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Erik Ribsskog
<eribsskog@gmail.com>


Second update/Fwd: New update/Fwd: Update/Fwd: Complaint


Erik Ribsskog

<eribsskog@gmail.com>
Fri, Aug 24, 2012 at 2:25 AM

To:
ice@dwp.gsi.gov.uk

Cc:
mail.gva@efta.int

Hi,

also the Jobcentre and Elect 'nag' about that my web-shop isn't making a profit.
But it just needs marketing.
The contribution-margin is positive for the sold units each month.

I remember that term from business-school, and I attach a screen-shot from Wikipedias page about contribution margin.
Perhaps the business-coaches and jobcentre-staff should read more about contribution-margin before they want to advice people who have businesess, I think.

So my complaint 6 is that the Jobcentre in Aintree 'naged' about my business having a loss, even if the contribution-margin is positive.
The same with Elect/Ingeus and Ralph there.
Perhaps you could explain to them about contribution margin?

Maybe they need some education in economics?

It isn't fun for a business guy to have meetings about the business, when people don't understand about basic economics.

(Even I'm a bit rusty myself on economics, I must admit.
It's some years since I went on business-school.
But I have this in the back of my head still, I think, so I luckily managed to find the English term now.

I really thought about a Norwegian term named 'dekningsbidrag', but this should be the same term, it seems from Wikipedia.
Hope this is alright!

Yours sincerely,

Erik Ribsskog
PS.
Here is a link to the mentioned page on Wikipedia:
PS 2.
The web-shop has also been hacked a lot of times, and someone even hi-jacked my account with One, and took over my business.
Also, the postage for packets to Norway has suddently almost doubled, around March/April of this year, so I had to increase prices, which is good for the sale of units-number.

PS 3.
I'm also sending an update e-mail to EFTA, since I'm from Norway, and have started updating them about the mentioned problems.

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Aug 18, 2012 at 9:02 PM

Subject: New update/Fwd: Update/Fwd: Complaint
To: ice@dwp.gsi.gov.uk
Cc: mail.gva@efta.int

Hi,

there's also a complaint 5.

I contacted the Jobcentre by e-mail, and then they send me an e-mail asking me to contact them(!)
It's almost like I have to call them something bad like idiots then, I think.

Why do these people have a job, while I don't?

And these people also have power over me.
If I don't act like I think these people want, then they're going to stop my jobseekers allowance, (like has happened before), so that I can't buy food, etc.

This is power-abuse, I think.
Regards,
Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Aug 16, 2012 at 7:32 PM
Subject: Update/Fwd: Complaint
To: ice@dwp.gsi.gov.uk
Cc: mail.gva@efta.int

Hi again,

other things that almost shocked me, with this jobcentre, (Aintree).
Was that I went there just to sign-on, today.
The guy by desk 2, (where I normally go to sign on), starts talking about a 'part-time-job'.

And don't let me sign on.
I have to sit and wait for the manager to be finished with a meeting.
So there was an unscheduled meeting, today.
Instead of answering my e-mails the Jobcentre just grabs hold of me, (like happened at the Jobcentre in Williamsson Sq), when I'm there to sign-on.

So no agenda for the meeting.
So I have some more complaints:
3.

Jobcentre Plus didn't give me time to prepare for a meeting, (about my businesses), but just grabbed hold of me, when I was there for a regular sign-on-meeting.

4.
The Jobcentre-manager, (I think she was, a woman with blonde hair), asked me a personal question, if I had a partner, during the unscheduled meeting. I think this was a strange thing to ask.

(People on the internet call med 'the refugee from Norway', but the UK don't let me be a refugee, so I have to be an 'EEA-guy').
Anyway I'm not sure if you are supposed to ask people about (sex)-partners, in Jobcentre-meetings.

I think Jobcentre Plus goes a bit close, to be honest.

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Aug 16, 2012 at 6:03 PM
Subject: Complaint
To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
Cc: mail.gva@efta.int

Hi,

I've had a small web-shop, for a couple of years now.
I've updated the Jobcentre about it the whole time.
Last spring, Mark at the Jobcentre, Williamsson Sq., Liverpool, said the web-shop was a 'hobby'.

Some time later, I ended up on the Work Programme.
Ingeus in Sunderland, (where I lived some months, last year), told me to buy a Double Entry Ledger, for the web-shop.

Ingeus in Liverpool, sent me to speak with Ralph, from Elect, who told me they had no founds for marketing, for my web-shop.
I've now started self-publishing some books, and at my sign-on-meeting at the Jobcentre, in Aintree, two weeks ago, I explained about some royalties I've got from the books.

I was told this was a part-time-job, and got some forms.
Some days ago I was frustrated when filling out the forms.
Because I now have two small business.
The web-shop and the books.

Where as I only had one form.
I wrote a complaint about that the Jobcentre have been inconsistent, since they call the web-shop a 'hobby', and the books a part-time-job.

I find this comfusing.

Today, at the Jobcentre, in Aintree, they got me to write a form, for the web-shop(!), (but not for the books).
I still find this confusing.

Now the web-shop, (who has been at around the same size, (a turnover of £20-£100 a month, for a couple of years), is a part-time-job, it seems.

Why this change all the time?

Last year the web-shop was a hobby.

Now it's a business, it seems.
Was this to get me put on the Work Programme?

(Which seems a bit un-conventional to me, with business-coaches instead of business-advisors, etc).

So my complaints are:
1.
Jobcentre Plus have changed the label on my web-shop from 'hobby' to 'part-time-job', from last year to this year, (and have possibly wrongly put me on the Work Programme it seems to me).

2.
The Jobcentre in Aintree told me today that Ingeus have lots of founds, for businesses.
Still, Ralph from Elect, (who Ingeus sent me to), told me, (on a meeting at Ingeus), that there no founds for marketing, for my web-shop.

This doesn't add up, I think.
Hope you have the chance to look at this!

Yours sincerely,

Erik Ribsskog

PS.

I send an update to EFTA, since I'm from Norway and have started updating them a bit, about the problems with my web-shop.



contribution margin wikipedia.JPG
106K


PS.

Her er vedlegget:

contribution margin wikipedia

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