Erik Ribsskog
<eribsskog@gmail.com>
Thank you for your email
LHT Customer Service
<csc@lht.co.uk>
Thu, Dec 6, 2012 at 9:31 AM
To:
Erik Ribsskog <eribsskog@gmail.com>
Sent: 05 December 2012 12:37
To: LHT Customer Service
Subject: Re: Thank you for your email
Today I got a letter from the Council, which I attach.
It says they have sent my Housing Benefit to you, every month.
So it has been a misunderstanding.
Because I got a letter from you last month, (which I attach a scanned copy of), where you told me that my Housing Benefit had been canceled.
So I then assumed that some payments I got on my RBS-account, where the Housing Benefit, from the Council, (because I complained about that the Housing Benefit had been stopped).
So I thought the Council had starting sending me the Housing Benefit, (like they did when I lived in Leather Lane, a couple of years ago).
Because it doesn’t say on my RBS-statement, who the mentioned payments, (which I mention in my earlier e-mails to you, which you sent to Laura Murphy), on my bank-statement.
Since they were in the region of £300-400.
Sorry about the misunderstanding.
The payments have used said ‘express’, (or something similar), on my online bank-statement.
So this has lead to me misunderstanding about this, unfortunately, it seems.
So I’m going to complain to RBS about this.
Sorry again about the problems with this!
Yours sincerely,
Ribsskog [mailto:eribsskog@gmail.com]
Sent: 02 December 2012 01:09
To: Benefits Service
Cc: LHT Customer Service
Subject: Re: Thank you for your email
My main focus has been the problem with the missing Jobseekers Allowance-payments, in the last months.
I can’t see that I’ve recieved any Housing Benefit for October.
I’m also wondering on which date I will recieve future Housing Benefit-payments, (and the amount), so that I can tell my Landlord the exact details regarding future payments.
Since I don’t think the Landlord have gotten Housing Benefit from you, since August.
So they now are going to want rent for September, October and November, from me.
And that’s around £1000.
And you have just sent me, (from my memory), around £700-800, in Housing Benefit.
I got one payment in September, on a bit more than £300, (I think it was).
(I can check these figures on my bank-statement, if you want me to get the exact figures).
So I wondered if you could check up on this.
Because I want to pay the money I owe to the Landlord.
So that I don’t get arrears with them.
Yours sincerely,
wrote:
This is one of the ways that helps us to keep Council Tax increases as low as possible.
please reply
revenue.service@liverpool.gov.
stating that you do not want to receive an e-bill.
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