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Forfatter: Erik Ribsskog

  • Jeg sendte en ny e-post til United Utilities


    Gmail – Your letter of 15/4 – Your ref: CAS14-0028-3824/Fwd: Your response from United Utilities CAS14:00906000000039





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Your letter of 15/4 – Your ref: CAS14-0028-3824/Fwd: Your response from United Utilities CAS14:00906000000039





    Erik Ribsskog

    <eribsskog@gmail.com>

    Sat, Apr 19, 2014 at 11:08 PM



    To:
    United Utilities <Customer.service@uuplc.co.uk>


    Hi, I’m refering to your letter of 15/4, which I recieved earlier this week, (and which I attach a scanned copy of). I haven’t really sent you an e-mail, on 14/4, (about you contacting me by phone).
    I sent you an e-mail on 13/4, (see in the forwarded e-mail). I sometimes blog about budget-stuff, and I wondering if someone have sent you a funny e-mail, after reading about budget-stuff, on my blog.

    You should just focus on the forwareded e-mail, and ignore the other e-mail, (that you say you got on 14/4).
    Hope this is alright!
    Yours sincerely, Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sun, Apr 13, 2014 at 11:32 AM Subject: Re: Your response from United Utilities CAS14:00906000000039
    To: United Utilities <Customer.service@uuplc.co.uk>

    Hi, I asked for this case to be escalated to David Rudd’s line-manager. It doesn’t seem to me, that this has been done. So it seems to me, that you have some problems, with your organisation.
    So what I’m going to do, is that I’m going to send you a payment today, for £1, (I’ll pay on your website).
    Then I’m going to continue to pay £1 a month, (by the 13th of each month), like previously agreed.
    (Untill I find a new job.
    Since I’m unfortunately unemployed).


    Hope this is alright! Yours sincerely, Erik Ribsskog


    On Thu, Apr 10, 2014 at 8:55 AM, United Utilities <Customer.service@uuplc.co.uk> wrote:



    United Utilities

    Dear Mr Ribsskog


    Our ref: CAS14-0025-9159


    Thank you for your contact received on 3 April 2014 regarding your offer of payment on your water account.


    Your offer of £1.00 per month is too low for me to set on your account as it will not clear your outstanding balance.

    Your account is currently with Concilia Debt Recovery, please contact them on 0845 309 4092 to discuss a suitable payment arrangement.  Failure to make payments on your account will lead to further debt action.
    If you are having difficulty with making your payments then please do not ignore this letter. You could be eligible for one of the Payment Assistance Schemes we offer here at United Utilities. You can find some information about these schemes at unitedutilities.com/home-diffuculty-paying-bill.


    If you prefer you can make an appointment at your local Citizens Advice Bureau and they can complete a financial statement for you.



    Please be aware that we also share information about your payment behaviour with a Credit Reference Agency. For more information see unitedutilities.com/personaldetails.
    I trust the information provided will be of assistance to you.


    Yours sincerely


    David Woodend

    Customer Advisor



    If you need to contact us again, here are some options:


    1.   Visit our website unitedutilities.com where you can register with MyAccount to manage your account online or complete the Contact Us form

    2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am to 8.00 pm, and Saturday 8.00 am to 5.00 pm.

    3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR

    4.   Click reply to this email


    © United Utilities Group PLC 2013

    ——————- Original Message ——————- From:Erik Ribsskog
    Received: 03/04/2014 15:34
    To: United Utilities
    Cc: CONTACT-US@dwp.gsi.gov.uk; Contact-Us@jobcentreplus.gsi.gov.uk Subject: Your letter of 27/3/Fwd: Your response from United Utilities CAS14:00083000000173
    Hi,
    
    I'm refering to your bill from 27/3, (my account number is: 409 563
    4376, it says, in the letter).
    
    I'm still unemployed, and on a budget.
    
    So I can only offer to pay token-payments of £1, (like in the last
    years), a month, untill I get a job.
    
    Then I'm going to set up a new budget and contact you back.
    
    At the moment I haven't gotten my jobseekers-allowance from 31/1 to
    21/2, and not eighter from 6/3 to todays date.
    
    But I hope to get these moneys as soon as possible, but I
    unfortunately can't say exactly when, since the Jobcentre seems to be
    a bit poorly organised, (at least this is my opinion, from being
    unemployed for years now).
    
    Hope this is alright!
    
    Yours sincerely,
    
    Erik Ribsskog
    
    
    ---------- Forwarded message ----------
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, 31 Mar 2014 13:30:51 +0100
    Subject: Re: Your response from United Utilities CAS14:00083000000173
    To: United Utilities <Customer.service@uuplc.co.uk>
    
    Hi,
    
    I don't have any credit on my mobile now, you see.
    
    But I've read on a message board on the internet, that Concilia is
    really a part of United Utilities, so I wondered if you could just
    forward this e-mail to them.
    
    Thanks in advance for any help!
    
    Best regards,
    
    Erik Ribsskog
    
    
    On 3/31/14, United Utilities <Customer.service@uuplc.co.uk> wrote:
    >
    > [image: United Utilities]
    >
    > Dear Mr Ribsskog
    >
    >
    >
    > Our ref: CAS14-0022-7742
    >
    >
    >
    > Thank you for your contact received on 25 March 2014 regarding your water
    > account.
    >
    >
    >
    > Your account is currently with Concilia Debt Recovery, please contact them
    > on 0845 309 4092 to discuss a suitable payment arrangement.
    >
    >
    >
    > We may be able to help you with one of the schemes that we have available
    > for people who are experiencing financial difficulties.  Please call this
    > office on 0845 746 2034 and a member of our specialist team will be able to
    > help you. If you prefer you can make an appointment at your local Citizens
    > Advice Bureau and they can complete a financial statement for you.
    >
    >
    >
    > Failure to make payments on your account will lead to further debt action.
    >
    >
    >
    > Please be aware that we also share information about your payment behaviour
    > with a Credit Reference Agency. For more information see
    > unitedutilities.com/personaldetails.
    >
    >
    >
    > I trust the information provided will be of assistance to you.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > Amanda Ward
    >
    > Customer Advisor
    >
    >
    >
    >
    >
    > If you need to contact us again, here are some options:
    >
    >
    >
    > 1.   Visit our website unitedutilities.com where you can register with
    > MyAccount to manage your account online or complete the Contact Us form
    >
    > 2.   Call us on 0845 746 2034 - our office is open Monday to Friday 8.00 am
    > to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
    >
    > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
    >
    > 4.   Click reply to this email
    >
    > © United Utilities Group PLC 2013
    >
    >
    > ========================================================================================================================
    > The information contained in this e-mail is intended only for the individual
    > to whom it is addressed. It may contain legally privileged or confidential
    > information or otherwise be exempt from disclosure. If you have received
    > this Message in error or there are any problems, please notify the sender
    > immediately and delete the message from your computer. You must not use,
    > disclose, copy or alter this message for any unauthorised purpose. Neither
    > United Utilities Group PLC nor any of its subsidiaries will be liable for
    > any direct, special, indirect or consequential damages as a result of any
    > virus being passed on, or arising from the alteration of the contents of
    > this message by a third party. United Utilities Group PLC, Haweswater House,
    > Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
    > WA5 3LP Registered in England and Wales. Registered No 6559020
    > www.unitedutilities.com www.unitedutilities.com/subsidiaries
    > ========================================================================================================================
    

    ========================================================================================================================
    The information contained in this e-mail is intended only
    for the individual to whom it is addressed. It may contain
    legally privileged or confidential information or otherwise
    be exempt from disclosure. If you have received this Message
    in error or there are any problems, please notify the sender
    immediately and delete the message from your computer. You
    must not use, disclose, copy or alter this message for any
    unauthorised purpose. Neither United Utilities Group PLC nor
    any of its subsidiaries will be liable for any direct, special,
    indirect or consequential damages as a result of any virus being
    passed on, or arising from the alteration of the contents of
    this message by a third party.
    United Utilities Group PLC, Haweswater House, Lingley Mere
    Business Park, Lingley Green Avenue, Great Sankey,
    Warrington, WA5 3LP
    Registered in England and Wales. Registered No 6559020
    www.unitedutilities.com
    www.unitedutilities.com/subsidiaries
    ========================================================================================================================




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  • Jeg sendte en e-post til Liverpool Direct


    Gmail – To: Careline Adult Services. Complaint





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    To: Careline Adult Services. Complaint





    Erik Ribsskog

    <eribsskog@gmail.com>

    Sat, Apr 19, 2014 at 4:25 PM



    To:
    Liverpool Direct <liverpool.direct@liverpool.gov.uk>


    Cc:
    Pia Ribsskog <pia@nfunorge.org>


    Bcc:
    CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, LHT Customer Service <csc@lht.co.uk>, Colin Simber <colin.simber@linskills.co.uk>, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, she@topdanmark.dk, ellen ribsskog <ripsen@gmx.ch>, Bjørn Ribsskog <bribsskog@gmail.com>, “emb.london” <emb.london@mfa.no>, “mail.gva” <mail.gva@efta.int>, ica@ica.se, anne-kathrine.skodvin@ica.no, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>


    Hi, I’m refering to your letter from 11/4, which I received today, (and which I attach a scanned copy of). Your say you’ve received some information about my financial situation. I would like to complain about that you don’ write who has provided you, with this information. (What has initiated your enquiry, I was wondering. That’s normal politenes, to explain about this, I think. Or else things could get a bit to ‘clammy/sweaty’, I think). I also didn’t want to give the Police my phone-number, since I didn’t think it was an emergency any longer, when they were at my door. So I just told the Police I had better things to do, than standing in my door all day, chatting with them. (I had some errands to do, etc). And I didn’t give them my phone-number, due to that I didn’t think it was an emergency any longer, (due to that my sister had sent me some money for food and electricity, etc). So I wonder: How did you get my phone-number? (So this is also a comlaint, I think. Why have you tried to call me, when I explained to the police-patrol, (Alan? and Colin?), that I didn’t want any calls from the social services, like I think they called it. That’s also a bit sweaty/clammy, I think, (that you try to call me about something I didn’t want you to call about, like I explained to the police). The problem is that the Jobcentre, have like five or ten times, just stopped my jobseekers-allowance. They also invent some romantic e-mails, which they say I’ve sent to their staff. (But I’m not a hippie, I’m an earlier Store Manager, and am used with not mixiing work and spare-time. And I don’t even like or fancy these two staff, at Ingeus and the Job-centre, which they accuse me of sending romatic e-mails to. I grew up by a fjord, in Norway, and had a steph-sister, who had a lot of sex-appeal, (like they sang in her confirmation), so these two ‘hags’, (that I’m being accused of being in love with), don’t really wake me up. Something like that). So I was banned from the Jobcentres, and then I couldn’t even get a voucher for the food-bank, and had to look for coins on the street, for spagetti, (that only costs 20 pence), and steal once, at Tesco. So the Jobcentre make me into a criminal. If I e-mail the food-bank, (about a voucher), then they don’t reply. I was at the CAB, to do with an employement-case against Arvato, in 2006. But the CAB just messed with me, and made me lose control of the employement-case. So I have no confidence in them, after that, to be honest, so I don’t like to go there, after that. And my doctor doesn’t want to write a statement for me, regarding a frost-bite-injury, that I got while I served my conscription-service, in the infantry, in Norway. (This injury made my mother almost cry, I remember. So I guess my sister remembers about this). The doctor, (Chang at Marleybone Healt Centre), said that injuries like that meant I had been in a fight, and said he wouldn’t write a statement for me. (So this is perhaps NATO who mess with me, trough CAB and my doctor, etc. What do I know. So to hide that I got a frost-bite injury while I served my conscription-service, in Norway. What do I know). So the problems where just to do with that the Jobcentre doesn’t understand, that people are made of organic material, and need food, to function, it seems. One could say they are trying to kill me, I think. They still haven’t sent me the money they owe me. And it seems like they don’t plan to send any money. (Due to some ‘communist-mafia-stuff’, I think I have to call it). My sister has borrowed me around £100 twice, (the jobcentre owe me around £500-600). But she hasn’t been clear, when I asked  her, how much money, that she has, at the moment. So I’m not sure how long I can go on borrowing money from her. I have about £20-30 left of the money, that she has borrowed me. And she’ll be back at her work, (and see my e-mails), after the Norwegian easter-holiday, (which is quite long), has finished. So I try to get help from my sister, with this situation now. I get frustrated, because I own some property, in Norway, which a court in Drammen has refused me to sell, since 2011. So this is like some communist-mafia-stuff, or something by Kafka or Orwell, I have to say. My mother died in 1999, and her last parent, (her mother), died in 2009, so my mothers inheritance should have been split, between my siblings and I. But when I ask my sister about this, (how it’s going with the inheritance, from 2009, in Norway), then she just ignores my question. So it’s a bit frustrating, with the Jobcentre, and the problems in Norway, and all. But my sister has more or less promised to borrow me around £100, (for food, electricity and bills), each forthnight, untill I get my allowance from the Jobcentre, again. So I expect that my sister do like she has promised, (more or less, at least). And I think the situation is under control. Even if my sister doesn’t reply to everything I ask about, (and she didn’t want to be my friend, on Facebook, some years ago. So I wouldn’t have contacted my sister about borrowing me money for food, if it hadn’t been an emergency). The healt-problems was to do with that I ate to little food, (due to that I didn’t have money), I think. (Or if it could have been that I ate food that made me constipated. Due to that I sat in my flat in the dark, and I didn’t get to cook the spagetti properly, since I didn’t have the electricity, in my flat. Due to that I didn’t get any jobseekers allowance, from 31/1 to 21/2. And then again, from 6/3 to todays date. So my jobseekers-allowance have been stopped twice, since January. So I wasn’t that on top perhaps, the second time, it was stopped. I didn’t have any savings because my Personal Advisor, at Aintree Jobcentre, Sarah Bamber, had put pressure on me, to use my savings, on courses from Learn Direct. And also, when I moved in to Keith Court, a couple of years ago, then it was unfurnished. And the LHT-woman, who initated talking about a grant for furniture etc., was chewing chewing-gum, in that meeting. So I didn’t think the LHT treated me with respect, and I also thought that form had very many pages in it. So I’ve had to buy furniture and kitchen-machines etc., for my jobseekers-allowance, in the last years. So I haven’t had much savings. And I could explain even longer back. I was throuwn out a lot of times, for no good reasons, from Leather Lane, University of Sunderland, Azalea Lodge in Sunderland, the Scandinavian Church in Liverpool and MAS, between automn of 2011 and spring 2012. So it’s like I have some nazis on my back, (the police often do these evictions), or something like that). And before that it was my employement-cases against Arvato/Microsoft, and more. So this poor treatment of me, from the Jobcentre could be linked with my employment-case, or something political, (the British Nationalist Party probably don’t like me, since I’m from Norway). Who knows. I think it’s embarrasing to get letters from social workers. So I’m going to try to solve this by borrowing money, from my sister Pia, untill I get my jobseekers-allowance. But thanks for being interested. I hope you can reply about my two complaints, (above). So if  you could escalate this e-mail to your line-manager, please. Regards, Erik Ribsskog




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