Gmail – PHSO Enquiry
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Erik Ribsskog
<eribsskog@gmail.com>
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PHSO Enquiry
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Erik Ribsskog
<eribsskog@gmail.com>
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Tue, Jul 9, 2013 at 4:33 PM
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To:
Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>
Cc:
Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>
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Hi,
thank you for your e-mail.
I send about this to the Norwegian Ombudsman then.
I used to be in the Conservative Youth Party, in Norway, you see.
And the MP here in Walton is a Labour Party-politician.
But now with the EU and the EEA, I guess the Norwegian Ombudsman can deal with this.
Hope this is alright!
Thanks again for the e-mail.
Best regards,
Erik Ribsskog
PS.
The Norwegian Ombudsman never do anything with the many cases I send them.
But I think it’s a bit strange that I has to send about this an MP.
I’ve been in contact with the PHSO earlier, and I can’t remember that I had to send about the case to an MP then.
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Dear Sir
Our reference: EN-161747 (please quote in any future correspondence).
Thank you for your email of 3 July 2013 to Miss Imogen Pearce. Miss Pearce has advised you that we are unable to consider your complaint about the Information Commissioner until an MP has asked us to. You are unhappy with this and asked that Miss Pearce escalate your email to a manager for a second opinion. I am responding to your email as a Customer Service Team Leader in this Office.
You explain that Wikipedia does not mention the need for complaints to be referred to us by an MP.
The information Miss Pearce has previously provided to you is correct. The Parliamentary Commissioner Act 1967 is the Act which governs our work. Section 5(1) of the Act states that only an MP can pass a complaint to us about government departments, such as the Information Commissioner.
It is up to the MP whether to pass your complaint to us or not. MPs often try to resolve complaints they receive from the public themselves.
Until an MP has passed your complaint to us, we cannot consider it.
I hope I have clarified matters for you.
Yours faithfully
Kevin Bennett
Customer Services Team Leader
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
T: 0345 015 4033
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If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk. Alternatively, you can contact Miss Pearce for the form. You would need to submit your review request form to us within three months of the date of this email.
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