Jeg sendte en e-post til Scottish Power

Erik Ribsskog

Update/Fwd: Fwd: Complaint
Erik Ribsskog Fri, Aug 22, 2014 at 3:09 AM

To: CONTACTUS@scottishpower.com

Cc: Liverpool Direct
Bcc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

Hi,

I’m now also attaching some photos, (that I’ve taken earlier this week), of the mentioned grafitti/taging.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Aug 5, 2014 at 6:34 PM
Subject: Re: Fwd: Complaint
To: CONTACTUS@scottishpower.com
Cc: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

thank you for your e-mail!

It’s fine that you have fixed this, I think.

And by the way, last year, I contacted the Council, regarding some fly-tipping, of garbage, in Keith Avenue.

And I took a digital photo of this, to show the Council.

And on that photo I noticed some grafiti, on a type of box, on the pavement.

The Council sorted the problem with the garbage fly-tipping.

But they didn’t want to sort the grafitti-problem.

They told me this street-furniture, (like they called it), belonged to Scottish Power.

And they wanted me to contact Scottish Power about this.

This was really just some secondary stuff, that I noticed by co-incident, when I reported about the garbage fly-tipping.

So I thought the Council could have sorted about the grafitti, as well.

(Since I guess you rent this ‘street furniture’, from the Council).

So this was poor customer-service, from the Council, (I think I have to say).

But
I tried to write about this anyway, on your Facebook-page, (because
I’ve had some mix-up-problem with your e-mail-address, untill I found
the right one again, (the one you are writing from), recently, in one of
your folders, that you sent me, I think).

I’m don’t react that much on grafiti, (I’ve lived in Oslo, for fifteen years).

So I don’t remember if the grafiti is still there.

But if I should guess, I think it still is.

So I thought I could try to report about this (again) now, while I’m corresponding with you.

I hope this is alright!

Yours sincerely,

Erik Ribsskog

On Mon, Aug 4, 2014 at 5:42 AM, <CONTACTUS@scottishpower.com> wrote:

Dear Mr E Ribsskog,
I am sorry you have experienced a problem with your Scottishpower account and difficulty in contacting us.
Please be advised I have now correct the address details on record and also your name on our account system.
I trust that the above meets with your satisfaction.

If
you have any further questions, you can use our online Customer Service
Support Centre, here you will find information that most of our
customers want to know.
Alternatively you can contact us at customer.services@scottishpower.com or via the web at
Kind Regards
Stephen Barnes
Scottishpower Customer Services

—–Original Message—–
From: Erik Ribsskog
Date: 14.07.2014 17:41:55
To: genesys.routing@scottishpower.com
Cc:
Subject: Fwd: Complaint

Hi,

I’m trying to send this again.

Since the other e-mail-address I have for you here,
(Customer.Services@scottishpower.plc.uk), doesn’t work, it seems.

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog
Date: Mon, Jul 14, 2014 at 6:32 PM
Subject: Complaint
To: ScottishPower Customer Services

Hi,

I wanted to complain about that you spell my last-name wrong, on your
statements.

(I attach a scan of one of your last letters).

You also write my address a bit wrong.

(You write Keith Court, 10 Keith Avenue.

While it should be:

Erik Ribsskog
10 Keith Court
Keith Avenue
Liverpool
L4 5XJ).

I hope you can fix this on your computer-system.

Best regards,

Erik Ribsskog 

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