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Gmail – New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

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Erik Ribsskog
<eribsskog@gmail.com>

New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

Erik Ribsskog

<eribsskog@gmail.com>

Sat, Apr 6, 2013 at 7:27 AM

To:
Customer.Services@uuplc.co.uk

Hi,

I’m refering to my new water-bill, from 27/3, which I attach a scanned copy of, with this e-mail.

Like you can see, on page 2, I’ve had a payment-arrangement with you, (through Concilia), to pay a token-payment, of £1, since I’m uneployed at the moment, unfortuantely.

(I have a budget, which I’ve set up, in co-operation, with the CCCS.

And I can’t afford to pay much more, at the moment, unfortunately.

But I apply for many new jobs, every week, and I hope to get a new job, as soon as possible).

So I hope I can continue this token-payment-arrangement, of £1 a month, untill I find new employement.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Dec 8, 2012 at 3:44 AM
Subject: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’m refering to you letter from 4/12, (which I attach), and to the water-bill, also from 4/12, (which I also attach a scanned copy of).

Thank you for merging my two accounts with you!

You write that the payment-arrangement stays the same.

I’m unemployed at the moment, so I have an arrangement with you that I pay £1 a month, untill I find a new job.

That payment-plan should be up to date now.

And I’m going to pay the next token-payment, of £1, within 25/12.

I just wanted to update about this, since I also got a water-bill, that mention another amount.

So just to make sure that there have been no misunderstanding about this, and to explain that my next payment is going to be the token-payment, of £1, by 25/12.

I hope that you can confirm that this is the same payment-plan, which you mention, in your letter.

(Since I got two letters from you, both dated 4/12 now).

So I just wanted to explain about the details of my payment-arrangement with you, just for the record, so to speak.

Hope this is alright, and thanks again for the letter!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 28, 2012 at 11:14 PM
Subject: To: Nicola Redfern, Customer Advisor
To: Customer Services <Customer.Services@uuplc.co.uk>

Hi,

I’m refering to your letter from 26/11, which I recieved today, about my water bill arrears, from Hope Chambers.

Today, I also recieved my new water bill, for 10 Keith Court.

I’m unfortunately still unemployed at the moment, (even if I get to job-interview quite often now).

So I can’t afford to pay more than token-payments untill I find a new job, unfortunately.

So I was wondering if you could please merge my old account with you, from Leather Lane, with my new account, for 10 Keith Court.

And then I would just continue to pay one token-payment monthly, (like the agreement I have with you now says), untill I find a new job.

So that my next token-payment is due on 25/12.

Hope this is alright, and thank you again for your letter!

Yours sincerely,

Erik Ribsskog

PS.

I attach scanned copies of both the mentioned letters.

3 attachments

uu1.jpg
103K

uu2.jpg
218K

uu3.jpg
123K

PS.

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