.
But thank you anyway for your reply.
Best regards,
Erik Ribsskog
On Wed, Jul 28,
2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com>
wrote:
Dear Erik
Thank you
for your application for the position of IT Manger at Alfa Aesar, Heysham.
Unfortunately
your skills and experience do not meet our specifications and therefore we will
not be pursuing your application further.
In the
meantime I would like to thank you for your interest in the position and indeed
Alfa Aesar and I wish you every success in securing suitable employment in the
future
Many
Regards
Lesley
Sloan
HR Manager
Alfa Aesar
A Johnson
Matthey Company
Shore Road
Port of Heysham Industrial Park
Heysham
Lancs.
LA3 2XY
Phone 01524 862241
Email lesley.sloan@alfa.com
At Johnson
Matthey, sustainability is key to our success.
Social –
Environment – Health & Safety
To learn
more, visit http://www.matthey.com/cr/sustainability
>>> Erik Ribsskog <eribsskog@gmail.com>
28/07/2010 15:59 >>>
Hi,
I read
about this vacancy, on the Jobcentre Plus website.
I have a degree from Norway,
in IT, from 2009, which is comparable with a Higher National Diploma, here in
the UK, and I've also
studied Information Management, at university-level in Norway, for two years, in addition
to this.
I also
have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and
Office-work, Marketing and Information Management, which are comparable with
National Diplomas here.
I've also worked as a manager, in Norway,
for ten years, in one of Norways
biggest food shop-chains, Rimi, (owned by ICA),
so I'm used with working with management and customer support.
I attach
my CV, and hope to hear back from you!
Yours
sincerely,
Erik
Ribsskog
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