Gmail – Complaint
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Erik Ribsskog
<eribsskog@gmail.com>
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Complaint
Erik Ribsskog
<eribsskog@gmail.com>
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Thu, Nov 18, 2010 at 5:45 PM
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To:
Customer.Services@uuplc.co.uk
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To clearify, I told the third woman, that I only called to set up the direct debit-mandate, since I haven't recieved anything in the post regarding the direct debit-mandate.
But the third woman didn't want me to set up a direct debit-agreement for £25, like stated in your letter from 12/11.
So I reacon you don't want my money.
And I'm unemployed so I have a lot of other expenses, so that's really no problem with me.
Best regards,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Nov 18, 2010 at 5:36 PM
Subject: Complaint
To: Customer.Services@uuplc.co.uk
Hi,
I got your letter from November 12th, saying: 'your payment arrangement is as follows [..] Your montly payment is £25'.
After I sent you an e-mail on November 9th explaining about my sercomstances, (that I'm unemployed etc).
It says I have to return a Direct Debit mandate, before December 2.
Yet today I got a text-message saying it's 'vital' for me, to call United Utilities.
I have to speak with three women there, all of them using a very descending tone, going through what I explained about in my e-mail from November 9th.
Then, the third woman tell me my payment-arrangent, from your letter from November 12 has been canceled, (and replaced with a new payment arrangement of £305).
How can you do a thing like this?
It's not even close to December 2, which was my time-limit, for setting up the Direct Debit.
Now, today, I was so harrased by these women, so I said I wasn't going to pay a penny.
I hope you investigate my complaint, and agree that I should receive compensation for being treated in this way by your representatives.
Erik Ribsskog
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PS.
Her er mer om dette:
PS 2.
Enda mer om dette:
PS 3.
Det her ser jeg på som noe angrep, antagelig fra noe ‘mob’.
For jeg hadde jo helt til 2. desember, å ordne med den Direct Debit-avtalen.
Også angriper de meg idag, på 18. november.
Da er det noe galt, det skjønner alle.
Jeg lurer på om dette kan være noe dansk angrep?
(På grunn av noe med Johanitterordenen?, som jo er fra Malteserordenen, som har det samme flagget ca. som Danmark, etter et slag i Estland, når ‘Danebrog falt fra himmelen’, som min mormor, Ingeborg Ribsskog, fortalte meg om en gang).
For (danske) vikinger, var sterke rundt Warrington, tror jeg.
Også var de norske på the Wirral osv., vel?
Noe sånt?
Hvem vet.
Men vi får se hva som skjer.
Vi får se.
Mvh.
Erik Ribsskog
