Erik Ribsskog
<eribsskog@gmail.com>
The Grand Scarborough (433215090)
Erik Ribsskog
<eribsskog@gmail.com>
Sun, Jul 7, 2013 at 5:22 PM
To:
433215090@my.booking.com
Hi,
I’ve gotten four e-mails from you now, (I think it must be).
And they are from three different people.
I would have wanted to escalate this to your line-manager, please.
I’ve gotten four e-mails from you now, (I think it must be).
And they are from three different people.
I think it’s difficult to take you serious then.
Could I please have this escalated to your line-manager?
Erik Ribsskog
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Dear Erik Ribsskog,
Thank you for choosing Booking.com.
We are in receipt of your email regarding compensation.
We again apologize for any inconvenience you experienced during your stay at The Grand Scarborough.
We will not be able to offer any compensation.
Thank you again for choosing Booking.com. We hope to be your choice for future online reservations.
Kind regards,
—
Andrea Jones
Booking.com Customer Service Team
Our customer service agents are here to help and are also available 24/7 by phone: 0800 376 3580 (English) or +44 20 3320 2609 (English)
– The Booking.com Team