Jeg sendte enda en e-post til United Utilities

Gmail – Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

Erik Ribsskog

<eribsskog@gmail.com>

Sat, Apr 6, 2013 at 7:59 AM

To:
Customer.Services@uuplc.co.uk

Hi,

I’ve also gotten a letter from Concilia about this, yesterday.

I still send about this to United Utilities.

Since I couldn’t find an e-mail address, for Concilia, on the internet.

And when I sent my forwarded e-mail to you, from 8/12.

Then I got a reply from Concilia.

A payment-plan, for four months, of four token-payments, of £1.

And it also says on page 2, of the Concilia-letter, that cheques sent to them, should be written to United Utilities.

And I’ve also read, on the internet, that United Utilities own Concilia:

‘United Utilities own Vertex data systems ltd

Vertex Data systems ltd own First Revenue Assurance uk
First Revenue Assurance is the new name of concilila debt recovery(since mar 06 through name change).’.

http://www.consumeractiongroup.co.uk/forum/showthread.php?50906-Concilia-Debt-recovery-no-such-company

So I hope it’s ok I send about this Concilia-letter to United Utilities.

Hope this is alright!

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Apr 6, 2013 at 7:27 AM
Subject: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’m refering to my new water-bill, from 27/3, which I attach a scanned copy of, with this e-mail.

Like you can see, on page 2, I’ve had a payment-arrangement with you, (through Concilia), to pay a token-payment, of £1, since I’m uneployed at the moment, unfortuantely.

(I have a budget, which I’ve set up, in co-operation, with the CCCS.

And I can’t afford to pay much more, at the moment, unfortunately.

But I apply for many new jobs, every week, and I hope to get a new job, as soon as possible).

So I hope I can continue this token-payment-arrangement, of £1 a month, untill I find new employement.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Dec 8, 2012 at 3:44 AM
Subject: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’m refering to you letter from 4/12, (which I attach), and to the water-bill, also from 4/12, (which I also attach a scanned copy of).

Thank you for merging my two accounts with you!

You write that the payment-arrangement stays the same.

I’m unemployed at the moment, so I have an arrangement with you that I pay £1 a month, untill I find a new job.

That payment-plan should be up to date now.

And I’m going to pay the next token-payment, of £1, within 25/12.

I just wanted to update about this, since I also got a water-bill, that mention another amount.

So just to make sure that there have been no misunderstanding about this, and to explain that my next payment is going to be the token-payment, of £1, by 25/12.

I hope that you can confirm that this is the same payment-plan, which you mention, in your letter.

(Since I got two letters from you, both dated 4/12 now).

So I just wanted to explain about the details of my payment-arrangement with you, just for the record, so to speak.

Hope this is alright, and thanks again for the letter!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 28, 2012 at 11:14 PM
Subject: To: Nicola Redfern, Customer Advisor
To: Customer Services <Customer.Services@uuplc.co.uk>

Hi,

I’m refering to your letter from 26/11, which I recieved today, about my water bill arrears, from Hope Chambers.

Today, I also recieved my new water bill, for 10 Keith Court.

I’m unfortunately still unemployed at the moment, (even if I get to job-interview quite often now).

So I can’t afford to pay more than token-payments untill I find a new job, unfortunately.

So I was wondering if you could please merge my old account with you, from Leather Lane, with my new account, for 10 Keith Court.

And then I would just continue to pay one token-payment monthly, (like the agreement I have with you now says), untill I find a new job.

So that my next token-payment is due on 25/12.

Hope this is alright, and thank you again for your letter!

Yours sincerely,

Erik Ribsskog

PS.

I attach scanned copies of both the mentioned letters.

2 attachments

concilia.jpg
76K

concilia2.jpg
135K

PS.

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