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Gmail – #6026989 Twitter Support: update on "Impersonation – johncons"



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Erik Ribsskog
<eribsskog@gmail.com>



#6026989 Twitter Support: update on "Impersonation – johncons"



Erik Ribsskog

<eribsskog@gmail.com>

Fri, Aug 24, 2012 at 3:34 AM

To:
Twitter Support <support+id6026989@twitter.zendesk.com>

Hi,

it doesn't seem like you've even investigated this.
Then you would have told me what I've found out in the meantime, that his account is really @johnconstantin-(something), like I spotted after sending the impersonation-report to you.

But it was shortened, in the tweet, to @johncons….
And I just assumed it was a new impersonaton-attack in a row of many.
But I have to say that after I spotted what I mentioned above, (that it was really the account @johnconstantin-(something), the person meant).

Then I _don't_ think it was an impersonation-attack.
This could have been unintentional, that it looked like the user claimed to 'own' my account.
But even so, my earlier impersonation-reports, have also been 'sloppily' investigated, I think.

Could you please send my e-mail to your line-manager, since I still would have liked to please get the first impersonation-reports investigated properly.
It seems like all I get sent back is standard e-mails, and no customised feed-back.

Thanks in advance for any help with this!

Best regards,

Erik Ribsskog

On Fri, Aug 24, 2012 at 1:25 AM, MUP <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

Twitter


MUP, Aug 23 05:25 pm (PDT):

Hello,

While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).

We have found overwhelmingly that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. We recommend you don’t reply, retweet, comment on their behavior, or instigate them. If you'd prefer not to see content from that person, you can block the user using the blocking feature described here: https://support.twitter.com/entries/117063

As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.

If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.

If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.

Sincerely,

@MUP
Twitter Trust and Safety

Additional information:

* Dealing with abusive users: https://support.twitter.com/articles/15794

* Blocking other users: https://support.twitter.com/entries/117063
* Making your profile protected: https://support.twitter.com/entries/14016


johncons, Aug 22 12:45 pm (PDT):

Full name: Erik Ribsskog
Username of reported account: @johncons

Description: I saw this tweet on Interactions today:

Mr. Wizard ‏@theWoZHimself
My accounts as of 8/21/12 – @drbrucebanner1 / @hulkstrongest1 @seekerofdeath @johncons… http://twextra.com/a8261t

So this person pretends to me, since he says he has my account.

Email address: eribsskog@gmail.com
Twitter username (optional): @johncons

Anything else? (optional): I've really been impersonated a lot lately on Twitter.

Not that much on Facebook, but a lot on Twitter.

Earlier it used to be the other way, I was impersonated a lot on Facebook.

But I think Facebook are stricter towards impersonation and harassment, where as Twitter let much of this pass, it seems to me.

So harassers and impersonators seeks to Twitter, it seems to me.

Message-Id:CBRAF79Y_5036c9e0d3331_20b115eea74131106d_sprut