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Gmail – Re: Problems with LHT/Fwd: Security Issues

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Re: Problems with LHT/Fwd: Security Issues

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jan 30, 2013 at 5:10 AM

To:
la@lbf.no

Hei,

ok, den er grei.

Jeg har sendt til dere om lagerbod hos City Self-Storage også.

Har ikke fått svar om dette.

Lurer også på om dere kjenner til andre søsterorganisasjoner, i England, enn Tpas.

Synes det er rart at dere sier at deres søsterorganisasjoner i England sliter, og samtidig ikke vil hjelpe.

Det er EØS-tider nå, så Norge og England er mer eller mindre et land, vil jeg si.

Mvh.

Erik Ribsskog

On Tue, Jan 29, 2013 at 10:58 AM, <la@lbf.no> wrote:

Hei

Vi har ikke kompetanse til å gå inn i denne saken. Det er helt greit å fjerne oss fra mottakerlista.

Mvh

LEIEBOERFORENINGEN

Lars Aasen

daglig leder

At 4:07 29/1/2013, you wrote:

Hi,

I’ve sent a complaint about the Neighbourhood Team Leader, to the Managing Director, at LHT.

And then I get a response, to this complaint, from the person I’m complaining about.

Then it’s something wrong at LHT, I think.

The e-mails are being sent to the wrong people there.

So perhaps this is a case for Tpas and/or Leieboerforeningen?

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: LHT Customer Service <csc@lht.co.uk>

Date: Mon, Jan 28, 2013 at 5:05 PM
Subject: Security Issues
To: “eribsskog@gmail.com” <eribsskog@gmail.com>

Dear Mr Ribsskog,

I write in response to your recent email dated 27 January 2013.

I’m sorry if you feel that my previous letter was impolite, it was not intended to be. Our concern is simply to prevent inappropriate emails being sent to our employees.

We have not made any reference to your account having been hacked. What we have said is that you have previously made us aware of security issues around your account. Since we are continuing to receive inappropriate emails from your account, which you now
inform us were not sent by you, then I would suggest that there are indeed security issues of some sort relating to your email account. We received a further inappropriate email from your account shortly after your last email on 27 January. We would again
welcome the opportunity to discuss these issues with you, but we are respectful of your wish not to attend a meeting with us.

The most recent email was more direct in content, and constitutes nuisance behaviour directed at our employees (whether this was perpetrated by yourself or by people

who are targeting you). Therefore we will be contacting the police to discuss the situation to see if there is anything we can do to resolve this. You have informed us that the emails are not sent by you and that you have informed the police of this in the
past, so hopefully we will have more luck in raising these issues with them. I do not want to block your email address at this point as it is your preferred method of communicating with us, but if we can’t resolve the nuisance emails then we need to consider
the best ways to prevent this.

You have mentioned in your email that this situation is causing you distress. Please be assured that it is not our intention to cause any upset. However, I hope

that you understand that we are required to follow up on suspect correspondence primarily out of a duty of care to our employees, but also to see if we can provide support to yourself if you are being targeted.

I would like to share with you the content of the correspondence we received from your account, as I feel that you should be aware of the sort of thing that is

being sent in your name. However, I do not want to do this without some assurances that you will not post these on your blog, as I do not want the officers named in the correspondence to become potential targets for the internet ‘trolls’ which appear to be
targeting you.

I would also confirm that the letters you have received were in fact sent by Royal Mail, but we do not generally use stamps due to the number of letters we send

out. We have what is known as a franking machine which keeps a record of the letters we send out and prints a code on the envelope so that Royal Mail can charge us accordingly, so please do not be alarmed by this.

Thanks

Allan Eveleigh

Neighbourhood Team Leader

Liverpool Housing Trust

211 Walton Road

Liverpool

L4 4AJ

Tel:

01928796000

Email: csc@lht.co.uk

Web:

www.lht.co.uk

Liverpool Housing Trust is part of Symphony Housing Group

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