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Erik Ribsskog

<eribsskog@gmail.com>




Your new bill is online and ready to view





Erik Ribsskog

<eribsskog@gmail.com>





Tue, Mar 8, 2011 at 10:55 PM





To:

"Replacement_bill@britishgas.co.uk" <Replacement_bill@britishgas.co.uk>



Hi,

I've had to switch to Swalec now, because I couldn't afford to pay your new bill.
It's been a cold winter now, and I'm unemployed, so I've been much at home, I guess, is the reason.

And the boiler is possibly using a bit much electricity.
I'm on a budget in co-operation with the CCCS, so I ask that if I can pay any arrears, when I get a job, and in the mean-time, I can offer to pay a token-payment of £5 a month, like I pay to E-on, who I was with before I was with British Gas.

I'm also going to get an inheritance, from Norway, from my grandmother, who died a couple of years ago, and had valuable paintings, etc., (my mother died in 1999), so I will get money, it's just that my relatives in Norway are a bit slow.

Sorry about any problems to do with this.
Best regards,
Erik Ribsskog

On Tue, Mar 8, 2011 at 11:32 AM, Replacement_bill@britishgas.co.uk <Replacement_bill@britishgas.co.uk> wrote:

Your new bill is online and ready to view
Dear Mr Ribsskog,


I wanted to let you know straight away that your Electricity bill is now ready for you to view online.

Your Direct Debit needs to change

As you pay by Direct Debit we regularly review your account and monthly payments. This is to make sure that you pay the right amount for your Electricity. To do this we look at your consumption, what we think you are likely to use in future and any recent changes to your account or your tariff that may affect your payments.

Your monthly payment amount is changing. Please go online to review your new recommended payment amount.

We'll contact your bank or building society to arrange everything for you, so there's no need to call.

Your new payments will be taken on:

Date of First New Payment: 28 Mar 2011

See how your new payments are calculated>>.

More accurate bills

We'll be in touch with you before your next bill is due to remind you to give us your meter reading, which you can submit online. That way, you can be sure you'll get an accurate bill and only pay for the energy you use.

If you have any questions about your bill, or your account in general, please visit the "Help and Advice" section of our website. Alternatively, contact us and one of our Customer Service Advisors will be happy to help.


This email is about:

Your online bill.

Customer Reference Number:
850038470223

Your Supply Postcode:
L2 2AE


Yours sincerely,

Tim Copper - Signature

Tim Copper

Online Director


Send us an email at anytime, day or night. We will answer you within 24 hours.

If you prefer calling, here is a list of our phone numbers. Lines are open 8am – 8pm on weekdays and 8am – 6pm on Saturday.

You can also view the frequently asked questions to find your answer.


Please do not respond directly to this email as it is automatically generated and you will not receive a reply. If you have a query and would like to contact us, please visit britishgas.co.uk and click on the Contact Us link or have a look at our Help & Advice section.

ONL/BILL/NT

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