Jeg sendte en e-post til United Utilities

Gmail – Your response from United Utilities ***Please do not reply to this email***

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Your response from United Utilities ***Please do not reply to this email***

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Apr 14, 2013 at 8:56 AM

To:
customerserviceresponse-donotreply@uuplc.co.uk

Hi,

thank you for your e-mail!

I understand about the arrears, so I try to get a new job, to pay these money back faster.

So I’ll continue trying to do this.

Thanks again for the help with this.

Best regards,

Erik Ribsskog

On Thu, Apr 11, 2013 at 5:51 PM, <customerserviceresponse-donotreply@uuplc.co.uk> wrote:

Dear Mr Ribsskog

Our ref: CAS13-0025-9073

Thank you for your email dated 6 April 2013 regarding the payment arrangement on your account.

I can confirm that I have set up a payment plan of £1 per month. Your first payment is due on 25 April 2013.

I must make you aware that your payment offer is insufficient to clear your outstanding balance and your arrears will continue to accumulate.

I would like to advise you that United Utilities has a selection of schemes to assist customers in financial difficulties. For further details of these schemes, or for more advice, please contact us on 0845 746 2034 or contact your local Citizens Advice Bureau.

If you would like any information about this reply, please call us on 0845 746 1100. Our office is open Monday to Friday from 8.00 am to 8.00 pm, and Saturday from 9.00 am to 5.00 pm. Alternatively, if you would prefer to contact us again by email please use the ‘Contact Us’ facility on our website as the email address this reply is sent from does not accept incoming emails.

I trust the information provided will be of assistance to you.

Yours sincerely

Robert Kirkham

Customer Advisor

Please do not reply to this email as the email address does not accept incoming emails

If you need to contact us again, you can do one of the following:

1. Complete the Contact Us form on our website: www.unitedutilities.com

2. Call us on:0845 746 1100

3. Write to us at: United Utilities, PO Box 50, Warrington, WA55 1AQ

While absolute security does not exist on the internet or on email networks, we take reasonable precautions to protect your information. We may reply to this contact by email, where we feel it is appropriate to do so based on the information we hold and the detail we need to convey in our response.

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United Utilities Group PLC, Haweswater House, Lingley Mere
Business Park, Lingley Green Avenue, Great Sankey,
Warrington, WA5 3LP
Registered in England and Wales. Registered No 6559020

www.unitedutilities.com
www.unitedutilities.com/subsidiaries
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