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Gmail – #5835393 Twitter Support: update on "Receiving violent threats – @Netvixtra"



Gmail
Erik Ribsskog
<eribsskog@gmail.com>



#5835393 Twitter Support: update on "Receiving violent threats – @Netvixtra"



Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jul 31, 2012 at 6:47 PM

To:
Twitter Support <support+id5835393@twitter.zendesk.com>

Hi,

these threats are in Norwegian.
Do you just say that they aren't serious since they are written in a language you don't speak?
Just wondering.

Regards,

Erik Ribsskog

On Tue, Jul 31, 2012 at 4:58 PM, londonrose77 <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

Twitter


londonrose77, Jul 31 08:58 am (PDT):

Hello,

We have investigated the reported account and have found that it’s not in violation of the Twitter Rules (https://twitter.com/rules) at this time. We have a policy against violent threats, but the content of this account lacks the specificity to meet the criteria of an actionable threat.

Receiving these types of messages can be frustrating; however, removing content does not resolve the issue, but instead can make the situation worse. Threats do not simply disappear – if someone means you harm, working with local authorities to defuse the threat and address the root of the issue is the best solution. Removing the evidence of the threat makes it difficult for it to be investigated by law enforcement.

If something has gone beyond the point of a personal conflict and has turned into actual violent threats that you feel are credible, whether it be online or offline, you should contact your local authorities so they can accurately assess the validity of the threat. Websites do not have the ability to investigate and assess a threat, bring charges or prosecute individuals.

If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of your issue. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949

It’s also a good idea to contact a trusted individual such as a friend or family member. If you are dealing with a potential legal issue, please contact a lawyer. Twitter cannot provide legal advice.

If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.

Thank you,

@londonrose77

Twitter Trust and Safety


johncons, Jul 30 11:03 am (PDT):

How can we help?: Receiving violent threats

Reported user(s): @Netvixtra

Offensive Tweet: https://twitter.com/Netvixtra/status/229973128980340737

Offensive Tweet: https://twitter.com/Netvixtra/status/229285179720605696

Offensive Tweet: https://twitter.com/Netvixtra/status/227059335954571264

How long ago did this begin?: It started on 22th. July.

How many times has this happened?: I've seen three tweets where my Twitter-nick is mentioned, from this person.

Blocked user(s): Yes

Description of problem: The person, (who I don't know who is), writes that he's going to distroy me, etc.

Your full name: Erik Ribsskog

Twitter username: @johncons

Email address: eribsskog@gmail.com

Message-Id:8YCCPHZE_501800a5db576_2f1a1cb42782273144_sprut