Dear Mr Ribsskog
Thank you for your email and I am sorry for the delay in responding.
I have reset your payment arrangement for you. Your first payment for £1.00 will be taken by direct debit on the 28th December 2011.
I hope this is in order for you but if I can be of any further assistance please do not hesitate to contact me on 01738 453898.
Kind Regards
Leighann Whyte
Customer Service
–Original Message–
From: eribsskog@gmail.com
Date: 24/11/2011 19:42:13
To: customerservice@swalec.co.uk
Subject: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]
Hi,
I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.
I've set the token-payment amount, to £5 a month.
But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.
So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Swalec <customerservice@swalec.co.uk>
Date: Wed, Oct 5, 2011 at 10:00 AM
Subject: Re: SWALEC query: Your final bill [#3173013]
To: eribsskog@gmail.com
Dear Mr Ribsskog,
Thank you for your email, I can confirm that I can arrange a payment plan for you to pay the balance of £40.24 at £5 a month. To do this can you please confirm the bank account details to be used and the date you would like the payments to be made each month.
Kind Regards
Tracy Adam
Customer Service
–Original Message–
From: eribsskog@gmail.com
Date: 03/10/2011 14:02:15
To: customerservice@swalec.co.uk
Subject: SWALEC query: Your final bill
Message:
Hi, I was wondering if it's ok if I pay the arrears, (of around £40), with a five pound a month direct debit, starting from next month, (since I'm unemployed and on a budget in co-operation with the CCCS). Hope this is alright! Yours sincerely, Erik Ribsskog
Topic : Your final bill
Email : eribsskog@gmail.com
Name : Erik Ribsskog
Phone: 07905206018
Postcode : SR2 7ES
Address Line 1 : Azalea Lodge, 1-2 Azalea Terrace North
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
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The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.
SSE plc
Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
Registered in Scotland No. SC117119
www.sse.com
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The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
**********************************************************************
The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.
SSE plc
Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
Registered in Scotland No. SC117119
www.sse.com
**********************************************************************
