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United Utilities   
[image: United Utilities] Dear Mr Ribsskog Our ref: CAS14-0022-7742 Thank you…
    12:58 PM (3 hours ago)
Erik Ribsskog eribsskog@gmail.com
   
1:30 PM (3 hours ago)
       
to United
Hi,

I don’t have any credit on my mobile now, you see.

But I’ve read on a message board on the internet, that Concilia is
really a part of United Utilities, so I wondered if you could just
forward this e-mail to them.

Thanks in advance for any help!

Best regards,

Erik Ribsskog

On 3/31/14, United Utilities wrote:
>
> [image: United Utilities]
>
> Dear Mr Ribsskog
>
>
>
> Our ref: CAS14-0022-7742
>
>
>
> Thank you for your contact received on 25 March 2014 regarding your water
> account.
>
>
>
> Your account is currently with Concilia Debt Recovery, please contact them
> on 0845 309 4092 to discuss a suitable payment arrangement.
>
>
>
> We may be able to help you with one of the schemes that we have available
> for people who are experiencing financial difficulties.  Please call this
> office on 0845 746 2034 and a member of our specialist team will be able to
> help you. If you prefer you can make an appointment at your local Citizens
> Advice Bureau and they can complete a financial statement for you.
>
>
>
> Failure to make payments on your account will lead to further debt action.
>
>
>
> Please be aware that we also share information about your payment behaviour
> with a Credit Reference Agency. For more information see
> unitedutilities.com/personaldetails.
>
>
>
> I trust the information provided will be of assistance to you.
>
>
>
> Yours sincerely
>
>
>
> Amanda Ward
>
> Customer Advisor
>
>
>
>
>
> If you need to contact us again, here are some options:
>
>
>
> 1.   Visit our website unitedutilities.com where you can register with
> MyAccount to manage your account online or complete the Contact Us form
>
> 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am
> to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
>
> 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
>
> 4.   Click reply to this email
>
> © United Utilities Group PLC 2013
>
>
> ========================================================================================================================
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> to whom it is addressed. It may contain legally privileged or confidential
> information or otherwise be exempt from disclosure. If you have received
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> any direct, special, indirect or consequential damages as a result of any
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> this message by a third party. United Utilities Group PLC, Haweswater House,
> Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
> WA5 3LP Registered in England and Wales. Registered No 6559020
> www.unitedutilities.com www.unitedutilities.com/subsidiaries
> ========================================================================================================================