| Hi,
my address is 10 Keith Court, Keith Avenue, Liverpool, L4 5XJ.
The creditor is Wescot, the reference number is D3/49597867, and the debt is around £600.
I intend to start paying Wescot token-payments, from next month.
But the Jobcentre have stopped my jobseekers-allowance, for no good reason.
They have missed four payments now.
So I haven't gotten my jobseekers allowance for more than two months.
So it's difficult for me to pay my token-payments to Wescot, DML, United Utilities, Swalec etc. now.
So I wondered if you could please contact the Jobcentre and get them to send me my four jobseekers allowances which are long overdue.
Thanks in advance for any help!
Best regards, Erik Ribsskog
On Wed, Oct 24, 2012 at 9:43 AM, Correspondence Queries <client@cccs.co.uk> wrote:
Good morning Erik,
Thank you for your email.
We need further details from you before we can deal with your query. As well as your full name, please also provide us with two of the following pieces of information:
• Your client reference number.
• Your full postal address including postcode.
• Your phone number.
• The creditor name, reference number and balance of one of the debts that we have a record of.
If you can forward your query back to us with this information we will deal with this as soon as possible.
Please contact us if you have any queries. We are available on 0845 272 5400, Monday to Friday, 8am to 6pm. You can also keep us updated about your details through our website, at www.cccs.co.uk.
Kind regards
Faye
Correspondence Advisor
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 20 October 2012 08:13
To: offers
Cc: Q&A; Contact-Us
Subject: Stephen Wood, Customer Relations Associate – Your Ref: SW/30139-12
Hi,
I'm refering to your letter from 18/10, which I recieved yesterday.
At the moment there is a problem with the Jobcentre, so I don't get my Jobseekers Allowance, at the moment.
But I'm going to start to send you token-payments monthly from the 30th of next month, if I get my Jobseekers Allowance back.
If haven't gotten my Jobseekers Allowance back by then, I'm going to update you, on this e-mail address.
Thanks again for the letter!
Yours sincerely,
P Please consider the environment before printing this e-mail.
We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.
In order for us to do this we will be making some changes to the way in which we validate your identity.
The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:
· Client reference number
· Postal address
· Postcode
· Telephone number
· Email address
Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.
Thank you
The Correspondence Team
VISIT OUR WEBSITE AT http://www.cccs.co.uk
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