Måned: mars 2014

Your email reference number is: 373029

Dear Erik, Thank you for your e-mail. I apologise that you name was misspelt on the previous email reply.

To help you with your enquiry we need to ask you to provide some more details of your original query so we can establish which department within Liverpool City Council can best deal with the matters you want to raise.

We look forward to receiving your reply.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.

Kind regards,

Jane

Liverpool Direct Limited

Email:     liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

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— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 06/03/14 03:21:43 o’clock GMT
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> CC:Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
Subject: Re: Re: Your enquiry to the Parliamentary Ombudsman

Hi,

you could send them to the Benefit Service, I think.

(And you spell my first-name wrong there, by the way).

Regards, Erik Ribsskog

On Wed, Mar 5, 2014 at 12:37 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:

Your email reference number is: 373029

Dear Erick Thank you for your e-mail

I have forward your reply 

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Lynn

Liverpool Direct Limited

Email:     liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 04/03/14 13:24:44 o’clock UTC
To: Riley Andrew <Andrew.Riley@ombudsman.org.uk> CC:<ica@ica.se>, <anne-kathrine.skodvin@ica.no>, <info@linskills.co.uk>, <steve.rotheram.mp@parliament.uk>, emb.london <emb.london@mfa.no>, <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwe Subject: Re: Your enquiry to the Parliamentary Ombudsman

Hi,



the ICE-cases were a few years back.



They called me when I was at Tesco in Liverpool One, (instead of

contacting me in writing).



And they broke the complaints into elements, (I think they called it),

and after they had shuffeled/shufled the complaints, then the

compaints no longer have the same meaning.



I tried to get them to change the meaning of the complaint back.



But they were 'deaf'.



So it's like they send the complaints to the Jobcentre in Moscow, or something.



And therefore need to write the complaints in some kind of simple English.



So that they should be easy to translate to Russian or Albanian, or something.



It's just very ridiculus, I think, and it makes it pointless to

escalate jobcentre-complainst to ICE; I think.



So I have stopped sending them to ICE for a few years now, (if I

remember it right).



Best regards,



Erik Ribsskog





On Tue, Mar 4, 2014 at 10:11 AM, Riley Andrew

<Andrew.Riley@ombudsman.org.uk> wrote:

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