Dear Mr Ribsskog
Thank you for your email. Unfortunately we cannot cancel your debt and adjust the balance to £0. You would need to pay the full balance (£869.94) for the balance to show as £0 and your credit file to be amended.
Apologies for the letter, it seems we have your payment set for a different date, I have now amended this. We have not yet received the payment you made on Friday so I will hold the account to receive this.
Please can you confirm if you are wanting to pay the balance off in full or if you are wanting to continue on your payment plan of £1 per month from the 19.12.11?
Regards
Collections Support Dept.
—–Original Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 21 November 2011 12:08
To: Contact
Subject: FW: Your ref.: 47998755
Hi,
regarding my previous mail.
I have changed my mind and would like to cancel all debts. Please adjust my balance to £0.
I am a Baron and am going to make money on my title from now on.
Yours sincerely,
Erik Ribsskog
>Hi,
>
>I got your letter from 10/11, where it says I'm £1 in arrears.
>
>But I thought you'd changed the payment-date to around the 19th, as I remember it, from my budget.
>
>I sent you a payment for £1 on Friday, and got your letter from 10/11 on Saturday.
>
>
>Do you want me to send you the next payment within 19/12?
>
>(Like seems to be right according to my budget-notes here).
>
>Thanks in advance for your reply!
>
>
>Yours sincerely,
>
>Erik Ribsskog
