Hi,
I was wondering if you have sent the refund, of $10.25, for the domain ukgoodyshop.com? (Like agreed last week).
I also think the new bill of $15.24 has been bounced, from my bank-account, since I didn't get the refund.
If you haven't sent a refund, perhaps you could make a new bill for $4.99 so that I only pay the difference between the first and second bills.
(Since I've already paid the first bill).
Hope this is alright!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———- From: ~ RBS Customer Relations <Customer.Relations@rbs.co.uk>
Date: Wed, Feb 1, 2012 at 12:31 PM
Subject: RE: RBS.co.uk Website: Complaint
To: Erik Ribsskog <eribsskog@gmail.com>
Dear Mr Ribsskog
Unfortunately, we are unable to see pending refunds into bank
accounts.
You will need to wait on a response from Spexhost regarding the
return on funds.
Kind Regards
Chloe Bullock
Customer Relations
Sent: 01 February 2012 12:02
Hi,
I should have gotten a refund from Spexhost, which I haven't recieved
yet.
It was agreed with Spexhost that I should get a new bill and a refund, for
the internet-address, for my new webshop, ( ukgoodyshop.com). But since I only got the new bill and not the refund, on my
bank-account yesterday, then the bank account got overdrawn.
So I wonder if Spexhost have forgotten about the refund, and I'm sending a
copy of this e-mail to them.
Regards,
Erik Ribsskog
On Wed, Feb 1, 2012 at 11:54 AM, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>
wrote:
Dear Mr
Ribsskog
Thank you for your further
e-mail.
Please advise what refund you
was going to receive and also the department you have spoken with if
possible.
Kind
Regards
Chloe
Bullock
Customer
Relations
Hi,
well that isn't what I meant.
Also today my bank-account is over-drawn due to some problems when I paid
for my last web-site, from spex-host.
I was going to get a refund and a new bill.
Why do I get the new bill but not the refund?
Regards,
Erik Ribsskog
On Tue, Jan 31, 2012 at 10:34 AM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr
Ribsskog
Thank you for your further
email. To confirm, your Debit card CAN be used at ATM's abroad that display
the Visa logo. In the UK your Debit Card can only be used at RBS group
ATM's.
Kind
regards
Miss Amy
Burgess
Customer Relations
Sent: 30 January
2012 16:01
To: ~ RBS Customer Relations
Cc: gbrlo
Hi,
I now was at one of your branches in Liverpool.
And I was told that this with that I couldn't use my visa-card in
all cash-machines any longer was just that you messed with my
bank-account.
I was offered to get my account switched back again so that I could use
it in other bank's cash-machines.
Why have you lied to me about this?
I don't think it's right
that I should accept being lied to like this.
Erik Ribsskog
On Fri, Oct 21, 2011 at 4:25 PM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
You may use your Visa Debit
Card abroad, wherever a Visa Logo is displayed. Charges apply for using
your debit card abroad.
Thank
you
Chloe
Bullock
Customer
Relations
Sent: 21 October 2011 15:40
To: ~ RBS Customer Relations Subject: Re: RBS.co.uk Website:
Complaint
Ok,
thanks very much!
What if I go abroad, (even if I can't afford it now).
Can I use the RBS-card on cashpoints abroad?
Thank you very much in advance for your reply!
Regards,
Erik Ribsskog
On Fri, Oct 21, 2011 at 3:36 PM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr
Ribsskog
You may use your Visa Debit card for
a point of sale in any retailers shop, which provide the Visa
logo as accepted.
You may also take cash out of any
RBS, NatWest, Ulster Bank cash machines. You may also access cash via a
RBS branch or over the counter at the Post
Office.
Regards
Chloe
Bullock
Customer
Relations
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 21 October 2011 15:29
To: ~ RBS Customer Relations
Subject:
Re: RBS.co.uk Website:
Complaint
Hi ok,
can I use the RBS-card at Tesco and Aldi etc. now then?
Regards,
Erik Ribsskog
On Fri, Oct 21, 2011 at 3:23 PM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr Ribsskog
Thank you for your
e-mail.
The Royal Bank of Scotland have made a decision to
simpilfy their
current accounts. All basic current accounts will
shortly be merged over
to an account called a basic
account.
All customers are being notified, if you require more
information please
call our Customer Services Team on 08457 24 24
24.
All account numbers and sort codes will stay the
same.
Kind Regards
Chloe Bullock
Case
Handler
—–Original Message—–
From: ~ eC&I Web
Team
Sent: 21 October 2011 15:04
To: ~ RBS Customer
Relations
Subject: RBS.co.uk Website: Complaint
This email
originates from the rbs.co.uk website. Please reply to this
message
within 2 working days.
RBS.co.uk Website: Complaint
field1 : You are
sending me text-messages that my bank-account will be
changed from
a current account to a basic account.
I have not initiated
this.
What's going on, I was wondering.
Erik
Ribsskog
Type of feedback : complaint
Area feedback
relates to : other
Are you a Royal Bank of Scotland customer? :
true
Sort code : 16-24-06
First Name :
Erik
Surname : Ribsskog
Title : Mr
Email Address
: eribsskog@gmail.com
Telephone number
:
Address : Azalea Lodge
1-2 Azalea Terrace
North
Sunderland
SR2 7ES
=======END OF
MESSAGE======
The Royal Bank of Scotland plc, Registered in
Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh
EH2 2YB
Authorised and regulated by the Financial Services
Authority.
This e-mail message is confidential and for use by
the addressee only. If the message is received by anyone other than
the addressee, please return the message to the sender by replying to
it and then delete the message from your computer. Internet e-mails
are not necessarily secure. The Royal Bank of Scotland plc does not
accept responsibility for changes made to this message after it was
sent. The Royal Bank of Scotland plc may monitor e-mails for business
and operational purposes. By replying to this message you give your
consent to our monitoring of your email communications with
us.
Whilst all reasonable care has been taken to avoid the
transmission of viruses, it is the responsibility of the recipient to
ensure that the onward transmission, opening or use of this message
and any attachments will not adversely affect its systems or data. No
responsibility is accepted by The Royal Bank of Scotland plc in this
regard and the recipient should carry out such virus and other checks
as it considers
appropriate.
*** WARNING : This message originates from the Internet
***The Royal Bank of Scotland plc,
Registered in Scotland No. 90312. Registered Office: 36 St Andrew
Square, Edinburgh EH2 2YB
Authorised and regulated by the Financial Services
Authority.
This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the
addressee, please return the message to the sender by replying to it and
then delete the message from your computer. Internet e-mails are not
necessarily secure. The Royal Bank of Scotland plc does not accept
responsibility for changes made to this message after it was sent. The
Royal Bank of Scotland plc may monitor e-mails for business and
operational purposes. By replying to this message you give your consent
to our monitoring of your email communications with us.
Whilst
all reasonable care has been taken to avoid the transmission of viruses,
it is the responsibility of the recipient to ensure that the onward
transmission, opening or use of this message and any attachments will
not adversely affect its systems or data. No responsibility is accepted
by The Royal Bank of Scotland plc in this regard and the recipient
should carry out such virus and other checks as it considers
appropriate.
*** WARNING : This message originates from the Internet
***The Royal Bank of Scotland plc, Registered
in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh
EH2 2YB
Authorised and regulated by the Financial Services
Authority.
This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the
addressee, please return the message to the sender by replying to it and
then delete the message from your computer. Internet e-mails are not
necessarily secure. The Royal Bank of Scotland plc does not accept
responsibility for changes made to this message after it was sent. The
Royal Bank of Scotland plc may monitor e-mails for business and
operational purposes. By replying to this message you give your consent to
our monitoring of your email communications with us.
Whilst all
reasonable care has been taken to avoid the transmission of viruses, it is
the responsibility of the recipient to ensure that the onward
transmission, opening or use of this message and any attachments will not
adversely affect its systems or data. No responsibility is accepted by The
Royal Bank of Scotland plc in this regard and the recipient should carry
out such virus and other checks as it considers
appropriate.
*** WARNING : This message originates from the Internet
***The Royal Bank of Scotland plc, Registered in
Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2
2YB
Authorised and regulated by the Financial Services
Authority.
This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the
addressee, please return the message to the sender by replying to it and
then delete the message from your computer. Internet e-mails are not
necessarily secure. The Royal Bank of Scotland plc does not accept
responsibility for changes made to this message after it was sent. The Royal
Bank of Scotland plc may monitor e-mails for business and operational
purposes. By replying to this message you give your consent to our
monitoring of your email communications with us.
Whilst all
reasonable care has been taken to avoid the transmission of viruses, it is
the responsibility of the recipient to ensure that the onward transmission,
opening or use of this message and any attachments will not adversely affect
its systems or data. No responsibility is accepted by The Royal Bank of
Scotland plc in this regard and the recipient should carry out such virus
and other checks as it considers
appropriate.
*** WARNING : This message originates from the Internet
***The Royal Bank of Scotland plc, Registered in
Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2
2YB
Authorised and regulated by the Financial Services
Authority.
This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the addressee,
please return the message to the sender by replying to it and then delete the
message from your computer. Internet e-mails are not necessarily secure. The
Royal Bank of Scotland plc does not accept responsibility for changes made to
this message after it was sent. The Royal Bank of Scotland plc may monitor
e-mails for business and operational purposes. By replying to this message you
give your consent to our monitoring of your email communications with
us.
Whilst all reasonable care has been taken to avoid the transmission
of viruses, it is the responsibility of the recipient to ensure that the
onward transmission, opening or use of this message and any attachments will
not adversely affect its systems or data. No responsibility is accepted by The
Royal Bank of Scotland plc in this regard and the recipient should carry out
such virus and other checks as it considers
appropriate.
*** WARNING : This message originates from the Internet
***The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB
Authorised and regulated by the Financial Services Authority.
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. The Royal Bank of Scotland plc may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.
|
|
