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Gmail – Your complaint

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Erik Ribsskog
<eribsskog@gmail.com>



Your complaint



Erik Ribsskog

<eribsskog@gmail.com>


Sat, Nov 10, 2012 at 4:14 PM

To:
Richard Benton <RBenton@ingeus.co.uk>

Hi,

ok, I hope they look at this fast.

I haven’t got much money and food here now.

And even if I write about the missing payments on my blog, nobody seems to care.

So it’s a bit sickening really.
Thanks for the reply!

Regards,


Erik Ribsskog

On Sat, Nov 10, 2012 at 9:22 AM, Richard Benton <RBenton@ingeus.co.uk> wrote:

Hello Mr Ribsskog

Your email has been forwarded to

Claire Fennell who is dealing with your complaint.

Thank you.

Richard Benton

Ingeus

WG Leader East and West Midlands/Complaints Offficer

Equipoint

1506-1508 Coventry Road

Yardley

B25 8AD

0121 386 6980

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 09November 2012 18:07
To: Richard Benton
Cc: Contact-Us; CONTACT-US; mail.gva; emb.london; hv-02.kontakt
Subject: Re: Your complaint

Hi,

thank you for your e-mail!

The Jobcentre have now missed six fourthnightly payments.

And I’m running out of emergency food.

Perhaps you could contact the Jobcentre and get them to send them the money they owe me?

I’ve written some e-mails to the Jobcentre in dispair, and they got the Police on my door.

The Police told me to go to the food-bank, but I need vouchers there it seems.

I also need money for cutting my hair and soap, etc.

Thanks in advance for any help!

Best regards,

Erik Ribsskog

On Fri, Nov 9, 2012 at 2:22 PM, Richard Benton <RBenton@ingeus.co.uk> wrote:

Dear Mr Ribsskog  

Thank you for your complaint which was received by email  on Friday 09th November 2012.

In line with our complaints procedure I have passed this matter on to Claire Fennell, who is the Manager for our Liverpool office.

You will receive a response within 14 days.

Yours sincerely

Richard Benton

Ingeus

WG Leader East and West Midlands/Complaints Offficer

Equipoint

1506-1508 Coventry Road

Yardley

B25 8AD

0121 386 6980


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