Erik Ribsskog
<eribsskog@gmail.com>
Complaint
Erik Ribsskog <eribsskog@gmail.com>
Wed, Oct 16, 2013 at 11:30 PM
To:
info@99pstoresltd.com
Hi, yesterday I was at your store in St. Johns center, in Liverpool. (I buy plastic cutlery and things like that, untill I get a
dish-washer were I live now). Your cashier Annmarie, (or something like that), asked me, (while she
gave the customer before me a lot of coins). If I wanted to pay by notes or card. This I think was out of line. I’ve worked as a cashier in many stores, (and even a hypermarket), in Norway. I think if the cashier run out of coins, then the cashier should
contact the duty manager, and get more change, in the cash-register. (Instead of asking customers questions like that). She even called me ‘love’, which I think is perhaps to be to personal. And a collegue of her, appeared, while I was being served in the
check-out there. And they talked about her hair-wash, (I think it was). Also a security-guard monitored me there, right after I got into the
store, (at around 5.30, about half an hour before you close). I was wondering if you still had the five pound limit, for paying with cards. I would have asked the cashier, but she was busy chatting with her collegue. Almost all other chains, (except Heron, I think), accept
card-payments, for any purchase. So I think it’s a bit annoying that you have this five pound limit for
card-payments, (for some reason). Regards, Erik Ribsskog