———- Forwarded message ———-
From: Baker Steve <steve.baker@ombudsman.org.uk>
Date: Fri, Sep 5, 2014 at 6:06 PM
Subject: Your complaint to the Parliamentary and Health Service
Ombudsman PHSO ref: 198699
To: Erik Ribsskog <eribsskog@gmail.com>
RESTRICTED
Dear Mr Ribsskog
Further to my email of 27 August 2014 I have now read your email of 22
August 2014. I apologise for this delayed reply; this due in part to
annual leave.
I confirm that the Parliamentary and Health Service Ombudsman has no
role in instructing the police. If you are not satisfied with our
decision not to investigate your complaint, or if you think our
decision is wrong, you can request a review. To enable us to review
our decision you must provide us with evidence that our decision was
based on inaccurate information; or you have new information that was
not previously available to us; or we overlooked or misunderstood your
complaint.
To make it easier to provide the information we need, we recommend
that you complete our form ‘What to do if you think our decision on
your complaint is wrong.’ which is available on our website:
www.ombudsman.org.uk. Alternatively, you can contact us for the form.
You would need to submit your review request to us within three months
of the date of this letter.
Please contact me if you have any queries about this letter or the
services we provide.
Yours Sincerely,
Steve Baker – Customer Services Officer
Office of The Parliamentary & Health Service Ombudsman
Millbank Tower, Millbank, London SW1P 4QP
Tel: 0300 061 4145
Fax: 0300 061 4170
steve.baker@ombudsman.org.uk
www.ombudsman.org.uk
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