Jeg sendte en ny e-post til ICE

Gmail – Your ICE Enquiry

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Your ICE Enquiry

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Oct 23, 2012 at 10:41 AM

To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>

Cc:
“emb.london” <emb.london@mfa.no>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, amnestyis <amnestyis@amnesty.org>, specialistsupport <specialistsupport@citizensadvice.org.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, post@mfa.no, “mail.gva” <mail.gva@efta.int>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I want you to send me my jobseekers allowance.

And then we can discuss the other stuff later.

If you don’t understand this it must be something wrong with you, I think.

Send the bloody jobseekers allowance now.

And stop patronising people with your Soviet-stuff.

Erik Ribsskog

PS.

I’ve already starved for weeks due to this case.

You are inhumane.

div class=”gmail_quote”>On Tue, Oct 23, 2012 at 10:09 AM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:

Dear Mr Ribsskog

I am writing in response to your e mail of 19 October 2012, in which you said that the elements of complaint I had summarised in my letter to you dated 19 October 2012 were a distraction to your main focus now, which is the re instatement of your benefit. Can you please adivse if you would like us to proceed with the complaint as outlined. If I have not heard from you by 6 November 2012, I will assume you no longer wish to use the service of this office and will close your case.

I explained that this office cannot get involved with the day to day administration of your benefit claim and you should process any complaints through the complaints procedure before referring to this office for consideration. I also explained that we cannot look at complaints concerning legislation and policy, including decisions about benefit entitlement.

I am sorry if you felt patronised because your complaint was rephrased, this is part of our normal procedure as it helps us to focus on the issue at hand. I can assure you that the content of your complaints correspondence in which you have detailed your complaint in full will be taken into consideration when we examine the elements as detailed.

Yours faithfully

Michelle Fisher

Gateway Officer

0151 801 8891

**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.

Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.

If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.

This email was scanned for viruses by the Department for Work and Pensions’ anti-virus services and on leaving the Department was found to be virus free.

Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.

**********************************************************************