Erik Ribsskog
<eribsskog@gmail.com>
Complaint
Erik Ribsskog <eribsskog@gmail.com>
Mon, Oct 7, 2013 at 7:57 PM
To:
customerservices@bmstores.co.uk
Hi, today I was in your store in County Rd. I usually go to the express-till, since your cashier in the regular
till coffed in her hand, when I was there a week ago, or so. The cashier-woman in the express-till asked me today if I had tasted
the funny crisps with oriental-taste before. I said I hadn’t but you were sold out of the Doritos Cool, (I think
they’re called), that you sold for 59 pence. The price was the same for the funny crisps. And I had planned to buy three bags of Doritos. So I ended up buying three bags of the funny crips instead. The cashier-woman wondered if I’d tried the crisps before. But I think I’ve bought some almost similar crisps at Asda, when
they’ve been at a introduction-offer, for £1, or so. So I wasn’t afraid of buying these funny crisps. Because they have spice on them, and the Doritos you sold today only
had salt-flavour. You change the stuff you sell all the time, it seems. And I almost had to explain that I’m unemployed and have a quite low
food-budget, when you cashier started interwieving me. Is it Stasi, I’m wondering. Do you need to interview and embarras your customers? Also two guys in white shirts, (I think they had), walked into the
storage-area of your shop, talking in mobile-phones, (saying I’m in
Liverpool). And one of them started following me around the shop, trying to
intimdate me, it seemed. I’m also an earlier store manager, in Rimi, in Norway. And have learned that in a time of economical crises, (like it was in
the first half of the 90’s). Then the customers try to save money on everything except crisps. (Region Manager Jon Bekkevoll in Rimi told us assistant managers this
once, on a meeting, at Rimi’s head-quarter, in Oslo, around 1995, I
think it must have been). So I’m just doing like other people and trying to get food, (and
crips), on my low budget, (since I’m unemployed). Do I have to be intimidated and interegated in your shop due to this?
Erik Ribsskog