Jeg sendte en klage på the Adjudicator til the Parliamentary Ombudsman

the Adjudicator, has written a long and methodical letter, and fine, in the way, that it's without spelling-errors, etc.

But, they ignore one thing.

That was, that I called the Tax-office, and asked them, if the cheque I got in the post, with the tax-return, was the _final_ figure.

(This was long after I had sent all the documentation).

The tax-office confirmed, on the phone, that the cheque, was the right, final figure.

Still, some time later, I got a charge, which said that I had gotten to much money.

Then I mean, that they can't just say one thing on the phone, and then charge me later.

This, the Adjuctator ignores.

So I wanted to complain about this.

(Also the Adjudicator hasn't signed her letter, which I think is a bit unconventional.

What's going on, shouldn't letters like this be singed to be formal?)

Thanks in advance for helping me over-turn this unfair decition by the Adjudicator.

Yours sincerely,