———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: May 21, 2008 8:03 AM
Subject: Re: complaint against Liverpool City Council our ref 08 000 279
To: st3 york <st3york@lgo.org.uk>
Hi,
I'm refering to our phone-call, on Monday, where I explained that I would have a closer look at the compaint, and
call you back the next day. (Tuesday, yesterday).
Unfortunaltly, I was a bit busy yesterday, but I have thought a bit more about this now, so I'm sending you this
e-mail.
Like I explained in the phone-call, my main complaint, against the gym, was that the (female) washing-staff,
where washing the mens chaning-room, within the opening hours, on several (at least two) occations.
I also explained, that I had been working-out in other council/university-run gyms, in Oslo and Sunderland,
but that I hadn't seen this before, that the female washing-staff was washing the mens changing room,
within the opening hours.
I've been thinking a bit more about how to explain this, and I think one must probably say, that this, that
the washing-women wash the mens changing-room within the opening hours of the gym, must be said
to be indicent(?)
And this gym is not like a private gym, but it's a council run gym, open to all members of the public, and
run by the tax-payers money.
The council, explained that they had changed the 'washing-regime', after recieving my complaint, but after
I've been thinking more about this, I think it's a bit strange anyway.
Since, I think that the staff at the gym should have stopped the washing-women, acting like this, I remember
that there was plenty of staff there, the last time this happend, they were just standing in the reception-area,
without doing any work-tasks, maybe 10 or 15 minutes before the gym closed, looking at me, more or less,
smiling, when I left the gym, the last time this happend.
So, I think that staff must have been aware of this.
So, I think that there must have been something going on at the gym, since the staff didn't react, when the
washing women did this.
So I don't think it's enough by the Council, to say they've changed the washing regime, since I think there
must be problems with the staff as well, since they didn't reflect or react at this procedure.
I think both the washing-staff, and the gym-staff and management, should have understood, by themselves,
that it's maybe a bit indecent, to let the washing-women wash the mens changing-room during the opening
hours of the gym, while the changing-room is being used.
So I think that there must be something going on there, since noone reflected on this.
So, I think that maybe the situation at the gym, should be looked a more into, by the Ombudsman, since
I think that there must have been something strange going on there.
I haven't had the time to look at the complaint that much, and this was from last year, so I don't remember
the details that well, but I remember that I was thinking, that there were a lot of strange things going on at
the gym.
So I'm forwarding you the complaint I sent the gym, so maybe you could have a look at this, and see what
you think yourselves, of the other complaints than the main complaint mentioned in this e-mail, if you don't
think the things going on at the gym, weren't a bit strange.
So then I'll trust your judgement on the other complaints, since I am a bit after shedule with work etc. here.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On 5/14/08, st3 york <st3york@lgo.org.uk> wrote:
Dear Mr Ribskkog
I refer to your complaint against Liverpool City Council. I tried calling you today and last Wednesday but have been unsuccessful. I would like to have a chat with you about your complaint. Please would you telephone me today or on Monday, Tuesday or Wednesday next week (19-21 May) sometime between 9.15am and 4.30pm so that I can make progress on your complaint. If I am not available when you call, please leave a message giving details of the best time to get back to you.
Yours sincerely
Julie Murray
Investigator
Commission for Local Administration in England
Tel: 01904 380220
Website: www.lgo.org.uk
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