Erik Ribsskog
<eribsskog@gmail.com>
To: Allan Eveleigh, North Neighbourhood Team Leader, Complaint Reference Number 734494//Fwd: Complaint/Fwd: Undeliverable: Re: Reply
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Jan 25, 2013 at 4:48 AM
To:
LHT Customer Service <csc@lht.co.uk>
Cc:
Info <info@tpas.org.uk>, LbF Leieboerforeningen <lbf@lbf.no>
Bcc:
Harry Erwin <harry.erwin@sunderland.ac.uk>
Hi,
And I also explained about this, to Housing Manager Sarah Vermiglio, when she ‘sneaked in with the electricians’, on 10/9.
It seems LHT have just bought Keith Court, but you haven’t learn how the gate works, and it was also a community care-microphone, in the appartment, when I moved in.
So LHT haven’t done their job, when they bought Keith Court, I think.
But Housing Officer Sarah Vermiglio told me, on 10/9, that the code isn’t being used any longer.
This could be because he couldn’t open the gate any longer, with his fingers, so he needed to warm them, by urinating on them, it seems to me now.
If that person, (who I called the Police and e-mailed the Council about), had gotten a key for the gate, then that wouldn’t have happened.
Someone haven’t done their job here, I think.
But this lamp was in the court.
So that wasn’t to do with my appartment.
I used to work as a Shop Manager.
If one of the custommers reported that one of the frezers were broken.
Then I wouldn’t have sent the repair-guy on the custommers door, to ask which freezer, that the custommer meant.
I would have the custommer about this, and then explained this, to the repair-guy.
And then explain this to the electrician.
LHT should understand what they are doing, I think.
If I as a Shop Manager had sent a repair-guy, to a custommer, who lived close to the shop I ran, to ask questions about the repair.
Then I would have been fired, I think.
And is this an in-house electrician?
Then he should explain that he works in LHT, I think.
And he should at least make an appointment, if he needs to knock on someones door, to ask questions about a repair.
Then it would have been alright, I think.
I’m not used with getting unanounsed visitors, from where I lived earlier.
It has always been an apointment made, before the visit.
Or else it’s inpolite, I think, to just knock on someone’s door, (and invade their privacy), without an apointment.
And the lamp still isn’t fixed.
So landlords shouldn’t go to close, I think.
Other places I’ve lived, visits from landlords have always been anounced, in letters, a long time in advance.
Once place I lived for eight years, and the landlord was only there once, and it was anounced many weeks in advance.
(Which I attach a scanned copy of).
That’s very strange to me.
Like I explained under point 3, I lived one place, (in Oslo), for eight years, and the landlord was only in my flat once, during these eight years.
To discuss IT-security?????
This is an insult.
And a total irrelevant thing for a Landlord to use their time on.
It’s very strange I think.
It’s an insult to me, who have a degree in IT.
And also an insult to the academies I’ve studied IT/Information Management/Computing I think.
(That’s University of Sunderland, Oslo University College and Norwegian College of Information Technology).
You want me discuss IT-stuff?
Have the World gone insane.
I have better use of my time than going to your office, to entertain your staff, with conversation.
That’s very harassing.
I therefore also copy this e-mail to my Ecommerce-lecturer, Dr. Erwin, at University of Sunderland.
If I wonder about IT-security I would have sent him, (or one of my other lecturers), an e-mail.
Or Googled it.
Why do want to have meetings with your tenants, about things that are completely irrelevant, to the tenancy.
This seems very odd to me.
But this apparment has an enterance-door, at the ground floor, and then a stairs, up to the first floor, where the rest of the apparment lays.
So this appartment is anything but flat, really.
Why do you call it flat, I was wondering.
There was no carpet, in the stairs or bedroom, when I moved in.
But there are stains, after carpet-glue, (I think it must be), both in the stairs and in the bedroom.
(I wonder if this was an in-house electrician?
He showed up with Sarah Vermiglio, on 10/9.
But he only managed to install a smoke-detector, (although it didn’t look fine).
But he couldn’t fix the electricity, so he called on a second electrician.
Who sat in a car, outside Keith Court, I think.
And he had to replace a broken trip-switch, in the fuse-cabinet, I think it was.
Because that’s what I had in mind.
When the electrician had to go to my apparment, to fix the electricity.
Then he could put up the smoke detector, while he was here, I thought.
But your in-house electrician, did this.
And the result wasn’t fine at all.
But I don’t want that guy here again.
The Housing Officer sneaked in with the in-house electrician.
And I thought this was an invasion of my privacy, and an unanouced inspection.
I don’t want any more stuff like that.
And the missing carpets doesn’t bother me that much.
I’m not that snobbed.
I’m just avarage snobbed, I think.
So I’d much rather don’t have carpets in the stairs and bedroom.
Than having repair-guys/handy men here.
Because guys like that are often rude, since I’m from Norway, I think.
And they often don’t put their heart in their job, I think.
And I don’t want to use time on those repairs now.
Because there has been so much stress, with LHT from before.
Than here, where I’ve been called to three meetings, and had one inspection, and one electrician on my door, in eight months.
It’s like I have to use 50 times as much time on my landlord here, than the place in Oslo, where I lived, for eight years.
That’s harassement and almost terror, I think.
So please no more ‘funny’ meetings now.
After all this stress, I want to now calm it down.
Maybe I’ll go to a meeting, at your Kirkdale office, in eight years time.
But why ‘all the time’?
Why are you so interested in me?
I think this is bullying and harassment.
Please get a grip.
Erik Ribsskog
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Sep 14, 2012 at 8:49 PM
Subject: Complaint/Fwd: Undeliverable: Re: Reply
To: SMcFarlane@lht.co.uk
Cc: info@tpas.org.uk, “emb.london” <emb.london@mfa.no>, Liverpool Direct <liverpool.direct@liverpool.
Hi,
I was just at Farmfoods and spent the voucher I got in the post from you today, so I know the gate was closed.
So I think the lock should be changed in the gate.
But I haven’t gotten a key for it.
Because I checked all the six keys I got from you, when I moved in, in May.
If one get the wrong keys, and no information.
Just as an update.
Thanks again for the voucher 🙂
Best regards,
Erik Ribsskog
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Sep 13, 2012 at 11:49 AM
Subject: Fwd: Undeliverable: Re: Reply
To: McFarlane Shirley <SMcFarlane@lht.co.uk>
Cc: info@tpas.org.uk
Hi,
Best regards,
Erik Ribsskog
From: <postmaster@symphonyhousing.
Date: Wed, Sep 12, 2012 at 7:51 PM
Subject: Undeliverable: Re: Reply
To: eribsskog@gmail.com
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From: Erik Ribsskog <eribsskog@gmail.com>
To: LHT CSC Duty Managers <LHTCSCDutyManagers@
Cc: <info@tpas.org.uk>
Date: Wed, 12 Sep 2012 19:54:02 +0100
Hi,
So that should be at your office then I think.
And not your visit at my address.
It’s like an inspection I haven’t asked for this, I think.
And an invasion of my privacy.
I didn’t like that.
That was supposed to go to another office, she said.
And she didn’t want the form that came with the letter with the quote.
So this is something akward, I think.
People don’t need visits like this.
Get a general enquiry e-mail, and they’ll just send you an e-mail if they wonder about something.
It’s like you patronise people, then I think.
But the lock is very easy to open with ones fingers, without a key.
So the security isn’t fine.
I don’t want to be unreasonable, and ask you to send repair-people here all the time.
I just don’t want to get the blaim for this bad repair at a later stage.
Sarah told me you bought these flats from Serenity, some years ago.
And that Serenity used them for older people.
But you rent them to ‘normal’ people.
But the community-care-system is in all rooms.
You should inform people when they move in, that the community care system is from Serenity.
And when I moved in, I didn’t understand what does strings were, and I pulled one to see what they were connected with and someone started talking to me on the community-care.
I think this is a bit strange.
Like I told Sarah I never thought I’d live this close to Goodison Park.
My mother was an au-pair in the UK, in the late 60’s, and she supported Everton.
So I also started supporting Everton, since I lived with my mother, in the 70’s.
Thanks again for your e-mail!
Best regards,
Erik Ribsskog
but that each resident has been issued with a key to lock/open the gate. Please let me know if you do not have the relevant key.
provider who you select and yourself. If any of your wiring or sockets etc were faulty we would repair these. I am sorry to hear that you were without electricity for a period, but am pleased to hear that you have been able to resolve this.
This is a standard visit which is carried out for new Tenants in the first few months of the Tenancy at the property, to ensure that new Tenants have moved in and are settling in ok, and that the property is being looked after, and basically see if there are
any problems that we can help address. The nature of this visit means that it has to be carried out at the property and not in the office. The reason Sarah came at the same time as the contractors was to try and minimise the disruption to yourself as we are
aware that you value your privacy as you have mentioned. This meant that we only had to disturb you once rather than Sarah coming separately. I hope this clears up any confusion regarding the visit. The reason Sarah didn’t take the form is because this goes
to a separate department in LHT who issue the voucher. I will forward your scanned form to them, and I thank you for taking the time to complete it.
have this rectified if you wish, but I note that you have said you do not want the contractors to come out again. Let me know if you want us to arrange an appointment to make good the painting.
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