Erik Ribsskog
<eribsskog@gmail.com>
Update/Fwd: Giros/Fwd: Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
Erik Ribsskog <eribsskog@gmail.com>
Thu, Dec 12, 2013 at 6:41 AM
To:
Contact <contact@dmpay.co.uk>
Cc:
“customercare@postoffice.co.uk” <customercare@postoffice.co.uk>
Hi, I was at the Post Office in County Road – Church Street, in Liverpool,
yesterday, to pay my monthly token-payment-bill, to you. (Because the Post Office in Bootle, where I went to do some errands,
was closed, for some reason. Even if I was there around noon). Paulina there wondered if I had photocopied the giro. Because it lacked a ‘tear-off’, for the receipt, she said. So I didn’t get a proper receipt, for the giro. (Only a printed receipt). Could you send me some new, (and ‘proper’), giros, I was wondering. Thanks in advance for any help with this! Yours sincerely, Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sun, Sep 22, 2013 at 12:43 AM
Subject: Giros/Fwd: Problems with paying token-payment/Fwd:
Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
To: Contact <contact@dmpay.co.uk>
Hi, I’ve noticed that I’ve started to run out of giros now. I’m still unemployed, unfortunately. I was wondering if you could please send me some new giros. And if its alright that I don’t send a token-payment to you, this
month, (since I send this e-mail, instead). Hope this is alright! Yours sincerely, Erik Ribsskog PS. My address is: 10 Keith Court
Keith Avenue
Liverpool
L4 5XJ
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, May 28, 2013 at 2:43 PM
Subject: Problems with paying token-payment/Fwd: Update/Fwd:
Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
To: Contact <contact@dmpay.co.uk>
Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.
Hi, unfortunately the Jobcentre haven’t sent me my last three jobseekers
allowance-payments, and I have no money on my bank account. I’m therefore a bit delayed with my token payment to you, this month. I’m going to go to the post office, as usual, and pay the giro, when I
finally recieve the mentioned payments from the Jobcentre. Hope this is alright and sorry about the delay! Yours sincerely, Erik Ribsskog ———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Nov 23, 2012 at 5:07 PM
Subject: Re: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your
ref: 47998755)
To: Shirley Pyper <shirley.pyper@debt-managers.
Hi, thank you for your e-mail! I hope I’ll be able to make the payments as usual in the future. (I see in my calender-book here that the next payment is to be paid by
Wednesday next week. And I shouldn’t have any problems paying that payment in time). It’s just that I’ve had some problems with the Jobcentre and the
Jobseekers Allowance, in the last months. But it seems like this is getting sorted now. If there are any more similar problems in the future, I’m going to try
to update you as soon as possible. Hope this is alright, and sorry again about the problems with this! Best regards, Erik Ribsskog
On Fri, Nov 23, 2012 at 4:58 PM, Shirley Pyper
<shirley.pyper@debt-managers.
>
> Mr E Ribsskog
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> 10 Keith Court
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> Keith Avenue
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> Liverpool
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> L4 5XJ
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> 23rd November 2012
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> Our ref: 47998755
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> Dear Mr Ribsskog,
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> Thank you for emails regarding the above, which has been passed to me to respond to you directly. All of your comments have been noted, and your dissatisfaction has been dealt with under our complaints process. I have attached a copy for your information.
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> I can confirm that our letter dated the 12th November 2012 was in the morning post prior to our agent responding to your email, and therefore the agent was unable to retrieve the letter. However the agent should have advised you to ignore the letter and for this I do apologise.
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> Please be assured that the agent concerned has been given relevant feedback.
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> As an agency we work very closely under the guidelines on debt collection practices and ensure we follow these stringently. DML prides itself on compliance, working with organisations such as the CSA and OFT in order to collect ethically and responsibly.
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> I can confirm that we are in receipt of your recent payment, and I can advise that the account will be monitored by me in the future. If you have any further queries please do not hesitate to contact me on 01709 758410 or by email to the address below.
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> The attached link to the Financial Ombudsman Service advises you how to complain within the next six months, if you feel we have not assisted you in resolving this matter. Their web details are as follows: http://www.fos.org.uk/
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> Yours sincerely,
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>
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> Shirley Pyper
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> Ms Shirley Pyper
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> Complaints Manager
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> Debt Managers Ltd
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> 01709 758410
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> Email: shirley.pyper@debt-managers.
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> ______________________________
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>
> From: Erik Ribsskog [mailto:eribsskog@gmail.com]
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> Sent: 20 November 2012 08:06
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> To: Contact
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> Subject: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
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> Hi,
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> I just wanted to update about that I’ve finally got some money on my bank-account now, so I’ve gotten to pay the earlier mentioned bill.
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> Sorry about the delay with this!
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> Best regards,
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> Erik Ribsskog
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> PS.
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> I attach a scanned copy of the receipt for this payment.
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> ———- Forwarded message ———-
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> From: Erik Ribsskog <eribsskog@gmail.com>
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> Date: Fri, Nov 16, 2012 at 2:56 AM
>
> Subject: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
>
> To: contact@dmpay.co.uk
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> Cc: Q&A <contactus@cccs.co.uk>
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> Hi,
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> I’m refering to your letter from 12/11, (which I attach), which I recieved two days ago.
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> You write: ‘You have failed to respond to the Default Notice that was sent to you recently’.
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> This isn’t true.
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> I sent you an e-mail on 8/11 about this.
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> (See the forwarded e-mail below).
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> So I wanted to please complain on that your company is disorganised.
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> One hand don’t seem to know what the other hand does, (so to speak).
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> Perhaps you would be so kind as to delete my debt with you?
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> (To compensate for wasting my time here).
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> Hope this alright!
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> Erik Ribsskog
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> ———- Forwarded message ———-
>
> From: Erik Ribsskog <eribsskog@gmail.com>
>
> Date: Thu, Nov 8, 2012 at 10:49 PM
>
> Subject: Your letter of 5/11, (Your ref: 47998755)
>
> To: contact@dmpay.co.uk
>
> Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.
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>
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> Hi,
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> I’m refering to your letter from 5/11, which I attach.
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> The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments, for no good reason.
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> I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.
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> I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.
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> And I no money for cutting my hair, or taking the train to job-interviews eighter.
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> So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?
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> I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.
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> But I don’t have money to buy stamps, so I haven’t gotten to send about this to Barclays insurance-department.
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> But you are perhaps a department of Barclays?
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> Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).
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> I’ll pay the bill as soon as I get some money.
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> Sorry about the problems with this!
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> Yours sincerely,
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> Erik Ribsskog
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> Any views or opinions are solely those of the author and do not necessarily represent those of the Company
>
> ——————————
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>
>
> The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.
>
> Debt Managers Ltd. Registered in Scotland (registered no. 219618).
>
> Registered Office: 12 Hope Street, Edinburgh, EH2 4DB
>
>