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Google Mail – To the superior of Senior Enquiry Officer Kevin Gleave/Fwd: Message from EnSO – Case 551841, Ribsskog







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Erik Ribsskog

<eribsskog@gmail.com>




To the superior of Senior Enquiry Officer Kevin Gleave/Fwd: Message from EnSO – Case 551841, Ribsskog





Erik Ribsskog

<eribsskog@gmail.com>





Sat, Apr 3, 2010 at 5:54 PM





To:

enquiries@energy-ombudsman.org.uk



Hi,

I can't see that I've recieved an answer to this e-mail, so I'm sending you a reminder about this.
I recieved a letter from you, dated 25. March 2010, with the case reference 551841, from Lesley Morrison, Enquiry Officer.

But I can't see that the e-mail I'm forwarding now, has been dealt with by you, in the your letter from 25. March.
So that's why I'm sending this e-mail, I'm trying to escalate this to the superior of Senior Enquiry Officer Kevin Gleave.

Thank you very much in advance for helping me with this!
Yours sincerely,
Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Mar 18, 2010 at 3:14 PM
Subject: Re: Message from EnSO – Case 551841, Ribsskog

To: The Ombudsman <enquiries@energy-ombudsman.org.uk>

Hi,

I'm refering to your letter that was with the e-mail I'm replying to.

I think it sounds strange that you jam all the complaints into one.
Are you sure that this is right?

Could you please send this to your superior so that I can get a second opinion?
Yours sincerely,
Erik Ribsskog

On Thu, Mar 18, 2010 at 2:43 PM, The Ombudsman <enquiries@energy-ombudsman.org.uk> wrote:

Please find attached a letter from The Energy Ombudsman.