Jeg sendte en ny e-post til Capital One

Gmail – Re: Holy, Capital One, phone number 0115 843 3722, option 3 (KMM22810432V76145L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Re: Holy, Capital One, phone number 0115 843 3722, option 3 (KMM22810432V76145L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jan 17, 2012 at 10:57 AM

To:

Capital One – Abuse <abuse@capitalone.com>

Cc:

contactus@cccs.co.uk

Hi,

like I've written to you earlier, your message-system doesn't work for my account.

Also, I think regular e-mails are better, since they let people keep a copy of the correspondence in their e-mail folder.

Because I don't like to argue on the phone, about things like this.

(And it's also expensive to call from a mobile).

If Capital One Abuse can send an e-mail, then your other departments should be able to send e-mails as well, I think.

And I've tried to send you a letter, but then you say it's not my signature.

So I don't think we get any longer.

Maybe CCCS can help, and set up a payment-agreement for £1 token-payments, for me, due to these problems with the correspondence.

I therefore forward this e-mail to the CCCS and hope they can help.

Regards,

Erik Ribsskog

On Tue, Jan 17, 2012 at 4:56 AM, Capital One – Abuse <abuse@capitalone.com> wrote:

Hello Erik Ribsskog,

Thanks for your message.

If you are a Capital One® customer in the United Kingdom (UK), please go

to www.capitalone.co.uk to enrol your account and send a secure message.

If you are not a Capital One customer but have a question for us, please

call us at 08458 400 400. Representatives are available 24 hours every

day.

Please note, calls to 0845 numbers will be charged at a local rate. The

cost will vary depending on your service provider. Calls may be

recorded/monitored for training purposes.

If you are calling from abroad, please call +44 115 993 8002.

Representatives are available 24 hours every day.

Since regular electronic correspondence is not a secure method of

contacting us and we wish to protect the integrity of account

information, Capital One prefers to discuss personal and

account-specific questions by secure message and telephone rather than

by e-mail. We assure you that all other electronic contact with us such

as viewing statements and making payments is secure.

We look forward to new opportunities to assist you.

Regards,

Capital One

Original Message Follows:

————————

Hi,

Holy left me a voicemail on Friday asking me to call her, on the number

in the subject-line.

Could you please ask her to contact me on e-mail since I don't want to

argue about this, over the phone.

(My offer is a token-payment of £1, monthly, (like I pay my other

creditors), untill I get a job).

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

PS.

I'm sending this to you since I couldn't find a regular e-mail address,

for Capital One, and I'm blocked from the mail-facility on your website,

it seems.

The information contained in this e-mail is confidential and/or proprietary

to Capital One and/or its affiliates. The information transmitted herewith

is intended only for use by the individual or entity to which it is

addressed. If the reader of this message is not the intended recipient,

you are hereby notified that any review, retransmission, dissemination,

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