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Gmail – CCCS Correspondence-

Erik Ribsskog

<eribsskog@gmail.com>

CCCS Correspondence-

Correspondence Queries

<client@cccs.co.uk>

Thu, Sep 16, 2010 at 9:47 AM

To:

eribsskog@gmail.com

Hello Erik,

We appreciate you keeping us updated on the

situation.

I

have noted the contents of this letter so all the relevant departments are

aware.

If you have any queries, please let us

know.

Kindest regards

Jason

Cook

Correspondence

Advisor

08456740038

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 14 September 2010 22:33
To:

DirectorofCustomerService@eonenergy.com
Cc: Q&A
Subject:

Your letter from 9/9/Fwd: Your reply from E.ON

Hi,

I'm refering to your letter from 9/9.

You write that 'Since you have failed to notify us of any genuine reason

for non payment, we can only assume that you do not wish to settle this

matter'.

This isn't correct.

I have many times told you, that I'm unemployed and on a budget, in

co-operation, with the CCCS.

I don't understand how you can pretend not to understand this.

I repeat my offer, (for the fifth time, or something), that I can pay a

token payment, of £5 untill I find employment.

I think I'm being harrassed, when you ignore what I'm writing to you.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date:

Tue, Sep 7, 2010 at 1:19 PM
Subject: Fwd: Your reply from E.ON
To: DirectorofCustomerService@eonenergy.com
Cc:

contactus@cccs.co.uk

Hi,

I also called UDS yesterday, (to inform them, that I sent you the e-mail

you mention, on 5/9), and they told me that my file there was

deleted/closed.

So I was just wondering who I should contact about a

payment-arrangement.

Or if you could please put this on hold, untill we hear from the Energy

Ombudsman.

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: <sysresponse-do-not-reply@eonenergy.com>
Date:

Tue, Sep 7, 2010 at 10:24 AM
Subject: Your reply from E.ON
To: eribsskog@gmail.com

Account number:

012373289370

Dear Mr Ribsskog

Thank you for your email received on

the 05 September 2010.

I can confirm that Utility Debt Services (UDS) are

part of E.ON Energy and work with us in contacting customers who have a balance

outstanding on their E.ON account.

The Energy Supply Ombudsman have not

contacted us about your E.ON account. You will need to speak to them if you

would like them to deal with this Until we hear from the Ombudsman, UDS may

continue to send you letters asking for you to pay the full outstanding balance

of £530.12 and the balance will eventually be passed to an external collection

agency for collection. An external collection agency may be able to accept a

long repayment term than can be offered by E.ON.

I am pleased to hear

that you are in contact with CCCS and they are providing assistance. Please make

any token payments you can afford to ourselves and these will be credited

to your account until such time that the remaining balance has been passed to an

external collection agency.

Kind regards

Jordan

Rowley
Directors' Office

If you'd like to email us please visit http://www.eonenergy.com/contact/. By emailing us

through our website we can guarantee your information remains secure.

Thanks.

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