Hi,
I've sent you this e-mail to support, yesterday:
from Erik Ribsskog <eribsskog@gmail.com>
to support@myheritage.com
cc post.nord-trondelag@politiet.no,
post <post@spesialenheten.no>
date Mon, Feb 21, 2011 at 12:37 AM
subject Fwd: [Ticket#2011021710003281] Re: MyHeritage Support – Request to delete my account […]
mailed-by gmail.com
hide details Feb 21 (1 day ago)
Hi,
now I can't get in to MyHeritage at all.
Someone have hacked my account, and changed the password.
(Like also happened around Christmas, that someone hacked my MyHeritage-account).
I wonder if you could send me a new password to eribsskog@gmail.com.
And please investigate how someone have been able to take over my MyHeritage-account.
Erik Ribsskog
– Hide quoted text –
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Feb 17, 2011 at 5:11 PM
Subject: Re: [Ticket#2011021710003281] Re: MyHeritage Support – Request to delete my account […]
To: MyHeritage Support <support@myheritage.com>
Hi,
this is not initiated by me.
Please don't delete the account.
Best regards,
Erik Ribsskog
On Thu, Feb 17, 2011 at 5:10 PM, MyHeritage Support <support@myheritage.com> wrote:
Thanks for writing the support team at MyHeritage.com.
Your message has been received. We will get back to you as soon as we can.
As a Premium member your inquiry will be answered quickest! Your issue has been sent to the priority queue. We’ll get right on it.
Here's the ticket number of your support issue for your reference: #2011021710003281
Please note that there is no need for you to respond to this email; as the next step, we will write back to you.
Sincerely,
The MyHeritage.com support team
P.S.
Have you tried to use our knowledge base to find your answer?
It’s the best way to find quick answers to the most frequently asked questions at MyHeritage.com.
http://www.myheritage.com/help
