johncons

Måned: mars 2013

  • Jeg sendte en e-post til Luftfartsverket


    Gmail – SV: Innsynskrav

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    SV: Innsynskrav



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Mar 5, 2013 at 1:09 AM

    To:
    AndersStoltenberg.Slettvold@caa.no

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hva skal dette bety?
    Jeg har aldri kommet med en eneste innsynsbegjæring i hele mitt liv.
    Hvorfor sender dere meg denne dritten her?
    Erik Ribsskog

    Det vises til din begjæring om innsyn i dokument. Vedlagt følger de begjærte dokument fra vårt elektroniske arkiv.

    Med vennlig hilsen

    Anders Stoltenberg Slettvold
    Rådgiver
    Juridisk avdeling
    tlf: 98261808
    e-post: aes@caa.no

    Luftfartstilsynet

    —–Opprinnelig melding—–
    Fra: OEP.LT
    Sendt: 22. februar 2013 09:36
    Til: Slettvold, Anders Stoltenberg
    Kopi: Erikstad, Ole Martin; KS- Kommunikasjon og samfunnskontakt
    Emne: VS: Innsynskrav

    —–Opprinnelig melding—–
    Fra: eribsskog@gmail.com [mailto:eribsskog@gmail.com]
    Sendt: 21. februar 2013 22:46
    Til: OEP.LT
    Emne: Innsynskrav

    Til: Luftfartstilsynet
    Bestillingsdato: 21.02.2013

    Svar på dette innsynskravet ønskes sendt med e-post til: eribsskog@gmail.com

    Innsynskravet er bestilt av:

    E-post: eribsskog@gmail.com

    Saksnr.: 2012/02625 | Dok. nr.: 16 | Sekvensnr.: 24726
    Sak: LN-OCB – registrering av luftfartøy
    Dokument: LN-OCB – Declaration by Merseyside Police Authority Dok. dato: 21.05.2012 | Journaldato: 22.05.2012
    Avsender: Clyde & Co LLP

    Saksnr.: 2012/02625 | Dok. nr.: 18 | Sekvensnr.: 24941
    Sak: LN-OCB – registrering av luftfartøy
    Dokument: LN-OCB – Declaration By Merseyside Police Authority Dok. dato: 21.05.2012 | Journaldato: 22.05.2012
    Avsender: Clyde & Co LLP

  • Jeg sendte en e-post til Fylkesmannen i Buskerud


    Gmail – Om innsynskrav

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Om innsynskrav



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Mar 5, 2013 at 1:03 AM

    To:
    Strømme Mari <fmbumst@fylkesmannen.no>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hva skal dette bety?
    Jeg har aldri kommet med en eneste innsynsbegjæring i hele mitt liv.
    Hvorfor sender dere meg denne dritten her?

    Erik Ribsskog

    2013/3/4 Strømme Mari <fmbumst@fylkesmannen.no>

    Hei,

    jeg har fått innsynskrav på et dokument fra Kystverket, der det er bedt om at dokumentet sendes til din adresse. Stemmer dette?

    Vennlig hilsen

    Mari Strømme

    Fylkesmannen i Buskerud

    Mari Strømme,rådgivertlf.: 32 26 67 02
    Miljøvernavdelingen
    www.fylkesmannen.no/buskerud

  • Jeg sendte en e-post til Helse- og omsorgsdepartementet


    Gmail – Svar på innsynsforespørsel

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Svar på innsynsforespørsel



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Mar 5, 2013 at 12:59 AM

    To:
    Helse- og omsorgsdepartementet <postmottak@hod.dep.no>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hva skal dette bety?
    Jeg har aldri kommet med en eneste innsynsbegjæring i hele mitt liv.
    Hvorfor sender dere meg denne dritten her?

    Erik Ribsskog

    2013/3/4 Helse- og omsorgsdepartementet <postmottak@hod.dep.no>

    Sak: 12/5179-2 Tvangsmedisinering i psykiatrien
    Dokument: Tvangsmedisinering i psykiatrien

    Deres bestilling av innsyn i dokument 2 i sak 12/5179  avslås delvis med begrunnelse i offentleglova § 13 1. ledd, jf. fvl. § 13 1. ledd nr. 1.

            Innsyn avslått: Tvangsmedisinering i psykiatrien – § 13 1. ledd, jf. fvl. § 13 1. ledd nr. 1
            Delvis innsyn: offentlig variant – § 13 1. ledd, jf. fvl. § 13 1. ledd nr. 1

    Meroffentlighet er vurdert.

    Avslag på bestillingen av innsyn kan påklages i samsvar med reglene i offentleglova § 32. Klagefristen er tre uker jfr. forvaltningsloven § 29.

    Klagen sendes postmottak Helse- og omsorgsdepartementet.

    Med vennlig hilsen
    Postmottak
    Helse- og omsorgsdepartementet

  • Jeg sendte enda en e-post til Sainsbury’s


    Gmail – RE: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    RE: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Mar 5, 2013 at 12:53 AM

    To:
    customerservice@sainsburys.co.uk

    Hi,

    I’ve sent about this complaint earlier today, (Monday):
    Erik Ribsskog
    PS.

    Here is more about this:
    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.

    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).



    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).

    A bank-terminal that refuses to let people pay by card, when they have money, on their account.
    That must be pretty rear, I think.

    And that this store also have a group of six self-service tills, that doesn’t work, the next week.

    (Which I haven’t seen in any other store.

    And these tills have been around since 2005, at least, I remember.


    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).


    So this seems very strange to me.


    It’s like an invasion of Gremlins, I think.

    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?


    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.


    Due to that there have been many problems, I would have wanted to escalate about this, please.
    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.
    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.


    So due to this I want to escalate, please.

    Erik Ribsskog



    On Mon, Mar 4, 2013 at 10:58 AM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your email reply.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction.

    I can confirm that the information my colleague Jamie and Stacey provided you is correct.  When a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    When a card is declined in store we are unable to establish the reason. There can be several factors which can cause this, for example the merchant provider may be down.  We would request you follow the guidance offered by my colleagues and contact your card provider for further information.
    We appreciate you taking the time to come back to us and hope the information we have provided is useful.

    Kind regards

    Katrina Dick | Senior Customer Manager
    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 02.03.2013 05:28:17 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040]

    Hi,

    like I wrote in the first e-mail about this problem.

    If it was a problem with the connection, then the bank-terminals in Norway, more than twenty years ago, wrote a receipt, which was almost like a cheque, for the custommer to sign.


    The amount would then take a bit longer time, (a couple of days, I think we told the custommers), to be withdrawn, from the custommers’ bank-accounts.

    So is the UK more than 20 years behind Norway, when it comes to this?

    This doesn’t seem likely, to me.

    I wonder if there have been some ‘Gremlins’ here, messing with my account.


    I think it’s poor custommer-service, that you don’t investigate what has happened here.


    I have also gone to business-school, and learned that the custommer is always right.

    I think the UK is poor on custommer-service.


    You should learn from the USA, I think.

    It doesn’t seem you have a custommer-service attitude, (towards custommers), here in the UK.


    Erik Ribsskog

    On Sat, Mar 2, 2013 at 3:40 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction. As requested your correspondence has been escalated to me.

    Our customers experience is important to us.  We expect our customers to have the best service possible and it is disappointing to us that this has not been your experience.

    As my colleagues have explained, when a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    As you mention your card was then accepted on the second attempt, it may be there was a temporary error with the connection from your card supplier. To this end we would request you follow the guidance offered by my colleagues and contact your card provider for further information.

    I appreciate this was not the answer you were hoping for but I must stress that my colleagues have guided you correctly through all stages of your contact with us.  I hope you can speak with you banking group and source the answer you require.

    I appreciate you taking the time to get in touch.

     

    Kind regards

    Stacey Cannon | Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 01.03.2013 04:50:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826]

    Hi,

    thank you for your e-mail!

    I think that since this was something that happened, in your store, then you have a responsibility, to help finding out what has happened.


    I think it’s poor custommer-support, that I have to go in the bank, and ask them, what has happened.


    I’ve sent you the recepts and all, so this is something you could find out, I think.

    You are just being lazy here, it seems to me.


    Dear I ask to get this escalated again?

    Regards,


    Erik Ribsskog

    On Fri, Mar 1, 2013 at 3:06 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry you are unhappy with my colleagues’ previous responses.

    I have looked into this matter and I can confirm that the information my colleagues’ gave you is correct.  When a card is declined in store we are unable to establish the reason.  There can be several factors which can cause this, for example the merchant provider may be down.

    As my colleagues have advised, the only way to establish what went wrong would be to contact your card provider directly as we would not be able to offer any further assistance with this matter.

    I hope this information is useful to you and we look forward to seeing you in store again soon.

    Kind regards

    Jamie Morris | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 28.02.2013 12:27:46 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]

    Hi,

    I’ve worked as a store manager myself in Norway.


    And if I had gotten a complaint like that, I would have called the company which runs the bank-terminals, and asked them what the problem was.

    So this wasn’t good custommer-support, I think.


    Can I escalate this to your line-manager, please?

    Erik Ribsskog

    On Wed, Feb 27, 2013 at 9:38 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and further comments relating to your recent enquiry.

    I’ve contacted the Rice lane store and discussed this with Nicola Edwards, the Customer Services Desk.  She’s asked me to send her apologies and was disappointed to hear of your experience.  She’s advised when a card is declined in store we aren’t able to establish the reason.  There can be several factors which can cause this for example the merchant provider may be down.

    I appreciate the time you have taken to contact us and I hope this information is helpful.

    Kind regards

    Ajay Chand | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 23.02.2013 04:27:35 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844]

    Hi,

    thank you for your e-mail!

    I don’t think it could have been the card-provider, that the problem was with.


    Because like one can see, on the recepits, that I attach copies of.


    The card worked again, a minute after if first had been refused.

    So it was just a temporarely problem, it seems.


    But like I wrote to you earlier, I’ve worked full time, as a cashier, for almost a year, at OBS Triaden, in Norway.

    And this was in 1990/91.


    But we had bank-terminals, in every other till.

    And even 20 years ago, this didn’t happen.


    If the bank terminals were off-line, then the custommer was told to sign a recepit, and this was then like a cheque, more or less.


    So I think it’s to bad, that this worked in Norway, 20 years ago.


    But it doesn’t work in the UK, today.

    I know there is a company, in-between you and the banks.

    (I know, because I’ve also worked as a retail manager in Norway, for ten years, in the Rimi-chain, owned by ICA).

    So I think it could be some ‘Gremlins’ there perhaps.

    This company was called ‘Bank Accept’, (or something), in Norway.

    You probably have an equivalent, (to Bank Accept), here in the UK.


    So I send again about this.


    Perhaps you could escalate this to your line-manager.


    Erik Ribsskog

    On Sat, Feb 23, 2013 at 4:15 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Erik Ribsskog

    Thanks for your email.  I’m sorry your visa card payment was refused at our Rice Lane store on your recent visit.  I understand your disappointment as there was enough money in your bank.

    We are not aware of any faults with our card machines at the minute.  I can only recommend that you contact your card provider.

    We appreciate you taking the time to get in touch and make us aware of this and hope to see you in store soon.

    Kind regards

    Daniel Carr | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 19.02.2013 03:24:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Shopping instore

    The following comments have been made:
    Full Name: Erik Ribsskog
    Email: eribsskog@gmail.com
    Telephone:
    Subject: Complaint
    User’s Comments: I was in your supermarket, in Rice Lane, in Liverpool, on Saturday, (14/2).
    My visa card payment was first refused, even if there was enough money, on the account.
    I haven’t experienced this before.
    (Even if I’ve worked for almost a lifetime, in retail, in Norway).
    Do you need the recepit-number etc., to investigate this?
    Regards,
    Erik Ribsskog
    Address:
    Nectar Card Number:
    Order/Reference Number:
    Delivery Date:
    QUALITY
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes (batch; be; supplier):
    AVAILABILITY
    Product Name and/or barcode number:
    Store Name:
    Incident Date:
    GENERAL INFORMATION
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes(batch; bbe; supplier):
    Reference: CTU-1361287453578-393

    **********************************************************************
    Visit www.sainsburys.co.uk for food and drink inspiration, financial services, TVs, laptops, home and garden and much more, or to buy groceries online. You can live well for less than you thought at Sainsbury’s based on price perception data.


    Don’t print this email unless you really need to; think of the environment and save a tree!


    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
    If you have received this email in error please notify the system manager (postmaster@sainsburys.co.uk).


    This footnote also confirms that this email message has been swept for the presence of computer viruses, but does not warrant that the message is virus free.


    Email sent to Sainsbury’s systems may be monitored by the company.


    J Sainsbury plc (185647 England)
    Sainsbury’s Supermarkets Limited (3261722 England)


    Registered Offices:
    33 Holborn
    London EC1N 2HT
    **********************************************************************

  • Jeg sendte enda en e-post til Kunnskapsdepartementet


    Gmail – Svar på innsynsforespørsel i sak 12/1241-1

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Svar på innsynsforespørsel i sak 12/1241-1



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Mar 5, 2013 at 12:48 AM

    To:
    Kunnskapsdepartementet <postmottak@kd.dep.no>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hva skal dette bety?
    Jeg har aldri kommet med en eneste innsynsbegjæring i hele mitt liv.
    Hvorfor sender dere meg denne dritten her?

    Erik Ribsskog

    2013/3/4 Kunnskapsdepartementet <postmottak@kd.dep.no>

    Sak: 12/1241-1 Kristine Margrethe Arnesen Homofile innvandrere Prosjekt
    Dokument: PL Diverse spørsmål om homofile innvandrere i Norge

    Vi viser til din begjæring om innsyn i dokument 1 i  sak 12/1241. Begjæring om innsyn er innvilget og dokumentet følger vedlagt.

    Med hilsen
    Dokumentasjonsseksjonen i KD
    Sæunn Sigurdardóttir

  • Jeg sendte en e-post til Kunnskapsdepartementet


    Gmail – Svar på innsynsforespørsel i sak 12/1241-21

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    Svar på innsynsforespørsel i sak 12/1241-21



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Mar 5, 2013 at 12:40 AM

    To:
    Kunnskapsdepartementet <postmottak@kd.dep.no>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hva skal dette bety?
    Jeg har aldri kommet med en eneste innsynsbegjæring i hele mitt liv.
    Hvorfor sender dere meg denne dritten her?

    Erik Ribsskog

    2013/3/4 Kunnskapsdepartementet <postmottak@kd.dep.no>

    Sak: 12/1241-2 Kristine Margrethe Arnesen Homofile innvandrere Prosjekt
    Dokument: Svar på henvendelse om homofile innvandrere

    Vi viser til din begjæring om innsyn i dokument 2 i  sak 12/1241. Begjæring om innsyn er innvilget og dokumentet følger vedlagt.

    Med hilsen
    Dokumentasjonsseksjonen i KD
    Sæunn Sigurdardottir

  • Jeg sendte en ny e-post til Sainsbury’s


    Gmail – RE: Re: Update/Fwd: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284725040] [SR 1-284817165]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    RE: Re: Update/Fwd: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284725040] [SR 1-284817165]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Mar 4, 2013 at 10:45 PM

    To:
    customerservice@sainsburys.co.uk

    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.

    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).

    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).
    A bank-terminal that refuses to let people pay by card, when they have money, on their account.
    That must be pretty rear, I think.
    And that this store also have a group of six self-service tills, that doesn’t work, the next week.

    (Which I haven’t seen in any other store.


    And these tills have been around since 2005, at least, I remember.

    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).

    So this seems very strange to me.

    It’s like an invasion of Gremlins, I think.

    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?

    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.

    Due to that there have been many problems, I would have wanted to escalate about this, please.
    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.
    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.

    So due to this I want to escalate, please.


    Erik Ribsskog

    On Mon, Mar 4, 2013 at 10:51 AM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your email.  

    I have looked into this matter and I can confirm that the information my colleague Stacey gave you is correct.  Our colleagues cannot fix the self service tills as these are provided by a third party company.  Colleagues have no access to these and they had to wait until the Thursday night for the relevant company to come in to update these tills and ensure that they had the correct funds.

    I have again spoken with Julie Clark, Checkout Manager and she agreed that if this happens in future, she will ensure that there is signage there for customers to see to let them know there is an issue with these tills.

    We appreciate you taking the time to come back to us.

    Kind regards

    Katrina Dick | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 02.03.2013 05:43:52 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Update/Fwd: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284725040]

    Hi,

    you blame this on ‘unforessen cicumstances’.


    Ok, so all you staff didn’t do their job, after closing-time, on Wednesday.


    They just started to drinking and partying, and went to a club or pub, I guess.

    This sounds strange, to me.

    At least you could have had a sign there, (around the gate to the passage self-service tills), telling the custommers that the other self-service check-outs were available, at the other side of the cafeteria.


    This would have been better custommer-service, I think.

    And it also seemed like a group of higher managers, (or something), was monitoring how the custommers behaved, due to that you’d closed these six self-service tills, which normally are open.


    This was a bit unpleasant, I think.


    A group of people were just standing there monitoring the custommers.

    I think this group of people could have fixed the self-service check-outs instead.

    Instead of just standing there.

    It’s a bit inpolite to monitor your custommers like that, I think.


    I haven’t seen anything like that, while I worked for almost a lifetime, in retail, in Norway.

    Regards,


    Erik Ribsskog

    On Sat, Mar 2, 2013 at 4:24 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email I’m sorry our self scan checkouts were closed when you visited our Rice Lane store on Thursday. I can appreciate your frustration as you would not expect all six check outs to be out of order.

    I have spoken with Julie Clarke, Checkout Manager. She has informed me that our self scan checkouts are updated on Wednesday night to ensure they have the required funds to be suitable for use by our customers.  Due to unforeseen circumstances this update did not take place. The resulting action was that our self scan check outs could not be in operation on Thursday until they had been properly updated.

    We appreciate the confusion this may have caused but took all possible steps to minimize any inconvenience caused by ensuring all available checkouts were open for our customers.

    I hope this clarifies the actions taken in store on this day.  We’re grateful to you for getting in touch and hope to see you again soon.

    Kind regards

    Stacey Cannon | Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 01.03.2013 04:33:45 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Update/Fwd: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]

    Hi,

    today, (Thursday), I was at this store again, (at around 3.30PM).

    All the six self-service check-outs, close to the exit-doors, where closed.

    A group of higher managers, (I think it must have been), were standing close to the four other self-service check-outs, on the other side of the cafeteria.


    What was going on here?

    How can six out of six self-service tills suddently not work?

    Are you co-operating with the candid camera or something?

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Feb 28, 2013 at 12:27 AM
    Subject: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]
    To: customerservice@sainsburys.co.uk

    Hi,

    I’ve worked as a store manager myself in Norway.


    And if I had gotten a complaint like that, I would have called the company which runs the bank-terminals, and asked them what the problem was.

    So this wasn’t good custommer-support, I think.


    Can I escalate this to your line-manager, please?

    Erik Ribsskog

    On Wed, Feb 27, 2013 at 9:38 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and further comments relating to your recent enquiry.

    I’ve contacted the Rice lane store and discussed this with Nicola Edwards, the Customer Services Desk.  She’s asked me to send her apologies and was disappointed to hear of your experience.  She’s advised when a card is declined in store we aren’t able to establish the reason.  There can be several factors which can cause this for example the merchant provider may be down.

    I appreciate the time you have taken to contact us and I hope this information is helpful.

    Kind regards

    Ajay Chand | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 23.02.2013 04:27:35 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844]

    Hi,

    thank you for your e-mail!

    I don’t think it could have been the card-provider, that the problem was with.


    Because like one can see, on the recepits, that I attach copies of.


    The card worked again, a minute after if first had been refused.

    So it was just a temporarely problem, it seems.


    But like I wrote to you earlier, I’ve worked full time, as a cashier, for almost a year, at OBS Triaden, in Norway.

    And this was in 1990/91.


    But we had bank-terminals, in every other till.

    And even 20 years ago, this didn’t happen.


    If the bank terminals were off-line, then the custommer was told to sign a recepit, and this was then like a cheque, more or less.


    So I think it’s to bad, that this worked in Norway, 20 years ago.


    But it doesn’t work in the UK, today.

    I know there is a company, in-between you and the banks.

    (I know, because I’ve also worked as a retail manager in Norway, for ten years, in the Rimi-chain, owned by ICA).

    So I think it could be some ‘Gremlins’ there perhaps.

    This company was called ‘Bank Accept’, (or something), in Norway.

    You probably have an equivalent, (to Bank Accept), here in the UK.


    So I send again about this.


    Perhaps you could escalate this to your line-manager.


    Erik Ribsskog

    On Sat, Feb 23, 2013 at 4:15 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Erik Ribsskog

    Thanks for your email.  I’m sorry your visa card payment was refused at our Rice Lane store on your recent visit.  I understand your disappointment as there was enough money in your bank.

    We are not aware of any faults with our card machines at the minute.  I can only recommend that you contact your card provider.

    We appreciate you taking the time to get in touch and make us aware of this and hope to see you in store soon.

    Kind regards

    Daniel Carr | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 19.02.2013 03:24:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Shopping instore

    The following comments have been made:
    Full Name: Erik Ribsskog
    Email: eribsskog@gmail.com
    Telephone:
    Subject: Complaint
    User’s Comments: I was in your supermarket, in Rice Lane, in Liverpool, on Saturday, (14/2).
    My visa card payment was first refused, even if there was enough money, on the account.
    I haven’t experienced this before.
    (Even if I’ve worked for almost a lifetime, in retail, in Norway).
    Do you need the recepit-number etc., to investigate this?
    Regards,
    Erik Ribsskog
    Address:
    Nectar Card Number:
    Order/Reference Number:
    Delivery Date:
    QUALITY
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes (batch; be; supplier):
    AVAILABILITY
    Product Name and/or barcode number:
    Store Name:
    Incident Date:
    GENERAL INFORMATION
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes(batch; bbe; supplier):
    Reference: CTU-1361287453578-393

    **********************************************************************
    Visit www.sainsburys.co.uk for food and drink inspiration, financial services, TVs, laptops, home and garden and much more, or to buy groceries online. You can live well for less than you thought at Sainsbury’s based on price perception data.


    Don’t print this email unless you really need to; think of the environment and save a tree!


    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
    If you have received this email in error please notify the system manager (postmaster@sainsburys.co.uk).


    This footnote also confirms that this email message has been swept for the presence of computer viruses, but does not warrant that the message is virus free.


    Email sent to Sainsbury’s systems may be monitored by the company.


    J Sainsbury plc (185647 England)
    Sainsbury’s Supermarkets Limited (3261722 England)


    Registered Offices:
    33 Holborn
    London EC1N 2HT
    **********************************************************************

  • Jeg sendte en ny e-post til Unge Høyre


    Gmail – Kursbevis med mere/Fwd: Oppdatering/Fwd: Klage/Fwd: Påminnelse/Fwd: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Kursbevis med mere/Fwd: Oppdatering/Fwd: Klage/Fwd: Påminnelse/Fwd: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Mar 4, 2013 at 9:30 PM

    To:
    info@ungehoyre.no

    Hei,

    jeg har kanskje sendt for mye om det her til Høyre.

    Og dette må vel kanskje tas med Unge Høyre.

    Jeg ble dratt med på et kurs i konservativ politikk, av Magne Winnem, i 1991, (var det vel).


    Og Jan Tore Sanner, (tror jeg det må ha vært, den daværende lederen), han holdt igjen Winnem og meg, for å gi råd, om Unge Høyre sitt program, for skolevalgkampen, i forbindelse med kommune og fylkestingsvalget, i 1991.


    Og jeg skulle gjerne hatt noe dokumentasjon, på at jeg var på dette kurset.

    Og at jeg var i denne fire-manns-komiteen, (må man vel kalle det), som finpuset på valgkamprogrammet.

    (Disse fire var Winnem, meg, og to til som jeg tror at må ha vært Sanner, (som var leder), og den fjerde var muligens den daværende nestleder Bård Brende, (eller hva han heter igjen).


    Men jeg var der bare en eller to ganger.

    (Pluss at Sanner takket meg i hånda, under valgkampåpningen, i 1991, i Spikersuppa.


    Hvor Teddybears underholdt, husker jeg.

    Som en kuriositet).

    Dit ble jeg også dratt med, av Winnem, som ville at jeg skulle ligge over, hos han, i han Rimi-leilighet, på St. Hanshaugen.

    Før han dro meg med, (vi gikk), til Spikersuppa.

    For valgkampåpningen til Unge Høyre, da.

    Og Winnem var ikke klar på hvorfor han ville jeg skulle overnatte.

    Og hvordan kurs jeg var på.

    (Jeg så aldri noe skriv om disse tingene, ihvertfall).
    Og jeg fikk aldri noe i posten, fra Høyre/Unge Høyre.
    Så jeg var vel aldri formelt medlem hos dere.

    Men jeg fortalte Coop, (hvor jeg jobba, ved siden av studier osv., siden Matland ble til Obs Triaden, og jeg hadde jobbet et år, på CC Storkjøp, i Drammen, russeåret, og hadde erfaring, fra å sitte i kassa, og jeg gikk på NHI, som var en privat høyskole, så jeg måtte ha et friår, for å jobbe, for å ha råd til å gå andre-året, uten å gå på sosialen, og fikk jobb på Matland da, via en bekjent, Svein Martinsen, av min stefar, Arne Thomassen, og det var bedre enn praksisplass, hos Norsk Hagetidend, lønnsmessig, så jeg slo til på det).

    Jeg fortalte Coop, at jeg var medlem i Unge Høyre.

    Da OBS Triaden skiftet eier til Forbrukersamvirket i Lillestrøm, var det vel.

    Og jeg fikk ny kontrakt, hvor jeg skulle skrive på, hvilke organisasjoner, som jeg var medlem i.

    Da skrev jeg Unge Høyre, må jeg innrømme.

    Siden jeg syntes at jeg liksom måtte nevne det, siden jeg hadde vært med på ganske viktige saker, i Unge Høyre da, (i Høires Hus der), syntes jeg selv.


    Selv om jeg husker at jeg undret meg over, hvorfor jeg ikke fikk medlemskaps-giro, i posten, om dette.
    Men dette var på rundt den samme tiden, så jeg visste jo ikke noe sikkert, om dette.

    (Om jeg var registrert som medlem).

    Og Winnem var sur på meg, siden jeg ikke ville gå på fler møter hos dere, (siden jeg syntes det ble litt flaut, siden jeg var en fattig student, som ikke hadde råd å kjøpe dyre sosse-klær og sånn).

    Så jeg spurte ikke Winnem om Unge Høyre-ting.

    For da ville han bare begynt å mase, om at jeg skulle bli med, på nye møter, (tenkte jeg).
    Men jeg husker at Cathrine Huitfeldt, var med, på disse møtene.


    For Winnem sa at hu var datter av byråd/byrådsleder Huitfeldt.

    Og søster av hu Huitfeldt, i Arbeiderpartiet.
    Men de var kusiner, har jeg funnet ut seinere vel.
    Men hu var den peneste dama der, så det var hu jeg spurte Winnem om hvem var da.

    Jeg var kanskje mer interessert i damer, enn politikk, på den her tida.

    Så det var kanskje derfor at jeg ikke dro på så mange møter hos dere.

    For jeg hadde liksom ikke fått frest fra meg ordentlig, med damer osv., da.

    Siden jeg var seint i puberteten, osv.
    Og jeg var fattig student som hadde hatt praksisplass hos Norsk Hagetidend, så jeg hadde en hullete bukse, osv.

    Noe jeg var flau over, for det syntes, i trappa deres der.
    For vi gikk gruppevis inn der, husker jeg, en gang.
    Så etter det så slutta jeg da.

    For jeg hørte at Huitfelt og venninna kommenterte om at jeg hadde hull i buksebaken min da, på en tynn bukse.


    Så jeg tenkte vel at jeg måtte ha mere helt tøy osv., før jeg begynte for fullt, i Unge Høyre.

    Noe sånt.

    Men jeg skulle gjerne likevel hatt dokumentasjon, på det jeg lærte, hos dere.


    For jeg husker jo noe av dette enda.

    Og jeg må vel ha imponert Sanner, tror jeg, siden jeg fikk være med på å jobbe med valgkamp-programmet, enda jeg bare hadde vært på kurs hos dere en kveld, (var det vel).


    Så det hadde vært litt gildt å hatt dette, for jeg nevner det såvidt, i profilen min, på CV-en.

    For jeg ser på det som en prestasjon, at jeg gjorde så mye inntrykk, hos Unge Høyre, at jeg fikk være med på det arbeidet.

    Og tror at det kan telle positivt, når jeg søker jobber, at jeg har hatt litt ansvar, (eller ihvertfall tillit, må man vel si), i politikken.

    Så jeg skulle gjerne hatt noe dokumentasjon, om dette.


    På forhånd takk for hjelp!

    Mvh.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: 2012/6/1
    Subject: Oppdatering/Fwd: Klage/Fwd: Påminnelse/Fwd: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid
    To: info@ungehoyre.no
    Cc: politikk@hoyre.no, erna.solberg@hoyre.no, jan-tore.sanner@stortinget.no

    Hei,

    jeg har tenkt mer på det her.

    Det som skjedde, det var at Magne Winnem dro meg med på et kurs, hos Unge Høyre, i Høires Hus, våren/sommeren 1991.

    På dette kurset, så ble Winnem og jeg valgt ut, av Jan-Tore Sanner og hans assistent/nestleder vel, til å være med, i en slags komite, som skulle finpusse valgkampprogrammet.

    Det var bare at Winnem og jeg skulle høre, og si hva vi syntes, om det og det standpunktet da, som Sanner og dem hadde utarbeidet, fra før.
    Og hvis det var noe som skurret, i ørene våre, så skulle vi si fra.


    Og da sa jeg fra rimelig mye, for jeg var jo ikke fra Oslo Vest, så jeg skreik ut, hvis det var noe, som jeg syntes, at hørtes for mye ‘Holmenkollen’ ut da.
    Som jeg tenkte at de som stemte på skolevalg osv., ville ha syntes, at var upopulært, og som ville fått sosialister, (som søstera mi, som jeg kjente ganske bra, på den her tida), til å begynne å ‘skrike’ om at det var pappagutt-politikk, eller noe sånt da.

    Så jeg ble vel da altså med, i en slags valgkamp-komite, allerede den første, (og vel eneste), dagen, som jeg var, i Høires Hus.
    Så jeg fikk litt bakoversveis, for jeg syntes at ‘karriæren’ min i Unge Høyre gikk litt raskt.


    Jeg hadde jo ikke fått medlemsbevis engang, også blir jeg medlem, av en valgkampkomite.
    Og på det kurset så var det folk som Cathrine Huitfeldt, og andre, som hadde vært i Unge Høyre i mange år sikkert.


    Også kommer jeg inn der, plutselig en dag, (etter at Magne Winnem har mast på meg), og får plass i en vikig komite, sammen med Winnen, lederen og vel nestlederen.

    Det må jo ha virka rart, for mange av Unge Høyre sine medlemmer, vil jeg tippe på.


    Og jeg var heller ikke sikker på om det var riktig av meg, å ta bort toppene, på Unge Høyre sitt program før Kommune og fylkestingsvalget, i 1991.

    Var det noe mål i seg selv, å ha et rundt program?

    Nei, jeg syntes at dette gikk for fort fram, så jeg ble ikke med til Høires Hus igjen, selv om WInnem maste.


    Han nesten ‘lurte’ meg med på valgkampåpninga, i 1991, hvor Sanner tok meg i hånda, og takket for hjelpen og sa at programmet ble bra.

    Mens Teddybears var underholdning, husker jeg, betalt av Høyre, for å markere valgkampåpningen.
    Seinere hadde Winnem noen politiske møter hjemme hos seg, noen år seinere, på Bergkrystallen hvor hun Eriksen, (tror jeg det var), prata om fortetning, mm.

    Og Winnem dro også med Høyre sine nettsider hjem til meg, i 1996 eller 97, for at jeg skulle fikse disse.

    Men jeg studerte data fram til 1992, og da var ikke internett så kjent, så jeg hadde ikke lært web-design, men jeg prøvde å se på det litt, sammen med Winnem, i Rimi-leiligheten min, i Waldemar Thranes gt. da.


    Jeg ville gjerne hatt en attest for at jeg har vært med i en slags valgkampkomite, hos Unge Høyre.

    For da kunne jeg skrevet mer om dette, på CV-en min, tenkte jeg.

    Siden næringslivet vel liker, at man har fått ansvar, innen organisasjoner, osv.

    Og gjerne kursbevis og avklaring om jeg har vært medlem i Unge Høyre.

    Og gjerne attest på web-design-arbeid.
    Håper dere kan ordne dette!

    Mvh.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: 2012/5/24
    Subject: Klage/Fwd: Påminnelse/Fwd: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid
    To: info@ungehoyre.no
    Cc: Politikk Høyre <politikk@hoyre.no>

    Hei,

    jeg får visst ikke noe svar fra Sanner.

    Så jeg vil gjerne klage, for det synes jeg var dårlig.

    Jeg har vel egentlig ikke vært medlem hos dere, så det er mulig at dette er en arbeidssak, så sender kopi til min advokat.

    Med hilsen

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: 2012/5/21
    Subject: Påminnelse/Fwd: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid
    To: jan-tore.sanner@stortinget.no
    Cc: erna.solberg@hoyre.no

    Hei,

    jeg kan ikke se at jeg har mottatt noe svar på denne e-posten, så jeg sender en påminnelse om dette.

    Håper dette er i orden!

    Mvh.


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: 2012/5/12
    Subject: Kurs i konservativ politikk, i 1991 pluss rådgivingsarbeid
    To: jan-tore.sanner@stortinget.no
    Cc: erna.solberg@hoyre.no

    Hei,

    var det du som arrangerte et kurs, i konservativ politikk, for Unge Høyre, i Høires Hus, i Stortingsgata, i 1991, som Magne Winnem dro meg med på?

    (Cathrine Huitfeldt var også der, mener jeg å huske).


    Etter kurset, så holdt du og en assistent igjen Winnem og meg, og ville ha vår hjelp til å pusse på Unge Høyre sitt valgkampprogram.

    Dere hadde også leir i Oslofjorden, som Winnem og jeg ikke ble med på, for vi skulle på guttetur, (sammen med tremenningen min, med flere), til Gøteborg.

    Winnem dro meg også med til Høyre sin valgkampåpning, i Spikkersuppa, høsten 1991.
    Du hilste meg i hånda, (som jeg hadde litt hårgele på vel, for jeg var litt sånn ‘usikker tenåring’ enda nesten), og sa at valgkampprogrammet ble bra.


    Og dere hadde hyrt inn bandet Teddybears, som underholdning.
    Jeg lurer på om jeg egentlig var medlem i Unge Høyre da?
    Jeg etterlyser også kursbevis og attest for å ha vært med å lage valgkampprogrammet.


    Jeg hadde det økonomisk vanskelig og syntes at jeg hadde litt lite livserfaring til å drive med politikk, og jeg syntes også at jeg fikk for mye ansvar, for raskt.

    Og jeg syntes også at det var feil, å bare bli dratt med, til sånne jobber, innen politikk.


    For det her var jo Winnem sin ide, at jeg skulle på møter i Unge Høyre.
    Men når det gjelder politikk, så er ikke det som å gå på kino, mener jeg, da burde det kanskje være på eget initiativ, at man blir med da.


    Så jeg syntes det ble litt feil ihvertfall, at jeg hang med Winnem, til Unge Høyre, så jeg kutta ut det, etter et eller to møter.

    For jeg fikk jo ikke noe medlemsbevis, eller noe formelt heller.


    Så det var litt uklart, hva min rolle der var.

    Var jeg medlem av Unge Høyre, eller var jeg der som Winnems kamerat?
    Var også på noen Høyre-møter, hjemme hos Winnem på Bergkrystallen, seinere på 90-tallet, men det var noe som Winnem presenterte som noe sosialt nærmest.


    Men lurer på om hu andre nestlederen deres, (Eriksen?), var hjemme hos Winnem da, og snakket om fortetning.

    Noe sånt.

    Er Winnem Høyres svar på møbelhandler Engen i Jessheim?

    Hvem vet.

    Håper at du kan forklare litt mer om dette, jeg tror det må ha vært deg som arrangerte dette kurset og som ba meg, (og Winnem), om råd, med programmet.

    Men du var jo uansett leder i Unge Høyre, fra 1990 til 1994, så jeg på Wikipedia, så ansvaret var jo ditt, uansett, formelt, må man vel si.

    Winnem spurte meg også om å fikse noe web-design, for Høyre sine nettsider, i 1996 deromkring vel.

    Men, jeg hadde gått på NHI, i 1989/90 og 1991/92.

    Men jeg hadde ikke prøvd internett, før på TG 93, i Skedsmohallen, hvor min tremenning, Øystein Andersen, dro meg med.


    For de hadde ikke internett, på NHI.
    Og de underviste ikke i web-design.

    Jeg vet ikke hvordan Winnem har presentert det her, i Høyre?

    Hvorfor tok han med websidene til Høyre opp til meg, (som da bodde på St. Hanshaugen, i Rimi-leilighetene der, hvor jeg jobba som assisterende butikksjef), når jeg ikke hadde ferdigheter i web-design?


    Hva dreiv Høyre med, egentlig?
    Har også lest i Aftenpostens tekstarkiv, at min far sin samboer, Haldis Humblen, sin avdøde eksmann Oddbjørn Humblen, hadde en sønn, fra et tidligere forhold, (Bjørn Humblen), som var i Johanitterordenen.


    Jeg ser at du heter Jan, (som er en versjon av Johannes), har du, (og Winnem), også tilknytning til denne ordenen?

    Bare lurte.


    Mvh.

    Erik Ribsskog

    PS.

    Sender også kopi til Erna Solberg, siden jeg har sendt til henne før, om at jeg har overhørt i Oslo, i 2003, at jeg er forfulgt av noe ‘mafian’, og har flyktet til England, og ikke får rettighetene mine, fra politiet, mm.