Erik Ribsskog eribsskog@gmail.com
Regarding your complaint with PHSO – C-2112493
Erik Ribsskog eribsskog@gmail.com 22. juli 2024 kl. 20:00
Til: Phso Enquiries Phso.Enquiries@ombudsman.org.uk
Kopi: FOI Responses FOIResponses@homeoffice.gov.uk, Public.Enquiries@homeoffice.gov.uk, Phso Enquiries phso.enquiries@ombudsman.org.uk, amnestyis amnestyis@amnesty.org, HRW UK hrwuk@hrw.org, Lisa Eian eian@eianadvokat.no, ““emb.london”” emb.london@mfa.no, Akademikerforbundet post@akademikerforbundet.no, Politikk Høyre politikk@hoyre.no, FOI Requests FOIRequests@homeoffice.gov.uk, post@forbrukerombudet.no, post post@finkn.no, Sfovpost sfovpost@statsforvalteren.no, postmottak@sivilombudet.no, report@phishing.gov.uk, epost@nito.no, post@unio.no, post@hk.no, Post post@forbrukerradet.no, “inger.lise.blyverket” inger.lise.blyverket@forbrukerradet.no, kitty.eide@shell.com
Hi,
this case is really to do with my mothers fourth-cousin Erik J. C. Young (a British citizen).
He claims that Shell has stolen a big oil-field from his parents (in Brunei).
That perhaps sounds a bit unlikely.
I’ve also tried to contact the Home Office.
Because my mother (Karen Ribsskog) was an au-pair in the UK, in the 60’s.
So I’m wondering if she lived with (and worked for) Erik J. C. Young and his parents (in Surrey).
But the Home Office aren’t willing to answer my email, it seems.
So I’m wondering if this is a case for you.
Could you please tell the Home Office to do their job (and stop fooling around).
Erik Ribsskog
man. 14. aug. 2023 kl. 10:36 skrev Phso Enquiries Phso.Enquiries@ombudsman.org.uk:
Dear Mr Ribsskog
Your complaint about Shell GO+
Thank you for giving us information on your complaint about Shell GO+.
We recognise that everyone has different needs and circumstances, and these are likely to influence the way you access our service. If you need this email in a different format and/or a reasonable adjustment in how we provide our service going forward, please contact us to discuss your accessibility needs. You can phone our helpline on 0345 015 4033 or use our Sign Video service.
Our role
We make final decisions on complaints that the NHS in England, UK government departments and other UK public organisations have not resolved.
Based on the information you have given us; we have decided that your complaint is not one that can look at so we will not be taking any further action.
Why are you unable to look at my complaint?
We only have the legal power to investigate complaints about certain organisations. We can investigate complaints about the NHS in England and certain government departments and other public organisations in the UK. As your complaint is not about an organisation that we can investigate, we are unable to help you.
You may find it helpful to contact your local Citizens Advice Bureau for further advice.
I am sorry that we could not look at your complaint. I hope you find the above details helpful. If you have any questions about our decision, then please contact us using the details in this email.
In future, to help save time, if you think you may have a complaint for us, please use our quick and easy Complaint Checker Tool at: www.ombudsman.org.uk/#complaint-checker.
Please note there are some important details about how we use your information at the bottom of this email.
Yours Sincerely
Samantha Wallace
Intake Caseworker
Parliamentary and Health Service Ombudsman
T: 0345 015 4033
E: phso.enquiries@ombudsman.org.uk
W: www.ombudsman.org.uk
Important details about how we use your information
You can read more about how we use your information in our privacy notice. The notice explains how we use and look after information about you, or that could identify you, and how long we keep it. It also explains your rights and how to request your information. You can find the privacy notice online at www.ombudsman.org.uk/information-you-give-us. If you would like a copy in a printed or other format, please contact informationrights@ombudsman.org.uk or call 0345 015 4033.