Erik Ribsskog
<eribsskog@gmail.com>
Thank you for your email
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Dec 5, 2012 at 12:37 PM
To:
LHT Customer Service <csc@lht.co.uk>
Hi,
Today I got a letter from the Council, which I attach.
It says they have sent my Housing Benefit to you, every month.
So it has been a misunderstanding.
Because I got a letter from you last month, (which I attach a scanned copy of), where you told me that my Housing Benefit had been canceled.
So I then assumed that some payments I got on my RBS-account, where the Housing Benefit, from the Council, (because I complained about that the Housing Benefit had been stopped).
So I thought the Council had starting sending me the Housing Benefit, (like they did when I lived in Leather Lane, a couple of years ago).
Because it doesn’t say on my RBS-statement, who the mentioned payments, (which I mention in my earlier e-mails to you, which you sent to Laura Murphy), on my bank-statement.
Since they were in the region of £300-400.
Sorry about the misunderstanding.
The payments have used said ‘express’, (or something similar), on my online bank-statement.
So this has lead to me misunderstanding about this, unfortunately, it seems.
So I’m going to complain to RBS about this.
Sorry again about the problems with this!
Yours sincerely,
On Mon, Dec 3, 2012 at 3:43 PM, LHT Customer Service <csc@lht.co.uk> wrote:
Sent: 02 December 2012 01:09
To: Benefits Service
Cc: LHT Customer Service
Subject: Re: Thank you for your email
My main focus has been the problem with the missing Jobseekers Allowance-payments, in the last months.
I can’t see that I’ve recieved any Housing Benefit for October.
I’m also wondering on which date I will recieve future Housing Benefit-payments, (and the amount), so that I can tell my Landlord the exact details regarding future payments.
Since I don’t think the Landlord have gotten Housing Benefit from you, since August.
So they now are going to want rent for September, October and November, from me.
And that’s around £1000.
And you have just sent me, (from my memory), around £700-800, in Housing Benefit.
I got one payment in September, on a bit more than £300, (I think it was).
(I can check these figures on my bank-statement, if you want me to get the exact figures).
So I wondered if you could check up on this.
Because I want to pay the money I owe to the Landlord.
So that I don’t get arrears with them.
Yours sincerely,
This is one of the ways that helps us to keep Council Tax increases as low as possible.
please reply
revenue.service@liverpool.gov.
stating that you do not want to receive an e-bill.
______________________________
DISCLAIMER:
The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body
of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those
of the author and not necessarily those of the authors employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________
******************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.
Scanned by the Clearswift SECURE Email Gateway.
www.clearswift.com
******************************
| 2 attachments | |||
|
|||
|
|||
PS.
Her er vedleggene:
