Hi,
I wanted to complain about that United Utilities have poor customer-support, and don't reply to e-mails.
Regards,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>Date: Fri, Nov 25, 2011 at 1:21 PM
Subject: Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk
Hi,
I still haven't got my new card in the post.
I live in a hostell, where I only get the post around once a week.
So I wondered if you could please update me about this, on e-mail, since today is a payment-date, for the token-payments.
So since I haven't recieved a new payment-card, (like the local 'immigrant-shop' here, Londis, said I needed, since they are the only ones who accept that card), I send this e-mail.
Hope you can reply this time.
Regards,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Nov 9, 2011 at 3:31 PM
Subject: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk
Hi,
I went to my local shop, (Londis in Ashbrooke), the other day, to pay the token-payment.
But they told me that the magnet-strip on the card didn't work.
Could you please send me new card?
Best regards,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Oct 18, 2011 at 4:15 PM
Subject: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk
Hi,
I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.
I've set the token-payment amount, to £5 a month.
But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.
So I'm going to pay you £1 a month, from next month.
This e-mail I send insted of a token-payment, for this month.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Sep 1, 2011 at 1:13 PM
Subject: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk
Hi,
I just wanted to inform you about that I moved from my old address, in 5 Leather Lane, Liverpool, L2 2AE, on 17/8.
I'm currently un-employed and on a budget with the CCCS, so I was wondering if it's ok that I pay you token-payments, each month, since I have arrears with you, untill I get a new job.
(I pay the other companies I owe money £5 a month, untill I find a new job).
Hope this is alright!
Yours sincerely, Erik Ribsskog
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