Jeg sendte en e-post til the Parliamentary and Health Service Ombudsman


Gmail – Our Ref: EN- 183538





Gmail
Erik Ribsskog
<eribsskog@gmail.com>




Our Ref: EN- 183538




Erik Ribsskog
<eribsskog@gmail.com>
Sat, Apr 12, 2014 at 10:56 PM


To:
Micallef Pamela <Pamela.Micallef@ombudsman.org.uk>


Hi,
before I go on, I’d like to understand what’s going on. Why do you at the Parliamentary Ombudsman, (and very many other Government and private organisations, around the World), use e-mail-addresses then, if it is a security risk to do with them, like you say that HMRC says?
Best regards, Erik Ribsskog
On Tue, Apr 8, 2014 at 2:22 PM, Micallef Pamela <Pamela.Micallef@ombudsman.org.uk> wrote:
PROTECT
Dear Sir

Thank you for your further email of 1 April 2014 regarding contacting HMRC by email. I am sorry but having checked with HMRC directly, they have confirmed that they do not use email as a form of communication with their clients due to the potential security risk.

If you would like to provide a telephone number, I will be happy to contact HMRC on your behalf and request that they telephone you directly about your concerns. However, you will need to provide clear details of your concerns to them. Alternatively, you can send your complaint by post to the office you have been dealing with.

I hope this can be of some assistance to you.

Yours faithfully                                                           

Pamela Micallef

Customer Service Officer
Parliamentary and Health Service Ombudsman

T: 0300 061 4179
E: Pamela.Micallef@ombudsman.org.uk



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